# Experience Southlake — user reviews

> 5 indexed App Store user reviews of Experience Southlake by City of Southlake, rated 2.10/5 from 10 ratings.

- Source: https://appshunter.io/ios/app/experience-southlake/id6738265155/reviews
- App overview in markdown: https://appshunter.io/ios/app/experience-southlake/id6738265155.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 7

## Most critical reviews (5 lowest-rated)

### 1/5 — Can’t swipe for family members

*2025-08-27*

I used to have my membership cards saved in my wallet (as they suggested) and with a swipe, we could move between them. Now the only swipe feature is to the waiver and guest passes. I was told they were working to fix this in June but no change has been made.

### 1/5 — just horrible

*2025-06-15*

this is a horrible app and i feel betrayed southlake would put us on this

### 1/5 — App doesn’t work anymore

*2025-06-05*

can’t even login to the app anymore

### 1/5 — Very poor app

*2025-06-01*

In this day and age it’s not difficult to create a quality app!  This app is pathetic!!  Not user friendly!! If you are going to require everyone with membership to the champions club to use this app to sign in at least make it user friendly.  A 10 yr old could build a better app

### 4/5 — Simple and basic, but works

*2025-07-26*

Had to install this app to view memberships cards and it works well enough for that.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-19.*