# Explain Everything Whiteboard — user reviews > 371 indexed App Store user reviews of Explain Everything Whiteboard by Promethean Ltd., rated 4.60/5 from 8,813 ratings. - Source: https://appshunter.io/ios/app/explain-everything-whiteboard/id1020339980/reviews - App overview in markdown: https://appshunter.io/ios/app/explain-everything-whiteboard/id1020339980.md - Rating breakdown: 5★ 7,070 · 4★ 872 · 3★ 272 · 2★ 119 · 1★ 480 ## What do users think of Explain Everything Whiteboard? Overall sentiment: mixed **Pros** - 🚀 Amazing app - 👍 Great teaching and learning tool - 👍 Excellent for creating and sharing information - 👍 Useful recording facility for students - 👍 Intuitive and productive - 👍 Fantastic for teachers **Cons** - 🐛 Glitches and bugs - 🐛 Unstable and inconsistent line width - 🐛 Freezes and crashes - 🐛 Deletes projects and recordings - 💰 Expensive subscription - 💰 Misleading pricing information **Commonly reported bugs** - Inability to select desired controls - Recordings cutting off audio - Projects not saving properly - Restricted account limits **Most requested features** - Toggle option for consistent line width - Improved pen and drawing tools - Better undo/redo functionality - Ability to move audio clips - Animated GIF support - Customizable font size ## Newest reviews (12 of 371) ### 4/5 — 연결 안됨 *2026-08-31* 잘 쓰던 앱인데 갑자기 왜 연결이 안될까요 ㅠㅠ 커넥팅 로딩만 계속 뜨고 상대방이 만든 방에 안들어가지네요 ### 4/5 — Shape recognition *2026-08-05* The one thing that this app doesn’t have is shape recognitions like line,circle, etc… this one feature will make it the ultimate app for video lessons **Developer response:** Hello, and thank you for the review. You can enable Recognition Mode in the Draw Tool menu to see and select shape and text suggestions based on your drawing or writing. Don't hesitate to contact us if you have any more questions. ### 2/5 — Cut off writing *2026-03-24, version 9.2.1* I’ve never had it before but when I make a video, it is cutting off the writing that I was doing on the screen. ### 3/5 — Crashes after latest update *2026-03-18, version 9.2* Crashes when accessing files after latest update. I rely on this app to teach and now I can’t access the files after the latest update. 0 stars. ### 2/5 — Buggy *2026-03-03, version 9.1.2* The app would randomly do odd things, like my background just turned black, the finger tool stopped moving object and would only select even if it was not in select mode. The top menus was overlapping the lock and battery icons so it was hard to tap on them. Maybe work on making this app better instead of trying so hard to make me pay for it with constant pop ups and restrictions. Adding the pop-menu for Apple Pencil Pro would also be nice. Very disappointed because the ability to use it as a whiteboard in airplay it probably the only good things is has going for it. ### 2/5 — Amazing but….. *2026-02-26, version 9.1.2* This is an amazing app I always use it for school, but now it says to pay. So at school time I had to use another app, please fix this. ### 2/5 — Add a One-time Lifetime Purchase Option *2025-11-25, version 9.0.3* It's a good and helpful app. It just needs the following: - The option to pay once and have lifetime access. - The ability to copy some slides (with their audio recordings) from one project and paste them to another project. Thank you! ### 3/5 — its good *2025-11-10, version 9.0.3* i just wish it was free ### 3/5 — Eigentlich super, aber *2025-10-31* Ich nutze die App seit ein paar Jahren. Nach der Basic Ausgabe, jetzt die teure große App. Leider hat diese so einige Schwächen eingebaut. Sie ist zu komplex geworden und es dauert zu lange um gewisse Features wieder zu deativieren. Berührt man einmal aus Versehen das Kamera Symbol, ist man gezwungen ein neues Projekt zu öffnet. Ohne langes Suchen kriegt man das Fenster nicht mehr geschlossen. Die Zusammenarbeit ist zu kompliziert und wird einem dauernd angeboten. Leider öffnet die App jetzt auch noch andauernd alle Dokumente, die ich in meiner Dateien App anklicke. Der Support ist nur auf Englisch und sehr schwer zu kontaktieren. Die Antwort schließlich war nicht sehr befriedigend und verschob das Problem auf Apple. Es bleibt aber ein Explain Problem und ich erwarte, dass die Entwickler dieses Problem jetzt angehen. ### 3/5 — Explain Everything *2025-08-12, version 8.2* Amazing work. ### 1/5 — Impossible to figure out *2025-08-10, version 8.2* At least on an iPad. Even with ChatGPT assist. Waste of time, energy and money. I just paid for a year. Awful! ### 4/5 — 직선 그릴때 매번 자 툴을 써야하나요 *2025-07-21* 그거 너무 불편함. 굿노트처럼 그리고 꾹 누르고 있으면 자동으로 도형 인식해서 그려지게 못하나요 아쉽습니다 ## Most critical reviews (10 lowest-rated) ### 1/5 — Dishonest pricing *2026-08-30, version 9.5* Very dishonest pricing labels. They suggest you are signing up for a 7 day free trial. But they take the year payment and give you 1 year and 7 days access. I have reported this to apple but please BE CAREFUL not to be scammed like I was ### 1/5 — Works *2026-08-26, version 9.4.5* Works ### 1/5 — Buggy updates *2026-06-23, version 9.4.1* This app is on a downward trajectory. Latest update is full of bugs. For an app that professionals rely on in their daily work, this is unacceptable. What exactly am I paying for? It’s unusable. ### 1/5 — ts sucks *2026-02-25, version 8.3* pmo ### 1/5 — Explain basics 와 차이 *2025-12-30* Explain basics를 유료로 사용하다가 한참 사용하지 않았더니 앱이 사라졌네요? 다시 받으니 Explain Everything 이란 이름으로 또 결제를 하라고 합니다! 원래 제가 결제했었던 앱을 다시 받을 수는 없나요? **Developer response:** Hello! If you previously purchased Explain Basics using your Apple ID, you should be able to download the older version from your Apple account without paying again. Please see this guide from Apple: https://support.apple.com/en-us/102417 ### 1/5 — Nach Update unbrauchbar *2025-11-18* Nach dem Versuch, ein Projekt zu exportieren, gibt es plötzlich folgenden Fehler (MCEProjectDocumentFactoryErrorDomainFehler 2.) ich bin treuer Kunde und nutze das Programm seit Jahren. Nachdem das Projekt mit diesen Fehler geschlossen wurde. Es ist komplett weg. Weder im Papierkorb noch irgendwo anders ist es auffindbar. Das bedeutet also, dass alle Daten eines Kurses von Jahren komplett weg waren. Die einzige Möglichkeit war das iPad komplett zurückzusetzen und aus einem Back-up wiederherzustellen. Heute ist das Problem schon wieder mit einer anderen Mappe aufgetreten. Für einen Lehrer und Dozenten, ein absolute Horrorvorstellung und für mich ein Grund , jetzt endgültig auf GoodNotes umzusteigen. Sowas kann und darf einfach nicht passieren!! Tschau, explain everything! ### 1/5 — Make Lifetime Subscription One-time Purchase *2025-11-13, version 9.0.3* I genuinely believe Explain Everything is one of the best and most powerful digital whiteboard tools available today. The features, flexibility, and overall polish are fantastic, making it indispensable for educators, creators, and professionals who need dynamic visual explanations. The problem, however, lies in the pricing model. Requiring a mandatory annual subscription of $69 USD per year just for essential features like "unlimited notebooks" is an entry barrier that is too high for many, especially those who only need the app periodically or who are budget-conscious (like independent educators or students). I urge the development team to seriously consider offering a one-time, perpetual license (or "lifetime purchase") option. While I understand the need for recurring revenue to support ongoing development, a high upfront cost to permanently unlock core power-user features like unlimited notebooks would be highly valued by your dedicated user base. This model would allow users who love the app but can't justify a recurring annual fee to invest in the tool permanently. Thank you for building such a useful product. I hope you will introduce a more flexible pricing structure soon! ### 1/5 — Money Pit *2025-11-07, version 7.3* This is another example of being charged piecemeal on a subscription basis for something that was once a core function of a Promethean Board. No real added function and not particularly user friendly. Everything is directed towards cloud storage which is great in some circumstances leaves functionality vulnerable to network failures. ### 1/5 — I like the application but it can use some improvement. *2025-10-11, version 9.0.2* I sometimes end up losing some of my project. They simply disappear without me deleting them. I have no idea why this happens and it’s very hard to get any support. Also the application tends to freeze very often which is quite frustrating when you have a group of 20 plus people in front of you waiting. ### 1/5 — HORRIBLE APP *2025-09-13, version 8.3* I was using this website for work on the computer for multiple days and suddenly it won’t let me open my project. I finally get the app on my phone to finish and it resizes everything won’t move where I want it to and the scale is different than the computer. This is genuinely one of the worst apps and websites I have ever used and so frustrating. So annoying to have the project i’ve been working on over multiple days be ruined. ## Most praised reviews (10 highest-rated) ### 5/5 — Not having enough features *2026-08-26* Ok ### 5/5 — Data Loss Issue *2026-06-08, version 9.3* Subject: Data Loss Issue: Blank Slides, Missing Audio, and Random Crashes Review: Explain Everything occasionally crashes, some slides turn blank white, and audio recordings disappear from certain slides. This has affected multiple projects and caused loss of content. Please investigate this issue. ### 5/5 — So good *2026-06-04, version 9.3* I loved this.I only used the free version so I only got to used one slide but that’s fine. I loved how my creative mind could flow.⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Excellent, but… *2026-05-04, version 9.2.2* Have been using this app for several years for teaching and think it’s awesome. Getting frustrated, though, that for the last few weeks I’ve been getting a pop-up asking me to rate this app every 30 minutes or so. It’s very intrusive when teaching, and irritating to be asked so many times. Whether I rate or not, the pop-up reappears shortly afterwards. And again. And again. Grrrr. ### 5/5 — Fantástico *2026-04-13* Utilizo todos os dias em apresentações e mentoria de gestão em saúde ### 5/5 — Amazing app *2025-12-06, version 9.0.4* Amazing app, it has different choices of pens and tools, and I love how it come with a tutorial just in case someone doesn’t know what to do. It’s free, which is great as well. There are many templates to choose from and is an amazing app to use. ### 5/5 — Great app, but Android users having trouble *2025-10-13, version 9.0.2* I have been benefiting in my teaching with EE for more than three years now. I find it reliable and really helpful. I have recommended it to friends who say that they cannot download it to their tablets from the Google store. I was disappointed because I want them who are also teachers to benefit from it as well. ### 5/5 — Best app for private tutoring *2025-08-04, version 8.2* I started using EE many years ago with my first iPad in a regular classroom. Now I use it extensively to present and record content for my private tutoring students. I wouldn’t use anything else. ### 5/5 — I love using this! *2025-04-09, version 8.1.1* This is a great teaching and learning tool, with lots of features for creating and sharing information. I love the recording facility, which has been very useful for my students to review lessons after class. It’s great for recording blogs too. ### 5/5 — A Teacher’s Best Friend *2025-02-18, version 7.3* I project my laptop and then “collaborate” on the same whiteboard from my tablet. That way I can switch between a whiteboard and my applications seamlessly. I can even write while facing my students now. I love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*