# Explore Shanghai — user reviews > 265 indexed App Store user reviews of Explore Shanghai by ExploreMetro, rated 4.70/5 from 1,316 ratings. - Source: https://appshunter.io/ios/app/explore-shanghai/id340706615/reviews - App overview in markdown: https://appshunter.io/ios/app/explore-shanghai/id340706615.md - Rating breakdown: 5★ 1,125 · 4★ 116 · 3★ 36 · 2★ 8 · 1★ 31 ## What do users think of Explore Shanghai? Overall sentiment: positive **Pros** - 🚀 Efficient route planning - 👍 User-friendly interface - 🗺️ Accurate and up-to-date maps - 🔊 Voice announcements for station names - 💰 Helpful fare and travel time information **Cons** - 🐛 Missing new metro lines and stations - 🗺️ Lack of offline street maps - 💰 Paid features not worth the cost - 🔄 Restore purchases not working - 📢 Ads in paid version **Commonly reported bugs** - Crashes and freezes on certain devices - Nearest station feature not working - Inaccurate route planning and travel times **Most requested features** - Offline street maps with station exits - Chinese character support for station names - Integration with Google Maps for directions - Customizable route planning options - Closure times for specific metro lines ## Newest reviews (16 of 265) ### 2/5 — Line & map issue *2025-08-20* It doesn’t show the Jinshan railway ### 3/5 — Language and Information around station *2025-04-21, version 19.8.2* It’s friendly simple. If this can recognize traditions of Chinese characters, it would even better. Any chance to enhances the app including linkages of info around stations ? That would be even better for tourists. Thanks ### 3/5 — Sound ? *2024-10-21* What happened to Audio saying the subway stop in Chinese ? ### 5/5 — Must have ..!! *2024-10-01* Takes the rocket science out of using public transport … ### 5/5 — Easy to use *2024-09-03, version 19.7.2* Good app, could be better if the maps in other countries were all in one app, so I can download less ### 5/5 — Shanghai Transport. *2024-06-26* Love this app which saved me from endless panic, when travelling on the Shanghai subway! ### 5/5 — 除赴汤蹈火太过于人 *2024-05-29* 除冈村宁次课程是柔软生了意 ### 4/5 — No maps for new stations! *2024-02-09* No maps for new stations! ### 5/5 — Very good app *2023-12-10, version 19.5.0* Very good app ### 5/5 — Essential if you can’t read Chinese *2023-10-15* If you’re traveling in Shanghai and you’re not a native Mandarin speaker, this app is essential. ### 5/5 — A must have. Thankyou Tim *2023-10-10* . ### 5/5 — Simple, perfect *2023-09-08, version 19.0.5* Thank you Matt. For those who have not noticed, app also available for other cities in Asia ### 5/5 — Very handy *2023-08-26* A great app for orienting how to use the subway in multiple cities, with frequent updates ### 4/5 — Great App *2023-07-01* This is a really nice app. Clear and easy to read. This morning I did not know which station to use, so I found the app has a button for that and I quickly got the answer. Awesome! The only thing I am missing is how long it takes to get from one place to another. ### 5/5 — Good app. *2023-06-10, version 19.0.5* I just need to say 1 thing. ### 3/5 — Harmful app ? *2023-05-27* Why can’t i see this app in Iphone settings?? ## Most critical reviews (10 lowest-rated) ### 1/5 — NSFW articles *2026-08-04* Why are you advertising porn on this app ### 1/5 — Does not offer directions *2026-02-20* Just a map. Can show which lines to take somewhere, but no route suggestions or timings ### 1/5 — Bad *2024-12-27* Completely wrong ### 1/5 — 差评 *2023-01-25* 查不出地铁时间表 ### 1/5 — Much better apps for free *2019-09-23, version 16.1.0* There are much better apps for free. In opening the app and checking the paid version it is not very clear how to go back to the free version screen. I was charged for the app but didn’t use it. My mistake of course. But it’s hardly worth paying for with so many free apps to use and the current efficiency of the Shanghai metro system itself. ### 1/5 — App isn't keeping up with other free apps *2017-01-15* Wow!! Loved this app until a coworker showed me the light! Another app which you can find on your own, is much better in virtually every way that I can find anyway. My biggest complaint of this app is that every time I need to go to Pudong it won't give me the 'quickest route' option using the Maglev to and from Pudong. Why bother showing the Maglev on the map if your transfer bot in your coding won't account for it? Other things like less popular trams and train lines with limited distances aren't shown at all but they do exist and connect directly with a few metro stations. ### 1/5 — It's just unfair *2016-12-21, version 12.7* I purchased this app long time ago and have been using it for years until recently I tried to install it on my new iPhone. Why do I have to pay for the so-called VIP mode which offers exactly the same functions I've been using for years. Do I get a refund for losing the prior version of the app? That's unfair and disgusting. ### 1/5 — Rip off *2016-09-09, version 12.6* Don't pay the $1.99 for the train "times" !! They only say the first and last train! It's not like Hyperdia with an actual time table. And the "tips" are nothing more than things like "McDonald's at exit 4," etc. Not helpful. I'll be requesting a refund from Apple as soon as I'm home. ### 1/5 — Tips function not working *2016-01-06, version 12.4* Tips function crash the app ### 1/5 — Incomplete *2016-01-05* This app is not up-to-date. It is missing major parts of the subway system. ## Most praised reviews (10 highest-rated) ### 5/5 — Obligatory App *2026-06-04* I’ve used this app for more than 10 years and many of the partner apps for other cities. You will not find a quicker and more reliable guide to navigating public transportation around the world. ### 5/5 — The best app *2026-05-21* Been using this app since 7-8 years - the best app - updated, user friendly ### 5/5 — เข้าใจง่าย *2026-03-04, version 20.1.0* อ้างอิงในการเดินทาง ไม่รกสายตา ### 5/5 — Excellent service *2026-02-21, version 20.1.0* When I need to go somewhere else I enjoy using this app to see what lines of the metro I need to take. ### 5/5 — Понятно и удобно *2025-11-07* Супер! ### 5/5 — Très bonne application *2025-09-21* Bien conviviale comme application et très utile pour explorer Shanghaï ! ### 5/5 — Metro SH *2025-08-24* Très bonne appli et stations classées par ligne ce qui facilite pour avoir les estimations de durée des trajets et changements ### 5/5 — Metro app *2025-06-04* Very good app for Shanghai , accurate and updated ### 5/5 — Great app always up to date !!! *2025-03-03, version 19.8.2* Easy to use, clear missing only the time schedule of the train ### 5/5 — ถ้าคิดจะมาจีนซื้อเลย *2025-01-03, version 19.8.2* คุ้มค่า ส่วนตัวมองว่าคุ้ม เลือกรถไฟฟ้าที่ใกล้ที่เราอยู่แล้วกดเลือกเป็นจุดตั้งต้น แล้วค้นหาปลายทาง โปรแแกรมจะรูทเส้นทางให้ ดีนะ อีกอย่าง มี ประตูทางออก และมีรีวิวแต่ละสถานีด้วย ดีนะ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*