# Export Messages - Save Print Backup Recover Text SMS iMessages — user reviews > 122 indexed App Store user reviews of Export Messages by SOWJANYA ALLA, rated 3.20/5 from 582 ratings. - Source: https://appshunter.io/ios/app/export-messages-save-print-backup-recover-text-sms-imessages/id952632588/reviews - App overview in markdown: https://appshunter.io/ios/app/export-messages-save-print-backup-recover-text-sms-imessages/id952632588.md - Rating breakdown: 5★ 290 · 4★ 30 · 3★ 10 · 2★ 12 · 1★ 240 ## What do users think of Export Messages? Overall sentiment: neutral **Pros** - 🚀 Works great - 👍 Excellent customer support - 📁 Exports messages in multiple formats - ⏱️ Easy to use once set up - 💾 Backs up messages effectively **Cons** - 🐛 Crashes or doesn't work for some users - 🔗 Requires additional software download - 📚 Confusing setup process - 💻 Compatibility issues with certain devices/OS - 💰 Expensive for some users **Commonly reported bugs** - Backup process not working for some users - Exported messages not displaying correctly - Compatibility issues with newer iOS versions **Most requested features** - Ability to select specific conversations to export - Chronological ordering of exported messages - Support for non-Apple devices ## Newest reviews (10 of 122) ### 2/5 — Jury’s out *2021-03-31, version 1.1* It seems like they put effort into writing clear instructions for each step, but the app keeps force quitting on me so I can’t use it. I wish they would give me a refund. ### 1/5 — JUNK! Need a MAC to Print a text! Link to PC Download is Dead! *2020-12-17, version 1.1* This app does not say you have to have a MAC computer to print a text chain using the app. I have an iPad and an iPhone. It does provide a PC download link but that link is DEAD! I want my money back for this junk app! ### 1/5 — Don’t buy!! *2020-12-09, version 1.1* The instruction page is so small to read! Can not blow it up to size. Horrible app! ### 1/5 — No longer works *2020-11-19, version 1.1* This worked before iTunes went away now the app i paid for is useless. Ill change my review if it gets fixed. ### 1/5 — Not user friendly *2020-11-11, version 1.1* Not user friendly. Difficult to use with Windows. ### 1/5 — It is cheating ! *2020-11-09* Pl do not purchase this app. It is a fraud. Apple should remove this app. I want my money back. ### 1/5 — BEWARE *2020-10-25, version 1.1* Beware; The developer doesn’t state the app requires you to enter your computers IP Address, Computer Username and Password...not a chance! ### 1/5 — Scam *2020-10-15, version 1.1* Can’t use it as I don’t have a Mac computer... ### 1/5 — Remove this from App store ASAP! *2020-10-15, version 1.1* Paid for App, and when I downloaded the corresponding computer program, it wants more money. When I try to contact customer service, I get a “page not found” error. When I returned to the App Store for support, I get the same message. I need a refund, and this should no be for sale any longer! ### 1/5 — Absolutely rubbish *2020-10-13, version 1.1* Don’t waste your money. It literally doesn’t work. I’m putting my iTunes password in like it’s asking and it’s not showing any of my messages. I’m not getting any response from they’re supper email either ## Most critical reviews (10 lowest-rated) ### 1/5 — Always had issues *2024-03-04, version 1.1* Save your time (& money) & get an app that is more efficient. This one has been a pain every time. Expect to spend hours in hopes of it maybe working. ### 1/5 — N’a pas fonctionné avec mon PC *2023-08-13, version 1.1* L’adresse pour PC donnée ne semble pas fonctionner… ### 1/5 — I wouldn’t count on this app *2023-02-03, version 1.1* The thought process is good. However I didn’t get the first two months of text messages. The rest I had dates mixed up which was awful. I tried getting hold of the tech support for three days and no one ever got back to me. At this stage I knew the app needed a lot fixing and I as not reliable and pretty obvious not tech department. Waste of money, I will be disputing my ten bucks. ### 1/5 — Doesn’t work *2022-06-22, version 1.1* The app is a trap to get a payment to then find out it does not work. ### 1/5 — Rip off *2022-02-15, version 1.1* Paid ten dollars for a web address to sms export plus that now wants 29.99 in order to view my text! No license key given with this purchase!! Basura ### 1/5 — Doesn’t work at all *2021-12-06, version 1.1* This app requires you to download software on your PC for it to work. The link to download this software is dead ### 1/5 — Not good *2021-07-29, version 1.1* After going through all the prompts the supposed download link for pc is not even there. Don’t spend the money for this app. ### 1/5 — Need my $ back does not work! *2021-07-13, version 1.1* Need my $ back does not work! ### 1/5 — Can’t handle encrypted backups *2021-01-06, version 1.1* And they don’t mention this before you buy, install, and try to run the program. ### 1/5 — Don’t wast your time or money *2020-12-30, version 1.1* This app just does not work. I have already spent 3 hours trying to get it to work. ## Most praised reviews (10 highest-rated) ### 5/5 — Skeptical til I tried it… Eureka for taking the chance! *2021-07-29, version 1.1* Up until now, I have hesitated investing in a text extractor app. Poor reviews, scary warnings of subsequent addon’s, free apps that were ineffective. This app is the real deal. There were a few adjustments that had to be made, figuring out my pc name, where to get complimentary pc app, saving back up to harddrive opposed to icloud. But it works as described! Eureka, thank you for your amazing app. It worked as described. Thank you, got what I needed, I surprises, just working through the steps to connect the dots. ### 5/5 — It will work! *2021-06-24, version 1.1* Okay so after filling out a ticket with there customers service and kind of fallowing their instructions finding a small issue with my Java. The app works as advertised!!! It took some time but it works, don’t yeah just hate it when it’s your computer and not the app. ### 5/5 — Great app! *2021-05-01, version 1.1* This app has helped me through many court cases! The way it prints very well and easy to follow! ### 5/5 — Worked well even on my very old PC! *2021-03-25, version 1.1* I am really glad to say that this app worked! It takes a little extra work to download the corresponding program on your computer, but it was worth it. Didn’t take very long to complete the whole process and it allows you to save your files in multiple file types, which is very handy. Also worth mentioning that it even allowed me to export and save a large number of voice messages - literally voice messages sent via text - I’m not talking about voice mail. Anyway, those saved as AMR files, so I’ll have to convert them to something else or find a way to play that file type, but hey...better than having to transcribe hundreds of voice messages! I needed my texts and these voice messages for legal proceedings, so this app is a huge help so far! Lastly, my computer really is OLD and the app and program still worked on it, so cheers to that! Used on March 25, 2021. ### 5/5 — Easy to use *2021-03-14, version 1.1* Once I received the instructions, using the app was easy. Great and lightning fast customer service. ### 5/5 — Awesome App! *2021-01-29, version 1.1* I had the best experience using this app “Export Messages”. Raj took the time to text me , FaceTime me and walk me through the entire process of downloading some text messages and showed me how to save to a pdf format from my I phone to my PC. I am not computer savvy and needed help, step-by-step, and he was there to walk me through it. This app is a one-time fee, so they do not charge you monthly fees. I would highly recommend Export Messages to my business associates, friends and family. Thank you for a great experience Raj! ### 5/5 — Awsome app *2020-12-08, version 1.1* This helped me so much great app ### 5/5 — Great app for teachers! Support was awesome from developer. *2020-10-07, version 1.1* IWas looking for an app that I could transfer my text messages from parents to my computer to hang onto in case I ever need them so I downloaded this app. I was kind of frustrated at first, but then all of a sudden support sent me a text and they walked me through on how to set it up. It is absolutely perfect it downloads every single text I choose and I’m able to hang onto it and save it in case I ever need to refer to it this is an excellent app you all should definitely give it a try. ### 5/5 — AMAZING APP *2020-08-28, version 1.1* Amazing app and unbelievable costumer service! I am so not tech savvy.. and this wonderful man text and and FaceTimed me through the whole process. I needed this app for legal matters and I will forever be grateful. Super easy and clear time stamped in order.. just what the judge needs! Thank you for this app and your time and your patience! Edit to add: once again I need to use this app (I download text messages every 6 months from my ex for legal matters) and once again this app saved my life. I had trouble downloading it once again and the owner was very helpful. He text me back and then FaceTimed me to walk me through the process again. It seems when updating my computer I was missing java and this is why I had issues. But once again this generous man was so helpful and walked me through correcting the issues in order to get the app (and everything else) working on my computer. Thank you so much for this app and all your help. Messy divorces abs child custody cases and domestic violence matters can really benefit from this app. ### 5/5 — Works Great *2020-08-18, version 1.1* Download the app (on phone and computer). Follow directions on website. Works great. Simple to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*