# Express Invoice Invoicing — user reviews

> 123 indexed App Store user reviews of Express Invoice Invoicing by NCH Software, rated 4.80/5 from 230 ratings.

- Source: https://appshunter.io/ios/app/express-invoice-invoicing/id590452894/reviews
- App overview in markdown: https://appshunter.io/ios/app/express-invoice-invoicing/id590452894.md
- Rating breakdown: 5★ 206 · 4★ 18 · 3★ 2 · 2★ 3 · 1★ 1

## What do users think of Express Invoice Invoicing?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and intuitive interface
- 💼 Great for small businesses and freelancers
- 🎨 Customizable templates and professional invoices
- 📱 Cross-device synchronization capability
- ⚡ Quick invoice and estimate creation
- 💾 Data persistence and cloud backup options
- 🔄 Multi-platform availability (desktop, mobile, tablet)
- 💰 Free version available with core features
- 📧 Email invoice functionality
- 🎯 Handles multiple tax rates effectively

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔌 Sync issues between devices
- 📧 Email functionality unreliable
- 🌐 English-only language support
- ⚠️ Poor customer support responsiveness
- 💳 Misleading pricing and upgrade prompts
- 🔒 Data loss after updates or reinstalls
- ⏱️ Slow to release bug fixes and updates
- 🎨 Logo positioning issues
- 🔐 Backup restoration failures (Dropbox/Google Drive)

**Commonly reported bugs**

- App crashes when saving or emailing invoices
- Screen freezes when adding customers or items
- Black screen issues
- Invoices saved as empty drafts
- Incorrect item quantities displayed on final invoice
- Random UI freezing and app crashes
- Invoice data lost after removing items
- Incompatibility with iOS updates (iOS 8, iOS 26)
- Dropbox/Google Drive sync errors (Error 400)
- Email service not functioning
- Keyboard won't dismiss after adding items
- App crashes when using 4G connection
- Purchase restoration sync failures
- App reverts to free version despite purchase
- Limit of 5 invoices per month despite paid version

**Most requested features**

- CSV import functionality for mobile version
- Barcode scanner integration
- Print functionality for invoices
- Company logo support
- File and photo attachments
- Payment history and editing capabilities
- Search function for items
- Dark mode interface
- Multiple language support (French, German, Chinese, Spanish)
- Outstanding invoice filtering by due date
- Separate paid/unpaid invoice tabs
- Contract terms and conditions section
- Pre-tax discount application
- AirPrint support
- Speech-to-text functionality

## Newest reviews (15 of 123)

### 4/5 — FRANÇAIS

*2025-10-23*

Il est noté sur le site maintenant disponible en français pour iPad. Et non c’est toujours en anglais.

### 3/5 — Please update in French

*2025-10-10*

Nice application, Please update in French

**Developer response:** Hello, thank you for taking the time to leave us a review. We are constantly trying to improve our products, and your feedback is very important to us. I will pass them along to our developer. In the meantime, our Support Team is always available to take your questions or concerns here: https://www.nch.com.au/support/index.html -NCH Software Team

### 2/5 — Français

*2023-10-12*

Dommage qu’il le propose pas en version française comme sur l’ordinateur

### 5/5 — Love it!

*2023-08-20*

My fiancé runs a body shop, one man show. Some jobs can take weeks, and some only a few days. The turnover rate isn’t a constant flow of in and out, therefore, to find this free invoice program was a blessing! For 2 years I’ve been searching for exactly what express invoice covers! Any program I’ve come across come with a subscription but isn’t conducive for the minimal tools that work for me. I love having the option to experience more shall that day come, but for the 2 basic forms I use, invoice and estimate, I’m above grateful that it’s offered to me without cost. The available templates allow you to customize the invoice with your personal taste. The final result is the printed organized and professional  looking form that his customers can clearly follow and read, instead of the former handwritten carbon copy we originally began with! I have a full time job so if a last minute, if I need to, I can easily jump on the app, fill in what I need and print directly to his printer at the shop! This has been a game changer for this accountant, who IS NOT an accountant!! Thank you!

### 5/5 — Love it

*2023-06-09*

I can sync all my devices to one account and not have to lug around the laptop to every job site to create a quote and invoice. I can login on my cell phone or my tablet and give the customer the exact estimate to make the process easier. I would recommend this to any other business owner to make it easier for them too

### 5/5 — Awesome app

*2023-04-13*

I am an avid user of Express Invoicing on my MacBook for 10 plus years and excited to be able to access the app on my iPhone while on the go!

### 5/5 — Excellent

*2023-01-20*

It does the job
I need it to invoice clients 
It does that right.
I just want to be able to attached files and photos. I hope they do that in the near future 
I like it

### 5/5 — A++++

*2022-11-29, version 8.24*

Exactly what I need. Excellent for small businesses.

### 3/5 — Great app,

*2022-09-19, version 8.24*

Have tried this app meets up with majority of my needs but with few flaws like back up options given for google drive and Dropbox don’t work,
Obviously records need back up ,
What I fear is if this app stops functioning like other apple apps do by simply stating needs updating;
This program was last updated one year ago,
Great it’s functional with iOS 16 
Quite impressive,
Decided to purchase this program but got caught up with two pricing factors;
£8.99 and £12.99 ???
Reading the functional features there is no difference,
Maybe the developers can explain the additional features in the pro version,?
Until then 
I’ll use the basic invoice generator with manual cloud backup,
Which obviously is not as good as this invoice express program,
I need one good permanent program 
This fits in fine,
With working back up be it in local devices 
This program is definitely 5/5

### 5/5 — Absolutely the best .

*2022-07-25, version 8.24*

I’ve been using this app for a few years now, and must say it is by far the best app out there, I have tried many other apps, and they just don’t compare, since using Express Accounts or ExpressInvoice which I was using first for couple years, then upgraded to Express Accounts, it took away all the frustration I was having, trying to work with other similar apps, there was always issues with the other apps, they just couldn’t get the job done, that was my experience anyways.  I’m so much happier with ExpressInvoice / Accounts and so far have not had any problems with this App, and like I said I have been using them now for some years.  Keep up the good work.    I would recommend this app.  

RD.

### 2/5 — Sync issue

*2022-06-22*

I’m having problem with syncing the data between my iphone and my PC. Also I already purchased the ultimate upgrade same thing. Need to update the app

**Developer response:** Hi, We are sorry for any inconvenience this may have caused. We will forward this to our developer. In the meantime, our Support Team is always available to take your questions or concerns here: https://www.nch.com.au/support/index.html Thank you NCH Software Team

### 5/5 — Nice and easy

*2022-06-10*

Easy to navigate when you spend a bit of time in the beginning 😉

### 2/5 — When you try to connect to Dropbox

*2022-05-19, version 8.24*

Error (400)
It seems the app you were using submitted a bad request. If you would like to report this error to the app's developer, include the information below.

More details for developers

Missing client_id.

### 2/5 — Nur auf Englisch

*2022-04-07*

Leider ist die App nur auf Englisch und man kann sie nicht umstellen…

### 4/5 — Crashed

*2022-03-25*

I have been used this app for almost 3 years. Today I lost all the data with no reason. 
Is there any way to recover it. I have not backed up .

**Developer response:** We are sorry to hear that you are experienced this issue! The best resource to help would be to reach out to our support team. Please contact them at: https://www.nch.com.au/support/index.html.

## Most critical reviews (10 lowest-rated)

### 1/5 — User

*2025-11-28*

The software is not compatible with iOS 26 if you are using this software do not upgrade to iOS 26 or it will crash

### 1/5 — Impolite customer service

*2025-02-03*

Old and full of bugs

**Developer response:** Vielen Dank, dass Sie uns kontaktiert haben und wir möchten uns dafür entschuldigen, dass Sie Probleme mit unserer Software haben.
Bitte kontaktieren Sie dazu unseren Support:  https://www.nch.com.au/support/de/index.html
Die Kollegen können am besten weiterhelfen.

### 1/5 — Used to work

*2023-11-14, version 10.33*

I’m only giving one star as no option is available to give zero stars
This app used to work well I have been using it for many years and I have invested a lot of time creating customer and item lists which also used to work well but the last few updates have made the app almost impossible to use and it is completely impossible to get any support from NCH I just end up going around in circles so hopefully this review gets some attention from NCH or alternatively stops other people from purchasing

### 1/5 — Lots of bugs avoid at all cost

*2023-09-29, version 10.30*

I paid for the premium version and unfortunately the softwares was filled with bugs and not user friendly.

Feedback:
-some items would display the wrong quantity when the final invoice is printed
-random freezing of UI
-random crashing of app
-invoice is ruined and need to create the invoice over again if you remove an item after the invoice has been recorded, this means there cannot be any mistakes or if a customer doesn’t want an item you would have to re-create a whole new invoice. Very time consuming if the customer has over 25 items. 
-no search function for items, must memorize SKU or scroll bar very time consuming inputting items

### 1/5 — Make lots of drafs

*2022-04-09, version 8.24*

Most of the time when i make invoice and save it then it saved as empty draft already reviewed before.

### 1/5 — Pas assez communiquant avec le logiciel Mac

*2021-01-23*

Je juge ici la version mobile du logiciel. La synchronisation avec differents support (iOs et MacOs) était séduisant. Sauf que lorsque je l'utilise sur iOs je me retrouve avec une mise en page totalement différente de ce que j'ai configuré sur Mac et encore pire, tout en Anglais. Donc la saisie entre la version iOs et MacOs n'est pas transparente, il faut reprendre les factures et devis sur Mac pour leur envoyer les documents avec la bonne mise en page. On perd donc tout l'intérêt ! Dommage, car la version Mac est excellente, pratique et intuitive.

**Developer response:** Bonjour, merci de nous avoir contactés. Nous nous excusons pour tout inconvénient que cela pourrait avoir causé. Nous avons transmis votre problème à notre équipe de développement et ils l'examinent de plus près. En attendant, notre équipe d'assistance sera ravie de vous aider ici: https://www.nch.com.au/support/index.html

### 1/5 — Don’t waste your time and money

*2020-09-17, version 8.10*

I have been using express invoice for the past few years. The application works, however there are several drawbacks. My first and biggest complaint is the lack of customer support. Getting through to technical support representative is a nightmare, and unless you pay a subscription fee for support, you won’t get any help. Trying to get computers to sync is a nightmare, and if you do it incorrectly, you will lose all of your current invoices. No flexibility within the app itself to add contract terms and conditions. The developer rarely releases any updates. In my opinion, Express Invoice isn’t worth the time or money to purchase.

### 1/5 — NUR AUF ENGLISCH!!

*2019-09-30*

Das App ist NUR auf Englisch.
Logo kann mannnicht korrekt posizionieren

**Developer response:** Es tut uns leid, dass Sie ein Problem mit unserer Software haben. Für technische Probleme ist es am besten, unseren Support zu kontaktieren. Sie erreichen ihn unter: https://www.nch.com.au/support/de/index.html

### 1/5 — Not happy

*2019-02-15*

I have been using this app on an iPad 2 for 4 years. I purchased a new iPad generation 6 and backed up data off old iPad just in case my old one ever died. This day has come. I have spent a whole day trying to get the email service to work to send out invoices with no luck. Seems I will have to start over with a different program.

**Developer response:** Hi,
We are very sorry to hear you are having issues with the email service. If you still have the iPad 2, one thing to check would be comparing the email settings in the old device to the new one. Also, check your Apple "Mail" app. That app is where the mail is sent through and needs to be set up so that Express Invoice can send email. If this doesn't solve your issue, please contact our support team and they will resolve this problem for you: http://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice 
-NCH Software Team

### 1/5 — Freezes

*2018-06-28, version 4.57*

Complete the full invoice, and just when you’re ready to save and send, it freezes...I deleted app, downloaded it again...same thing repeated...no other way to go back whilst in app, it freezes and you can’t do anything.

## Most praised reviews (10 highest-rated)

### 5/5 — Very Easy i& nconvenient to do a quick proposal or invoice

*2025-08-17, version 11.28*

I think it’s very easy. I love the app. I read the reviews. Some people have problems. I never had one problem and I am not Mr. computer master I think if you have problems, maybe you have the problem.

### 5/5 — Great App!

*2025-04-21*

Perfect for what we need for our business and  easy to use, very customizable.

### 5/5 — Just great

*2025-04-17, version 11.28*

Just great!

### 5/5 — Easy to use and customize

*2025-03-31*

Super easy to use! I own a small construction company (excise tax 2%) and also a commercial/residential snow and ice removal company (sales tax 6.5%) its easy to account for both rates even within a single invoice then extract those numbers to file my monthly state tax documents.

### 5/5 — Import from CSV

*2025-01-15*

This is such a fantastic app! I do wish the mobile version had the option to import invoices from CSV. Are there plans to add this feature?

### 5/5 — Invoice error

*2024-07-20*

I am not able to create a new invoice it’s not opening up

**Developer response:** Hello, thank you for taking the time to leave us a review. Our team would love to help you with your concern. Please contact our support team at  https://www.nch.com.au/support/index.html. –NCH Software

### 5/5 — Account Synchronization

*2024-07-13*

I am finding it very hard to sync another account can anyone walk me through it

**Developer response:** Hello, thank you for taking the time to leave us a review. Our team would love to help you with your concern. Please contact our support team at  https://www.nch.com.au/support/index.html. –NCH Software

### 5/5 — Ejb

*2024-01-29, version 10.39*

This app it’s so good I have lost my phone twice and my information is still there

### 5/5 — Simple and good

*2023-10-18*

Simple and good

### 5/5 — My thoughts

*2023-10-06*

Took awhile to learn but after that was very easy and simple for me to use, always something to learn on it.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
