# Express Invoice Pro 2022 — user reviews

> 27 indexed App Store user reviews of Express Invoice Pro 2022 by NCH Software, rated 4.70/5 from 44 ratings.

- Source: https://appshunter.io/ios/app/express-invoice-pro-2022/id642920624/reviews
- App overview in markdown: https://appshunter.io/ios/app/express-invoice-pro-2022/id642920624.md
- Rating breakdown: 5★ 37 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 1

## Newest reviews (7 of 27)

### 1/5 — Lots of bugs which render it useless.

*2015-11-12*

The program is simple to set up and use, perfect for the small businessperson who needs basic accounting of orders, invoices and  sales reports.

The implementation, however, leaves a lot to be desired. Lots of bugs make the app crash for even the smallest changes in some of the record fields. Even wanting to send a crash report to the company is a chore as it crashed during the emailing procedure. 

At this point, the app needs a lot of work before it can consistently do what it's supposed to do. I have zero confidence in having my business records in this app.

### 1/5 — Bad App

*2015-10-13, version 4.38*

This has been a very bad experience with Apple not supplying the software on 3 attempts only supplying the free version. Apple support have been rude and abusive telling me that is it down to NCH to deal with NCH say deal with Apple. I have now asked for a refund and Apple have refused! 
Buy with caution!!

### 1/5 — No support for OS8

*2015-05-16*

I bought the software and it doesn't work after I updated my iPad. They took the money from all subscribers and absconded.

### 1/5 — Failed

*2014-11-06, version 4.10*

App does not work after recent ios update! Please fix!

### 1/5 — Started off good but not anymore!

*2014-10-21, version 4.10*

I run my own home based business (massage therapy). After trying out a number of invoice apps I decided on Express Invoice. I started using it in March 2014 and was very happy with it, until this week! After months of running smoothly it just froze up! It will no longer allow me to do anything in it! I can't enter in new clients or invoices, I can't back up the data, nothing! I tried to contact technical support and got an email saying they will respond at some time but only clients with paid technical support get priority! So I'm stuck! No help to fix the problem and no way to continue to use the app! I'm going to have to delete it and start over. I fear that I will have no way to accurately updating  my past invoices in a new invoice program since I was unable to back up the information from this app! Truly frustrated!

### 1/5 — It was great ...

*2014-10-11*

This was a great app for tracking inventory and emailing invoices/bills to clients.  Simple, not a lot of flair, easy to use.  Since iOS 8 though, it freezes at the first attempt to do anything.  Because the mobil version and the windows version don't encode their data the same, I can't even use the windows version to access my backed up data.  NCH has taken my whole business hostage.  Their FaceBook page reported that they were working on an update 2 weeks ago and we still have nothing.  I am hopeful I can write a new review soon but may have to switch programs entirely as this is costing me money every day I wait.

### 2/5 — No Support OS8

*2014-10-08*

Can not use APP or access invoices since iOS8 was installed on iPad.  Before this problem the app was great.  Need to know if I need to look for a new program or when fix will come out?

## Most critical reviews (10 lowest-rated)

### 1/5 — Broken

*2024-11-09, version 8.25*

Unable to back up or restore data

### 1/5 — Error

*2023-12-07, version 8.25*

Whenever i start to make invoice it crashed right way.

### 1/5 — No support iOS 13 no sync with desktop version

*2019-11-23*

This app requires urgent update because now with iOS 13 does not support multiple business and the sync with desktop version also does not work well. I did inform the vendor some time ago, so until update is not avaliable this app only deserve 1 star

**Developer response:** Hi there, we are sorry for any inconveneince this may have caused. We have escalated your inquiry to our Development Team and they are taking a closer look. If you have any further issues, our Support Team would love to assist you with any issue you may have here: https://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice 
-NCH Software Team

### 1/5 — Features not working

*2018-05-30*

New features not working, sync not working and app has not been updated in a year. Planned to use it in conjunction with my pc version but now I’m looking at requesting a refund on both since they do not work as advertised. I’ll find a solution that does.

**Developer response:** Hi,
We are sorry that you are having issues with our app. We will be looking into the sync issue you have reported. Our support team would be happy to assist you with you applications here: http://www.nch.com.au/support/supportcontact.html?software=ExpressInvoice 
-NCH Software Team

### 1/5 — Don’t waist your money

*2018-05-04*

Very good layout and super easy to use when it works. 
So many bugs though. I paid $9.99 and it keeps asking me to pay again. It still doesn’t allow me to make more than 5 invoices and that’s on a lucky day when you are able to save them. When unlucky it will get freeze until you reset the app. But then you lost your work. 
I also have also wanted to contact support but it cost $57 to have access to it.

Looking at the other reviews I noticed that the same problems have been coming back for years and were never fixed. Why am I having the same exact problems that some people were having 4 years ago?
Instead of replying, why not spending time fixing the issues?

That app should have been taken of the App Store a long time ago as it reflect poorly on the platform.

### 1/5 — It’s need to updated it does not allow me to save it

*2018-04-26, version 4.57*

Please update it

### 1/5 — Piece of Crap

*2018-03-19*

This app worked for a while.  Then stopped — it would freeze.  I re-installed it at bought it again for $18.  I wrote their tech support.  Does not work.  I see that the last update was over one year ago.  No wonder !!

**Developer response:** Hi,
We will be looking into the issues you have reported and are planning on having a new release soon. As for having to reinstall, Apple support should be able to see your purchase and help you with the problem of buying it again here: https://support.apple.com/en-us/HT204084 . Thank you for contacting our team. If you don't see a response yet, please check your spam folder, as sometimes our responses will be filtered there. We apologize for any inconvenience this has caused.
-NCH Software Team

### 1/5 — Disaster

*2017-12-18, version 4.57*

Worked well for about a year, now it will not let me process or send invoices will have to purchase another program to see the year out, I have contacted the developer with no response.

### 1/5 — need to fix back up and restore from ipad to desktop

*2016-06-27*

need to fix back up and restore from desktop version to ipad. im not always connected to internet and need all my files synced. makes it very difficult to use this app when you pay for it and have the desktop version. i need to have all my files so that i can use it when im out in the field. PLEASE FIX!!!!!!!!!

### 1/5 — Whet excise

*2016-02-11, version 4.38*

Rubbish ap.please avoid.too many bugs.i upgraded to top version a few times and it does not recognise I have paid.same story with the PC version.when it works it is great for me as self employed heating engineer,but now I cannot email invoices.backup tech help is available at extortionate price.please avoid.

## Most praised reviews (10 highest-rated)

### 5/5 — Finally

*2020-11-04*

An accounting ap that delivers I do wish that it would sync with my Mac version... but I just enter expenses there and invoices here

**Developer response:** Thanks for your review. If you have purchased your Mac version, if you can setup web access so thhttps://www.nch.com.au/support/index.htmlat you can sync your data with other devices. Please follow this article on how to setup your web access - https://www.nchsoftware.com/invoice/kb/1137.html and how to sync devices - http://help.nchsoftware.com/help/en/expressinvoice/win/syncdevice.html

If you're running into any issues, please contact our support team, and they will help you out - https://www.nch.com.au/support/index.html

### 5/5 — Great App for a small business

*2020-11-03*

I’ve been using Express invoice for years on my Mac computer and decided to go mobile and get an Ipad. This app was almost the same as the Mac software, so a very easy transition . Little hiccup on the syncing process due to the fact I never linked to Dropbox before but the online support was great and got me on track. Love the App and Software!!!

**Developer response:** Thanks for the positive review Travis!

### 5/5 — Small Business

*2019-12-08*

This app is simple yet very sophisticated for what it does. A small service or construction business can easily use it for professional invoices, quotes and statements.

### 5/5 — Small business perfection!

*2019-10-28*

If you are running a Small business and don’t want to waste money on business software this app does everything you need and more!!

### 5/5 — Best software ever

*2019-08-15, version 7.09*

I’m using this software from 2015 on my computer and also on my iPad it’s very simple to use and very professional. It’s very easy to send a quote and later convert it to invoice.

### 5/5 — Great App

*2013-09-27, version 3.91*

I really like this app! It makes doing invoices for my business easy. Will give it 5 stars after the os7 kinks are worked out!

Thanks

### 4/5 — Works for me

*2019-02-16*

Express invoice works great for my small business.  Since the iPad and Mac versions work alike I can use the same setup on both versions and I don’t have to deal with app from different authors which simplifies things considerably.

### 3/5 — Quotation Sync to cloud issue

*2020-02-15, version 7.17*

I am using this software on my laptops more then 5years Love it, but app need a lot of fixes. I request to developer please work in this so that we can access on cell phone as well.
Old Quotations cannot sync from cloud as invoices work.
And it is hard to search invoices and quotations. New invoices and quotation should be on top instead of old ones.
Need more improvements in whole app.

### 2/5 — Backup fail

*2021-05-15*

I used the free version, but when I jump to the professional version and tried to backup my information, the program deleted my others business

**Developer response:** Hi, This would be best answered by our technical support team. Please contact them here - - https://www.nch.com.au/support/index.html

### 2/5 — Software 3/5, company support 1/5.

*2016-06-07, version 4.50*

The app it self is quite good to use, but it lacks in many areas, there are a lot of bug crashes, and when reporting the issue you have to go through so many hurdles to prove it.

The app lacks the physical support and the company expects you to pay for it. The user instructions are basic and don't give any options or help upon areas. For example it asks you for a logo, but doesn't allow you to give the size, you want to add a custom part and it crashes.

It syncs up with drop box but when syncing it crashes, you report it and it wants so much details and yet why are you as the user doing their job....

Should be one simple click or one simple explanation to the company...

When writing invoices... The sub sections are great but you have to go through absolutely everything to get it what you want. The sub sections and drop downs should give a partial view rather than having to click on so ,many different things to preview what your amending.

If I could a refund I would. As I'm sure there is better invoicing software.

******
My advice look around, get the free version and play around. Make a template and then ask can this be used in the field....?

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
