# Express Plus Centrelink

> Mobile app for managing Centrelink information and payments online. (iPhone/iPad app by Services Australia.)

- Source: https://appshunter.io/ios/app/express-plus-centrelink/id881710955 (this page in markdown: same URL + `.md`)
- Developer: [Services Australia](https://appshunter.io/developer/499478465)
- Category: Productivity
- Price: Free
- Rating: 3.30/5 from 13 App Store ratings · 217 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 45 MB
- Languages: Vietnamese, Arabic, American English, Chinese (Simplified, China), Persian
- Released: 2014-06-29
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/express-plus-centrelink/id881710955/reviews.md

## What is Express Plus Centrelink?

The Express Plus Centrelink mobile app makes it easy for you to manage your Centrelink information online. To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app:

•	View and update your personal details, including study.
•	Report your employment income.
•	View and update your family income estimate and payment choices.
•	Check your payments.
•	Upload documents to Centrelink.
•	View your Child Care Subsidy details.
•	Apply for or repay an advance payment.
•	Track the progress of most online claims.
•	View your Centrelink letters.
•	Manage your Energy Bill Relief consent. 
•	View and manage your Centrelink appointments by adding reminders to your personal calendar.
•	View digital copies of your Centrelink concession or health care cards.

If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard.

To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it.

If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink

## Key features

- View and update personal details
- Report employment income
- Check payment status
- Upload documents
- Manage advance payments
- View concession cards

## What do users think of Express Plus Centrelink?

Overall sentiment: negative

**Pros**

- 👍 Easy to use interface
- 🚀 Convenient for basic tasks
- 💡 Useful digital wallet feature
- 🙂 Some users find the app works well

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and complete tasks
- ⏱️ Slow performance and long loading times
- 🔒 Security and login issues
- 📤 Problems with uploading documents
- 🙄 Frustrating and confusing to use

**Commonly reported bugs**

- App freezes during login process
- Unable to report income and hours worked
- Inconsistent behavior across iOS versions
- Redirection to website instead of in-app functionality

**Most requested features**

- Add push notifications for important updates
- Improve reporting and income tracking features
- Integrate with MyGov for seamless access
- Provide a dark mode option

## Recent user reviews (10 of 217)

All indexed reviews: https://appshunter.io/ios/app/express-plus-centrelink/id881710955/reviews.md

### 3/5 — Notifications for payment reporting date gone

*2026-07-13, version 6.8.0*

I used to get notifications  for the payment reporting day but now i don’t get them anymore.
Pls add them back as they were very convenient.

### 1/5 — Won’t open

*2026-07-11, version 6.8.0*

The app worked fine for a while but the past 4 months it gets stuck circling and doesn’t open. It is supposed to work on this phone.

### 1/5 — Getting worse. To interact.

*2026-06-29, version 6.8.0*

I am not a whinger! . 
An 84 yr old fit and able bloke. 
Years of easy and appreciative reporting to Centrelink. 
A few days of extra work  was added easily. 
And my pension accepted with appreciation

Now it is a month to month battle to even FIND Centrelink. Every fortnight, something changes! 
And the knowledgeable folk who help me, are often bamboozled themselves. 
Please do something.

### 1/5 — EPC

*2026-06-25, version 6.8.0*

Absolutely useless!

### 1/5 — Not user friendly

*2026-06-12, version 6.8.0*

I spent an hour trying to log in different ways and none worked.

### 1/5 — Useless

*2026-06-11, version 6.8.0*

Keeps saying update app when it’s been updated but just won’t open

### 4/5 — Too many updates

*2026-06-11*

I would give this app 5 stars based on its reliability, functionality, intuitive & easy to navigate interface and overall usefulness BUT it seems to insist I update it (once again) almost every time I go to use it (which is often) which obviously adds a certain amount of annoyance & inconvenience to using what would otherwise be a perfect app!
There really is no other flaw with the app itself. Besides being a nifty little app that’s easy to use: anything centrelink-related that it can’t do results in it automatically prompting user if they want to leave the app to go the website which then opens automatically if user consents so… 
Truly feel like most bad reviews are based on dissatisfaction with Centrelink itself rather than the merits of this app.
But please! Less updates would make using this app a seamless & pleasant experience!

### 5/5 — App works!

*2026-06-10, version 6.8.0*

The app is great if you genuinely look for work or have intent to study!

### 1/5 — The login process is a dead loop.

*2026-06-09, version 6.8.0*

The app guides you to the login page which needs you to login with the app.

### 5/5 — Functional

*2026-06-07, version 6.8.0*

Assistive

## Frequently asked questions about Express Plus Centrelink

### What does the Express Plus Centrelink app do?

The Express Plus Centrelink app allows users to manage their Centrelink information online. You can view and update personal details, report income, check payment statuses, upload documents, and manage various aspects of your Centrelink account directly from your mobile device.

### How do I sign in to the Express Plus Centrelink app?

To sign in, you need a Centrelink online account linked to your myGov account. Use your myGov sign-in details to access the app and create a myGov PIN for future logins. If you need assistance with myGov accounts or linking Centrelink, refer to the provided website links.

### Is the Express Plus Centrelink app free to use?

Yes, the Express Plus Centrelink app is free to download and use. There are no in-app purchases or advertisements associated with the application.

### What kind of information can I manage in the app?

You can manage a wide range of information, including personal details, study information, employment income, family income estimates, payment choices, and advance payments. You can also view Child Care Subsidy details, Centrelink letters, and digital copies of concession or health care cards.

### Can I track my claims through the app?

Yes, the app allows you to track the progress of most online claims. Additionally, you can view and manage your Centrelink appointments by adding reminders to your personal calendar.

## Version history (last 5 releases)

### 6.9.0 — 2026-08-12

To provide an improved experience, this update includes enhancements to:
 - View payments

### 6.8.0 — 2026-06-05

To provide an improved experience, this update includes enhancements to:
- Manage appointments
- Tasks

### 6.7.0 — 2026-04-11

To provide an improved experience, this update includes enhancements to:
- Child Care Subsidy

### 6.6.0 — 2026-03-06

To provide an improved experience, this update includes enhancements to:
- Manage appointments

### 6.5.1 — 2026-01-17

To provide an improved experience, this update includes enhancements to:
 - Tasks

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## More apps by Services Australia

- [Express Plus Medicare](https://appshunter.io/ios/app/express-plus-medicare/id648134521)
- [Express Plus Child Support](https://appshunter.io/ios/app/express-plus-child-support/id925638034)
- [myGov](https://appshunter.io/ios/app/mygov/id938033081)
- [PRODA Code Generator](https://appshunter.io/ios/app/proda-code-generator/id1016330849)
- [myGov Code Generator](https://appshunter.io/ios/app/mygov-code-generator/id1305497801)

All apps by Services Australia: https://appshunter.io/developer/499478465

## Related topics

[centerlink](https://appshunter.io/ios/topics/centerlink) · [services australia](https://appshunter.io/ios/topics/services-australia) · [medicare australia](https://appshunter.io/ios/topics/medicare-australia)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*