# Express Plus Centrelink — user reviews > 217 indexed App Store user reviews of Express Plus Centrelink by Services Australia, rated 3.30/5 from 13 ratings. - Source: https://appshunter.io/ios/app/express-plus-centrelink/id881710955/reviews - App overview in markdown: https://appshunter.io/ios/app/express-plus-centrelink/id881710955.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 1 · 2★ 1 · 1★ 4 ## What do users think of Express Plus Centrelink? Overall sentiment: negative **Pros** - 👍 Easy to use interface - 🚀 Convenient for basic tasks - 💡 Useful digital wallet feature - 🙂 Some users find the app works well **Cons** - 🐛 Frequent crashes and bugs - 🔍 Difficult to navigate and complete tasks - ⏱️ Slow performance and long loading times - 🔒 Security and login issues - 📤 Problems with uploading documents - 🙄 Frustrating and confusing to use **Commonly reported bugs** - App freezes during login process - Unable to report income and hours worked - Inconsistent behavior across iOS versions - Redirection to website instead of in-app functionality **Most requested features** - Add push notifications for important updates - Improve reporting and income tracking features - Integrate with MyGov for seamless access - Provide a dark mode option ## Newest reviews (11 of 217) ### 3/5 — Notifications for payment reporting date gone *2026-07-13, version 6.8.0* I used to get notifications for the payment reporting day but now i don’t get them anymore. Pls add them back as they were very convenient. ### 4/5 — Too many updates *2026-06-11* I would give this app 5 stars based on its reliability, functionality, intuitive & easy to navigate interface and overall usefulness BUT it seems to insist I update it (once again) almost every time I go to use it (which is often) which obviously adds a certain amount of annoyance & inconvenience to using what would otherwise be a perfect app! There really is no other flaw with the app itself. Besides being a nifty little app that’s easy to use: anything centrelink-related that it can’t do results in it automatically prompting user if they want to leave the app to go the website which then opens automatically if user consents so… Truly feel like most bad reviews are based on dissatisfaction with Centrelink itself rather than the merits of this app. But please! Less updates would make using this app a seamless & pleasant experience! ### 4/5 — Alan *2026-06-06, version 6.8.0* Not exactly sure what people that use this app expect it to do other than be secure and if you have any basic knowledge know how to navigate to find details. Those that don’t have been sounded for too many years. ### 2/5 — App sucks *2026-05-19, version 6.7.0* I’m constantly having to delete the app and redownload because it keeps having errors ### 1/5 — So cheeks *2026-05-15, version 6.7.0* Doesn’t work such a stupid app made me long in 10 times and said my password doesn’t work don’t download this app ### 2/5 — Can’t even get into it *2026-05-05, version 6.7.0* Can’t get past the login. I put in my pin and it says loading and a blue screen and never loads. Simply doesn’t work. ### 1/5 — Whadjulla best pay up *2026-04-14, version 6.7.0* need more money to feed ma bebeis ya dog kients ### 4/5 — Works for me *2026-04-12, version 6.7.0* I have used it for awhile and it seems to do everything I wanted to do, maybe I don’t have complicated issues that need more attention, but I find it handy & pretty straightforward. ### 1/5 — Unable to report on this app with iPhone *2026-04-02, version 6.6.0* App opens unable to enter any details of earnings fix the issue ### 1/5 — App is as useless as Centrelink themselves *2026-03-14, version 6.6.0* Pointless app.. you have to use your online account for everything and always down for maintenance. As brain dead as Centrelink.. ### 4/5 — Easy to use. *2026-03-07, version 6.6.0* Despite what others are saying I find this app extremely easy to use. With face recognition I am straight on & able to do what I want. Well done👍 ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t open *2026-07-11, version 6.8.0* The app worked fine for a while but the past 4 months it gets stuck circling and doesn’t open. It is supposed to work on this phone. ### 1/5 — Getting worse. To interact. *2026-06-29, version 6.8.0* I am not a whinger! . An 84 yr old fit and able bloke. Years of easy and appreciative reporting to Centrelink. A few days of extra work was added easily. And my pension accepted with appreciation Now it is a month to month battle to even FIND Centrelink. Every fortnight, something changes! And the knowledgeable folk who help me, are often bamboozled themselves. Please do something. ### 1/5 — EPC *2026-06-25, version 6.8.0* Absolutely useless! ### 1/5 — Not user friendly *2026-06-12, version 6.8.0* I spent an hour trying to log in different ways and none worked. ### 1/5 — Useless *2026-06-11, version 6.8.0* Keeps saying update app when it’s been updated but just won’t open ### 1/5 — The login process is a dead loop. *2026-06-09, version 6.8.0* The app guides you to the login page which needs you to login with the app. ### 1/5 — EASHAY BRUAH *2026-06-06, version 6.8.0* can’t wait for my next payment!!! ### 1/5 — New updates always come with more bugs. *2026-06-06, version 6.8.0* Now with the latest version update they force us to install, you can’t go to advances or money owed. Just takes you to an error code. Why do they force us to use this constantly glitched app. ### 1/5 — Suicide Provoking *2026-06-02, version 6.7.0* There needs to be independent criminal reviews into the Australian welfare system, seeking capital punishment. How many Australians have to commit suicide before something happens? ### 1/5 — Useless app, crashes 9/10 times *2026-05-20, version 6.7.0* This app is completely unusable majority of the time. It’s been like this for as long as I can remember and the developers haven’t cared to fix it. If I could give it 0 stars I would, for a government service app it should be useable but for that same reason I’m not surprised it’s useless. Do better!!! ## Most praised reviews (10 highest-rated) ### 5/5 — App works! *2026-06-10, version 6.8.0* The app is great if you genuinely look for work or have intent to study! ### 5/5 — Functional *2026-06-07, version 6.8.0* Assistive ### 5/5 — Easy *2026-06-06, version 6.8.0* I find the app easy to log into and use ### 5/5 — Easy to use *2026-06-06, version 6.8.0* Does everything I need it to do without any issues ### 5/5 — Fantastic *2026-04-13, version 6.7.0* A great app that allows me to interact with Centrelink in my own time. It’s not perfect, and sometimes the system has issues but it sure beats the alternative. ### 5/5 — App *2026-04-12, version 6.7.0* Easy to use if you have a basic understanding of apps and how they work ### 5/5 — Five star *2026-04-12* Express app has reqlly up'd its game its made everything so much easyier to log onto , i have nevwr had any problems eorh this app i rely on it for my monthy information ,theres definitely not enough credit give to the this qpp for the old people who like my self reply everyday on this app, doinh greqt job updayes torwy ### 5/5 — Everyone is just mad *2026-04-12, version 6.7.0* This app does what it need to do. People with no ability to think are the ones mad at “how bad the app is” It is all there. Read prompt carefully and you will find that it’s not so hard to navigate the app. Doy ### 5/5 — My opinion *2026-03-07, version 6.6.0* I have never had any issues with this app. ### 5/5 — very very smooth and clean *2026-02-27, version 6.5.1* takes you to the exact page u need and tells you exactly what you need to do --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*