# Express — user reviews > 601 indexed App Store user reviews of Express by Express, Inc., rated 4.50/5 from 23,050 ratings. - Source: https://appshunter.io/ios/app/express/id386656478/reviews - App overview in markdown: https://appshunter.io/ios/app/express/id386656478.md - Rating breakdown: 5★ 18,865 · 4★ 1,514 · 3★ 592 · 2★ 458 · 1★ 1,621 ## What do users think of Express? Overall sentiment: negative **Pros** - 🚀 Easy to use - 💎 Great quality clothes - 💳 Convenient rewards program **Cons** - 🐛 Glitchy and buggy app - 🛒 Items disappearing from cart - 🔍 Unreliable search and filters - 🔑 Login and account issues - 💳 Payment problems **Commonly reported bugs** - App crashes frequently - Back button disappearing - Incorrect order processing and shipping - Rewards and points not updating properly **Most requested features** - Add wishlist or save for later feature - Improve app stability and performance - Better sync between app and website - Provide more detailed product information ## Newest reviews (16 of 601) ### 2/5 — App so laggy and does not save your info *2026-08-15, version 6.9* It doesn’t matter how many times you input your address on your profile it does not save your info and even if you update street address or apartment number it automatically goes back to the very first address used ### 3/5 — Observación *2026-08-08, version 6.8* Los precios están muy elevados en todo. ### 2/5 — Discounts *2026-08-06, version 6.8* You can’t even use discount codes on marked downs! ### 5/5 — quality *2026-07-15, version 6.7* nice and affordable clothing ### 5/5 — Great app, easy shopping *2026-07-13, version 6.6.1* I love how specific the category filtering is. It makes things easy when shopping for specific items. I also love seeing what sizes are available in my local store. ### 3/5 — Express *2026-07-11, version 6.6.1* I like I add points to redeem for future purchases. ### 5/5 — Ease of use *2026-07-03, version 6.6.1* This app has all the right categories at place! Very easy to use and browse through styles. ### 5/5 — Overall great deals *2026-06-28, version 6.6.1* Express is always great for any last minute pieces for any event or celebration. ### 5/5 — I love express *2026-06-28, version 6.6.1* Ok been honest express have the best jeans also pretty cute thing that keep the quality. ### 5/5 — Love Drees *2026-06-19, version 6.5* Very nice ### 5/5 — Thanks *2026-06-15, version 6.5* Thanks ### 5/5 — Everything *2026-05-28, version 6.2.1* I love everything about this store! It fits perfectly, and when I Go To the stores staff very friendly. ### 5/5 — Quality *2026-05-28, version 6.2.1* Just recently bought Express Clothes and so happy with it, went back a week later and bought myself more. A+ Highly recommended ### 5/5 — Love the app *2026-05-26, version 6.2.1* The app makes it so convenient to purchase whatever your heart desires… ### 5/5 — Black dress *2026-05-22, version 6.2.1* The black midi dress is classy and beautiful! ### 5/5 — I love Express *2026-05-18, version 6.2.1* The styles and savings are irresistible! Express does not disappoint! ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-08-14, version 6.9* Literally one of the worst APPS I’ve ever used.. layout and interface feels like it was made by a 5 year old ### 1/5 — Customer service *2026-08-04, version 6.8* Very bad customer service, i tried to return defective clothes and they refused to take it back. Avoid at all cost. Amazon has better service and selection. ### 1/5 — Stinks *2026-05-27, version 6.2.1* I had a cart full for days trying to check out with my express cc I lost half the items got no good help called 3 different numbers was told to uninstall the app & reinstall I knew id lose my credit card information I did horrible customer service now I’m trying to find out where to fill out application for a new card I can’t ### 1/5 — DO NOT Recommend *2026-05-20, version 6.2.1* Terrible customer service and quality control. Chat in app has intermittent issues. Received incorrect items when ordering. Had items cancelled because they became out of stock. Sizes and availability change OFTEN. Return policy is terrible. Customer service is not helpful. ### 1/5 — Sucks *2026-05-02, version 6.2* Can’t checkout ### 1/5 — STOP PLAYING MUSIC *2026-03-10, version 5.48.13* Stop playing music when I put something in my cart, this is HORRIBLE! ### 1/5 — Consistent issues *2026-02-07, version 5.48.11* I love Express, but this app has issues on a daily basis. My account has been hacked many times, suggesting poor security; I’m consistently logged out of my account and cannot get back in (only on the app, browser works fine); and the customer service is rarely helpful, and sometimes inaccessible. They need to do serious work on this app - it used to be great! ### 1/5 — Horrible app *2026-02-05, version 5.48.11* App is horrible. Coupons only for in app purchases but app doesn’t work half the time. Constant errors when trying to save cards to file. Half the time can’t apply gift card. ### 1/5 — Discount Codes Don’t Work *2026-02-02, version 5.48.11* Advertised Discount Codes Do Not Work consistently!!! ### 1/5 — Codes *2026-02-02, version 5.48.11* Coupon Codes do not work on app even though the code is on the home page of the app and also I get text messages with the codes. ## Most praised reviews (10 highest-rated) ### 5/5 — Effortlessly and Easy *2026-08-16, version 6.8* Love how convenient and easy it’s set for purchase ### 5/5 — Love it *2026-08-15, version 6.9* Love express and it’s app , always easy to shop and so convenient ### 5/5 — My favorite store *2026-08-10, version 6.8* Love that they have short sizes for pants. Finally something for us short girls. The blouses are nice, good quality and in sale you can get them for good price. only place i get mine from. Lots of sales items online. ### 5/5 — Best brand *2026-08-08, version 6.8* Excellent quality and good prices ### 5/5 — Love it *2026-08-08, version 6.8* Love express and it’s app , always easy to shop and so convenient ### 5/5 — Me encanta esta tienda *2026-07-25, version 6.7.2* Me encanta la ropa de esta tienda los jeans son mis favoritos ### 5/5 — Great *2026-07-23, version 6.7.2* Great! ### 5/5 — Love Express! *2026-07-22, version 6.7.2* I only shop online because my local store does NOT offer my styles nor do they have a variety close to what’s offered online. The mall store only has club style clothing and NEVER “short” sizes. ### 5/5 — Awsome *2026-07-19, version 6.7.1* Really easy to use ### 5/5 — 10 estrellas *2026-07-19, version 6.7.1* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*