# ExtendedCare Cloud — Telehealth Virtual Care > Personalized, clinically-integrated virtual healthcare solution for patients and providers. (iPhone/iPad app by Extended Care LLC.) - Source: https://appshunter.io/ios/app/extendedcare-cloud/id1457828757 (this page in markdown: same URL + `.md`) - Developer: [Extended Care LLC](https://appshunter.io/developer/1665998072) - Category: Medical, Health & Fitness - Price: Free - Rating: 3.80/5 from 49 App Store ratings · 8 written reviews indexed - Age rating: 12+ - Requires: iOS 16.0 · 242 MB - Languages: American English, European Spanish - Released: 2020-01-08 - Data updated: 2026-06-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/extendedcare-cloud/id1457828757/reviews.md ## What is ExtendedCare Cloud? Welcome to today’s most personalized, clinically-integrated virtual healthcare. ExtendedCare Telehealth™ is today’s most configurable and clinically-integrated telehealth solution, offering a smooth digital care experience for patients, enhanced clinical workflows for providers, and reduced workloads for administrators. While some care will always need to be delivered in person, we believe everything else can be delivered virtually. In fact, it already is. FOLLOW THESE TIPS FOR A GREAT VIDEO CALL WITH YOUR DOCTOR: 1. Ensure you have a strong wifi signal and are not relying on mobile data for a connection. 2. Before your visit, test your connection by navigating to the app’s home screen and clicking the “Self-Test” button. This test will show you the strength of your audio and video connections. 3. Close all other video-based applications before joining a visit. (e.g., Zoom, WhatsApp, Messenger, Google Duo, etc.) With ExtendedCare, telehealth is more than just a video visit. Our purpose-built, healthcare-focused solution seamlessly integrates with your patient health records and enriches the caregiving experience with digital content and workflows. Bottom line? You have much more to look forward to beyond a video visit. No longer do you need to drive to the doctor, sit in a drab waiting room, or remain disconnected from your care journey. Instead, you can enjoy interactive waiting room content from the comfort of your home, breeze through electronic consent forms in a few clicks, chat with providers before and during a visit, and invite guests in real-time to a consultation. As for your providers, no longer do they need to spend countless hours on paperwork, wait to consult specialists on a case, or waste time waiting for patients who can’t connect to a visit. Instead, they can annotate medical images in real-time, save media directly to EHR, add specialists and other guests via email or text, chat with patients and fellow providers, and triage patients in the waiting room. Welcome to Telehealth Your Way™ ## Key features - Personalized virtual healthcare - Clinically-integrated solution - Enhanced provider workflows - Digital care experience - Interactive waiting room content - Real-time consultation with guests ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/extendedcare-cloud/id1457828757/reviews.md ### 1/5 — Could not use the video visit with my care provider for the whole appointment!(40mins)in vain! *2022-12-10, version 1.14.0* <3 your welcome in advance! (This exact Info will be on review.) Terrible experience: The app for UC Davis “extended care cloud” has a video visit bug/s in the app for mobile” I never expected this and so I given a try and all my 40 mins were wasted in vain!( I come 3:50pm(appt: 4pm) it was a full fail in technical difficulties! From start to end! ( I was not seen on video them my care provider(screen frozen and the reconnection keep happening and turning into just blank white screen.( I have screen shots of everything I will give a review on the app and add screenshots! Your welcome in advance! <3 The good: is the phone call that I got after wasted with bugs on the “extended care cloud” for 40mins. Terrible: We discussed for about 5-10mins and obviously my time was up and everything would be rated cause of the technical difficulties poor to fair… Bad: The audio was fine until the screen just froze and the problem was persistent! For 40 mins in vain for appt.= appointment. The zoom has encrypted video visits/chats and I think the “extended care cloud” does not… so privacy 1-3/5 or below. If there is no encryption… during video calls or visits. 1) 2) ### 5/5 — Bandwidth issues overcome — thank you! *2020-11-11, version 1.9.1* My first experience with the app back in May was suboptimal to say the least. And it was clear from other reviews that I was not alone in my trouble staying connected. But my recent visit had zero issues and it appears ExtendedCare has addressed bandwidth issues behind the aforementioned problem. Given the unprecedented influx of teleheath users due to COVID, it’s not surprising that this issue occurred. Also, WebEx has clearly upgraded its audio-visual quality in recent months. Overall the experience is night-and-day better and I’m glad my doctor uses this service (and not doxy.me)!!! ### 1/5 — Can’t reverse the camera *2020-11-05, version 1.9.0* We recently HAD to use this app from our health care provider. At times during the visit it is necessary to reverse the camera so we can see what the doctor sees. We’ve always been able to do this with a previous program they used but with this app when we clicked on the camera icon to reverse it we lost the video connection with the provider and had to disconnect and log in again. There doesn’t seem to be any way to reverse the camera. ### 5/5 — User Chicago *2020-09-29, version 1.8.4* Great experience ### 5/5 — Great visit *2020-09-29, version 1.8.4* I just had a great visit with my Dr. This was so easy to use. I liked that it let me share a picture of a condition I had with her. What a great experience. ### 5/5 — Telehealth visit *2020-09-25, version 1.8.4* I had my first telehealth session with my Doctor and was surprisingly easy. I didn't have to do anything once I downloaded the app. ### 1/5 — They refuse to fix their app *2020-07-20, version 1.8.3* I’ve been testing this app for deployment at my hospital and the number of complaints we receive from providers is astounding. Patients that have it not work on safari for Mac , random audio issues that when reported the developers say “sorry we can’t replicate it” and on and on ### 5/5 — Excellent app for doctors appointments *2020-06-18, version 1.8.2* I found it very convenient way to connect with my doctors through this app. As a family we used to go to routine health check ups which was a cumbersome process, commuting, waiting with people in the waiting room... Plus with pandemic it gives additional risk because you may get exposed to virus even if you go for routine check up or something minor. So, I am very happy to see people are taking progress and using benefits of technology to make life easier and safer for both patients and doctors! ## Frequently asked questions about ExtendedCare Cloud ### What is ExtendedCare Cloud? ExtendedCare Cloud is a telehealth platform designed to provide a personalized and clinically-integrated virtual healthcare experience for both patients and providers. It aims to deliver a wide range of medical services remotely. ### How can I ensure a good video call with my doctor on ExtendedCare Cloud? For a great video call, ensure a strong Wi-Fi signal, not mobile data. Test your connection using the app's 'Self-Test' button before your visit. Close other video-based applications to optimize performance. ### What are the benefits of ExtendedCare Cloud for patients? Patients can avoid travel and waiting rooms by accessing care from home. The app offers interactive waiting room content, easy electronic consent forms, and the ability to chat with providers and invite guests to consultations. ### How does ExtendedCare Cloud help healthcare providers? Providers can reduce paperwork and consultation time. Features include annotating medical images, saving media to EHR, adding specialists to consultations, and triaging patients in the waiting room. ### What devices does ExtendedCare Cloud support? ExtendedCare Cloud is available on iPhone and iPad devices, offering a convenient way to access virtual healthcare on the go or at home. ### What is the user rating for ExtendedCare Cloud? ExtendedCare Cloud has an average rating of 3.8 stars, based on 49 user ratings. This feedback helps in understanding user satisfaction with the platform. ### When was ExtendedCare Cloud last updated? The latest version of ExtendedCare Cloud was updated on September 12, 2025. Regular updates ensure the app remains functional and incorporates improvements. ### Does ExtendedCare Cloud have ads? No, ExtendedCare Cloud does not contain advertisements. The app is designed to provide an uninterrupted healthcare experience for its users. ## Version history (last 5 releases) ### 1.21.1 — 2025-09-12 Bug fixes ### 1.21.0 — 2025-08-04 Bug fixes and improvements ### 1.20.1 — 2025-06-24 Bug fixes ### 1.20.0 — 2025-06-17 Bug fixes and enhancements ### 1.19.3 — 2024-10-28 Fixes for audio issues ## Apps similar to ExtendedCare Cloud | App | Rating | Price | Category | | --- | --- | --- | --- | | [CCL eLab Community](https://appshunter.io/ios/app/ccl-elab-community/id492766180) | — | Free | Medical | | [HMSA: 24/7 Online Doctor Visit](https://appshunter.io/ios/app/hmsa-247-online-doctor-visit/id585805380) | 4.9 (8,648) | Free | Medical | | [Hypnosis for Childbirth](https://appshunter.io/ios/app/hypnosis-for-childbirth/id477599840) | 5.0 (1) | $4.99 | Medical | | [Chemical Maze - Shopping Companion](https://appshunter.io/ios/app/chemical-maze-shopping-companion/id363470500) | 3.6 (5) | $6.99 | Medical | | [Nabla Assistant Mobile](https://appshunter.io/ios/app/nabla-assistant-mobile/id6503088605) | — | Free | Medical | | [MyUCDavisHealth](https://appshunter.io/ios/app/myucdavishealth/id1451509332) | 3.7 (110) | Free | Medical | ## More apps by Extended Care LLC - [ExtendedCare Virtual Care Room](https://appshunter.io/ios/app/extendedcare-virtual-care-room/id1346678613) All apps by Extended Care LLC: https://appshunter.io/developer/1665998072 ## Related topics [emha virtual care](https://appshunter.io/ios/topics/emha-virtual-care) · [aula virtual ucontinental](https://appshunter.io/ios/topics/aula-virtual-ucontinental) · [extended care](https://appshunter.io/ios/topics/extended-care) · [tulio asistente virtual](https://appshunter.io/ios/topics/tulio-asistente-virtual) · [ehnote care](https://appshunter.io/ios/topics/ehnote-care) · [1104health shared care](https://appshunter.io/ios/topics/1104health-shared-care) · [zkteco care](https://appshunter.io/ios/topics/zkteco-care) · [bmh care anywhere](https://appshunter.io/ios/topics/bmh-care-anywhere) · [atura care](https://appshunter.io/ios/topics/atura-care) · [vocera care experience](https://appshunter.io/ios/topics/vocera-care-experience) · [envision cloud check in](https://appshunter.io/ios/topics/envision-cloud-check-in) · [palmetto care connections](https://appshunter.io/ios/topics/palmetto-care-connections) · [virtual surgery school](https://appshunter.io/ios/topics/virtual-surgery-school) · [teladoc health virtual care](https://appshunter.io/ios/topics/teladoc-health-virtual-care) · [myoncare](https://appshunter.io/ios/topics/myoncare) · [patient cloud epro](https://appshunter.io/ios/topics/patient-cloud-epro) · [medinaction](https://appshunter.io/ios/topics/medinaction) · [hap telehealth](https://appshunter.io/ios/topics/hap-telehealth) · [ccop care app](https://appshunter.io/ios/topics/ccop-care-app) · [ensora](https://appshunter.io/ios/topics/ensora) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*