# Extra Space Storage — Life Storage & Storage Express > Mobile app for managing Extra Space Storage units, payments, and facility access. (iPhone/iPad app by Extra Space Management, INC.) - Source: https://appshunter.io/ios/app/extra-space-storage/id1488957920 (this page in markdown: same URL + `.md`) - Developer: [Extra Space Management, INC](https://appshunter.io/developer/598025372) - Category: Utilities - Price: Free - Rating: 4.48/5 from 22,041 App Store ratings · 929 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 50 MB - Languages: English - Released: 2021-01-11 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/extra-space-storage/id1488957920/reviews.md ## What is Extra Space Storage? The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers! ## Key features - Facility information access - Gate code storage - Payment management - Digital gate access (participating facilities) - Account information updates - Share unit access (participating facilities) ## Chart rankings - #68 in Top Free · Utilities (US App Store) ## What do users think of Extra Space Storage? Overall sentiment: neutral **Pros** - 🚀 Easy access and convenience - 👍 Friendly and helpful staff - 🔒 Secure and clean facility - 💡 Useful digital access features **Cons** - 🐛 Glitchy and unreliable app - 💰 Frequent and steep price increases - 🔑 Issues with digital access/Bluetooth locks - ⏱️ Frustrating login/logout experience **Commonly reported bugs** - App crashes or fails to load - Digital access not working as expected - Inconsistent user experience across updates **Most requested features** - Ability to manage account details through app - Improved digital access reliability and consistency - Notification for upcoming price changes ## Recent user reviews (10 of 929) All indexed reviews: https://appshunter.io/ios/app/extra-space-storage/id1488957920/reviews.md ### 5/5 — Exceptional Customer Service! *2026-08-25, version 9.10.1* I have been storing my items at Extra Space Storage for 20+ years. Property is spotless, on-site managers exceptional! I have NEVER had a bad experience! A special shout out to the Palm Bay location I am presently renting a space from. The office staff is top notch! ### 5/5 — JP *2026-08-25, version 9.10.1* I’m very happy with the service I received staff is always there to assist and help with any questions or concerns 👍🏾😊 ### 5/5 — Storage *2026-08-25, version 9.10.1* Straight forward. ### 5/5 — Great experience *2026-08-24, version 9.10.1* Great Staff, place is clean and well Managed. ### 1/5 — A LOT OF ISSUES AT LOGIN *2026-08-24, version 9.10.1* At least on iOS, it’s been like two months that it just doesn’t let you log in and it makes you log out and try again, but it never goes true. I have to uninstall and install everytime ### 5/5 — Amazing Service *2026-08-24, version 9.10.1* Victoria was extremely patient with all my questions and helped explain every aspect of the operation. Thanks again!! ### 5/5 — Great new facility in Boynton Beach! *2026-08-22, version 9.10.1* Just signed up for a new storage space. Great rate for space, reasonable insurance rates, great manager (Danielle!) - very thorough, friendly, up front, accommodating. Highly recommend checking this facility out! ### 5/5 — Gladys is Very happy *2026-08-22, version 9.10.1* Love the management and everyone that works there they are always nice and helpful very friendly. ### 5/5 — Love storage *2026-08-21, version 9.10.1* Love the friendly atmosphere and genuinely happy and get you serviced. ### 5/5 — AMAZING *2026-08-21, version 9.10.1* Nyah and David are the BEST!!’ .. honestly they have been and Still are so pleasant sweet professional and helpful and definitely have a lot of patience.. They go above and beyond for their customers.. I will never leave .. ## Frequently asked questions about Extra Space Storage ### What does the Extra Space Storage app do? The app provides Extra Space Storage customers with quick access to facility information like address, hours, and contact details. It also allows you to manage your account, make payments, update information, and access your storage unit and facility gate at participating locations. ### How can I access my storage unit with the app? At participating facilities, the app uses Bluetooth technology to allow you to open your storage unit and facility gate with the push of a button directly from your phone. You can also easily share access with others without needing to provide physical keys or codes. ### Is the Extra Space Storage app free to use? Yes, the app is free to download and use for all Extra Space Storage customers. There are no in-app purchases or ads mentioned in the app's description. ### What information can I manage through the 'My Account' feature? Through 'My Account' in the app, you can manage your payments by making single payments or setting up the Easy Pay option. You can also update your personal account information and view real-time tracking of access activity for your unit at participating facilities. ### What if my facility doesn't offer Digital Access? If your facility does not offer Digital Access, you can still use the app to access facility information, manage your account, and store your gate code for easy reference. You can check your facility's participation in Digital Access on the Extra Space Storage website or by contacting your store manager. ## Version history (last 5 releases) ### 9.10.1 — 2026-07-15 Bug Fixes ### 9.10.0 — 2026-07-08 Released the native account management feature ### 9.9.2 — 2026-04-27 Enhanced Bluetooth functionality ### 9.9.1 — 2026-03-23 Minor bug fixes ### 9.9.0 — 2026-03-11 Released 'Schedule Move-out' feature, allowing clients to inform their rental facilities of both intent to move out and completion of move out responsibilities -- useful for coordinating assistance or managing a contactless experience ## Apps similar to Extra Space Storage | App | Rating | Price | Category | | --- | --- | --- | --- | | [Atlantic City Electric](https://appshunter.io/ios/app/atlantic-city-electric/id489963640) | 4.5 (7,730) | Free | Utilities | | [FPL](https://appshunter.io/ios/app/fpl/id1237328534) | 4.5 (23,087) | Free | Utilities | | [SmartStop Self Storage](https://appshunter.io/ios/app/smartstop-self-storage/id6739363953) | 2.9 (20) | Free | Utilities | | [Parcel Pending Mobile](https://appshunter.io/ios/app/parcel-pending-mobile/id1352095998) | 4.8 (50,073) | Free | Utilities | | [Cobb EMC](https://appshunter.io/ios/app/cobb-emc/id1186904816) | 3.1 (64) | Free | Utilities | | [Wisconsin Public Service (WPS)](https://appshunter.io/ios/app/wisconsin-public-service-wps/id1455393751) | 4.8 (18,501) | Free | Utilities | ## More apps by Extra Space Management, INC - [Extra Space Storage Events](https://appshunter.io/ios/app/extra-space-storage-events/id1664769752) - [Extra Access by ExtraSpace](https://appshunter.io/ios/app/extra-access-by-extraspace/id6739357133) All apps by Extra Space Management, INC: https://appshunter.io/developer/598025372 ## Related topics [storage space](https://appshunter.io/ios/topics/storage-space) · [more storage space](https://appshunter.io/ios/topics/more-storage-space) · [extra space storage](https://appshunter.io/ios/topics/extra-space-storage) · [extra storage](https://appshunter.io/ios/topics/extra-storage) · [extra space express](https://appshunter.io/ios/topics/extra-space-express) · [extra space mobile](https://appshunter.io/ios/topics/extra-space-mobile) · [extra space storage unit management app](https://appshunter.io/ios/topics/extra-space-storage-unit-management-app) · [extra space app](https://appshunter.io/ios/topics/extra-space-app) · [extraspace](https://appshunter.io/ios/topics/extraspace) · [storage unit](https://appshunter.io/ios/topics/storage-unit) · [storage manager stock](https://appshunter.io/ios/topics/storage-manager-stock) · [public storage](https://appshunter.io/ios/topics/public-storage) · [storage smart entry](https://appshunter.io/ios/topics/storage-smart-entry) · [storage smart](https://appshunter.io/ios/topics/storage-smart) · [coomecipar](https://appshunter.io/ios/topics/coomecipar) · [idus storage](https://appshunter.io/ios/topics/idus-storage) · [extra space storage events](https://appshunter.io/ios/topics/extra-space-storage-events) · [lebox storage](https://appshunter.io/ios/topics/lebox-storage) · [huffman storage](https://appshunter.io/ios/topics/huffman-storage) · [extra manager](https://appshunter.io/ios/topics/extra-manager) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*