# eXtra اكسترا — تصفح وتسوق العروض بكل سهولة

> Online electronics retailer for Saudi Arabia, Bahrain, and Oman with installation and support. (iPhone/iPad app by eXtra Stores.)

- Source: https://appshunter.io/ios/app/extra/id584430757 (this page in markdown: same URL + `.md`)
- Developer: [eXtra Stores](https://appshunter.io/developer/584430760)
- Category: Shopping, Reference
- Price: Free
- Rating: 3.30/5 from 1,125 App Store ratings · 192 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.1 · 157 MB
- Languages: American English
- Released: 2013-02-24
- Data updated: 2026-09-09
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/extra/id584430757/reviews.md

## What is eXtra اكسترا?

The eXtra app is your best companion for shopping electronics in Saudi Arabia, Bahrain, and Oman. Discover, buy, and protect your new tech. We’re with you at every step of your shopping journey, with extensive product details, extended protective warranties, order tracking, free delivery, and appliance installation.

Extensive product range

We offer products by all the leading brands in tech, ranging from TVs and mobile phones to personal care and IT.

 

Protect your products

With ExtraSafeguard, keep your products protected for longer from anything that might go wrong.

Schedule installation days

Get our installation professionals to set up all your products at a date & time of your choice.

 

Get inspired with us

The eXtra app is home for shopping tips & tricks! Browse our blog and find inspiration for all things tech, home, and lifestyle.

 

Be the first to get the latest

Preorder the newest tech in the market and be among the earliest to get it as soon as it drops.

 

Research before buying

Compare products and check extensive product details so you’re always sure the purchase you’re making is the right one for you.

 

Know what people are saying

Search any product on the app and check out product reviews made by experts and customers.

 

Help & support 24/7

Our customer support professionals are available around the clock for all your shopping inquiries.

 

Stay alerted

Get notifications as soon as our offers and Mega Sale go live!

## Key features

- Extensive product range
- Extended protective warranties
- Appliance installation scheduling
- Shopping tips and inspiration
- Preorder new tech
- Product comparison and reviews
- 24/7 customer support

## What do users think of eXtra اكسترا?

Overall sentiment: negative

**Pros**

- ⭐ Excellent service and treatment
- 💰 Reasonable prices and good discounts

**Cons**

- 🚫 Poor after-sales service
- 🕰️ Slow and laggy app performance
- 🤖 Buggy and crash-prone app
- 🔄 Frequent mandatory updates
- 💳 Unfair return/refund policies
- 🗣️ Unhelpful and unresponsive customer support

**Commonly reported bugs**

- Login issues and account management problems
- Compatibility problems on newer devices
- Frequent app crashes and freezes

**Most requested features**

- Improve search functionality
- Add order tracking and after-sales support
- Enhance app stability and performance
- Streamline return and refund process

## Recent user reviews (10 of 192)

All indexed reviews: https://appshunter.io/ios/app/extra/id584430757/reviews.md

### 1/5 — As usual terrible digital product

*2026-08-02, version 11.2.20*

Horribly buggy. I only use extra nobody else online has the same product

### 1/5 — كثرة التحديثات

*2026-07-30, version 11.2.20*

التحديثات ممله

### 2/5 — Jood gold

*2026-04-28, version 11.2.15*

After I logged in tried to purchase an item, my membership for jood gold didn’t show so I contacted the service center and I did all the things they asked and still didn’t help.now I deleted the app and installed it back and hopefully it will work. Guys you have to improve the app and suppose to show my membership for jood gold or silver as I log in and if the item it is not entitled then you should block jood from that particular item.

### 5/5 — Great service

*2026-03-29, version 11.2.12*

I ordered the Lenovo loq 15 and it got delivered in just one day the laptop is amazing 
5/5 in all aspects 
Thank you extra

### 1/5 — Order not delivered and no support from Extra

*2026-03-05, version 11.2.10*

Order not delivered and no support from Extra

### 1/5 — Worst experience order onlie

*2026-02-10, version 11.2.9*

I order online and i pay cash..after that I suddenly receive email that my order was delivered but leterally never receive order because i put wrong contact number..im trying to fix the issue but nothings happen because the costumer service has no representative to assist..very bad experience

### 1/5 — Not buy anything again from extra very disappointed

*2026-02-10, version 11.2.9*

Very disappointed…whenever we purchase anything they offer new offers!! With extra charges n when we try to avail it they said it’s not included!!recently I bought Dyson airwrap with extra z waranty for that they took extra amount..after 1week the plug got some issue we claimed n they said it’s not in warranty you hav to paid extra amount…very much disappointed from the staff n services also…not buy anything from there in a life☹️☹️🥹

### 1/5 — Worst customer service

*2026-01-18, version 11.2.7*

Big company that cannot train their staff with customer service. Its so annoying and stressful talking to their staff and customer service because they dont even know how to handle queries and inquiries. Waste of time talking to them. Surprisingly even on physical store their staff are rude.

### 1/5 — Poor delivery service for online order

*2025-12-11, version 11.2.3*

Please don’t opt for delivery services of extra. They charge 25SAR per delivery and delivery is done at late hours / outside working hours at office locations and tracking is really not possible! Very bad experience and they did not deliver as per the committee date! Charging 25 SAR for this kind of poor service is not acceptable.  I will never use extra delivery services again!

### 1/5 — تجربة تحت الصفر

*2025-12-04, version 11.2.3*

شركة سيئه جدا لا انصح بالتعامل معهم ، خدمة بعد الشراء زباله.

## Frequently asked questions about eXtra اكسترا

### What does the eXtra app offer?

The eXtra app allows users to browse and shop for a wide range of electronics from leading brands. It provides detailed product information, extended warranties, appliance installation scheduling, and access to shopping tips and tricks. Users can also preorder the latest tech and compare products before buying.

### What are the key features of the eXtra app?

Key features include an extensive product range covering TVs, mobile phones, IT, and personal care. The app offers ExtraSafeguard for product protection, scheduled installation days for appliances, inspiration from a blog, preorder options for new tech, product comparison and reviews, and 24/7 customer support.

### Is the eXtra app free to use?

Yes, the eXtra app is free to download and use. While the app itself is free, it facilitates the purchase of products, and there are in-app purchases available for the electronics and related services offered.

### What regions does the eXtra app serve?

The eXtra app is designed for shoppers in Saudi Arabia, Bahrain, and Oman. It aims to be a convenient companion for discovering, buying, and protecting new tech within these regions.

### How does the app help with product purchases?

The app helps users make informed purchase decisions by providing extensive product details, allowing for product comparisons, and displaying reviews from both experts and customers. It also offers extended protective warranties and professional appliance installation services to ensure a satisfactory post-purchase experience.

## Version history (last 5 releases)

### 11.2.24 — 2026-09-02

Bug Fixes & Improvements
We’ve made performance improvements and fixed some issues for a better app experience.

### 11.2.23 — 2026-08-31

The new Choice Box is here! Compare sellers, prices, delivery, and warranty. Easily compare between Open Box, and Refurbished products and pick the one for you.

### 11.2.22 — 2026-08-24

Meet the all-new jood, a whole new journey! 
With the all-new Jood Smart you can enjoy exciting benefits and manage your account with the jood wallet

Happy Shopping!

### 11.2.21 — 2026-08-10

Bug Fixes & Improvements
We’ve made performance improvements and fixed some issues for a better app experience.

### 11.2.20 — 2026-07-27

Bug Fixes & Improvements
We’ve made performance improvements and fixed some issues for a better app experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*