# Extra.ge — user reviews > 47 indexed App Store user reviews of Extra.ge by Digital Area JSC, rated 3.30/5 from 135 ratings. - Source: https://appshunter.io/ios/app/extrage/id1531072354/reviews - App overview in markdown: https://appshunter.io/ios/app/extrage/id1531072354.md - Rating breakdown: 5★ 74 · 4★ 3 · 3★ 2 · 2★ 5 · 1★ 51 ## What do users think of Extra.ge? Overall sentiment: negative **Pros** - 👍 User-friendly interface - 👍 Easy to navigate - 👍 Comfortable app to use - 👍 Great app - 👍 Excellent app - 👍 Perfect service - 👍 Running well **Cons** - 😞 No English language support - 😞 Terrible customer service - 😞 Unreliable delivery - 😞 Delayed delivery - 😞 Poor support system - 😞 App crashes - 😞 Login issues - 😞 Keyboard validation issues - 😞 App constantly logs out - 😞 No integration with BoG app - 😞 No Solo boutique integration - 😞 Shipping cost calculation issues - 😞 Low quality app - 😞 Awful service - 😞 Scam company - 😞 Problems with delivery - 😞 Irresponsible company - 😞 App only in Georgian - 😞 Incorrect translation information - 😞 Very low-level online store - 😞 Support system is a nightmare - 😞 Delivery is late - 😞 Don't respond to messages - 😞 Don't care about issues - 😞 Almost never deliver package - 😞 Support is trash - 😞 Repeatedly saying they noted point - 😞 Don't match delivery deadlines - 😞 Broken item received - 😞 Took weeks to respond - 😞 Refused to replace item - 😞 Asked to disassemble item - 😞 Documentation was wrong - 😞 Customer support canceled chat - 😞 Ignoring customer - 😞 Company doesn't deliver on time - 😞 Don't know when they will deliver - 😞 Selling non-regional goods - 😞 Big problems with delivery - 😞 Order number cannot be copied - 😞 No hotline available - 😞 Poor messaging support - 😞 Keyboard for login missing symbols - 😞 Delivery dates are late - 😞 Don't tell the truth on the phone - 😞 Misleading customers - 😞 Product is several weeks late - 😞 Terrible service - 😞 Fake promises - 😞 App closes on its own when sorting - 😞 Order history shows only initial price - 😞 App constantly asks for re-authentication - 😞 Share button not working **Commonly reported bugs** - App crashes when sorting - Keyboard for login is missing symbols - App constantly logs out and asks for re-authentication - Share button not working - Order number cannot be copied - Login screen freezes - App closes on its own when sorting **Most requested features** - Add English language - Add Dark theme support - Add Apple Pay - Ability to pay with international AmEx cards - Add integration with BoG app - Add Solo boutique integration - Fix keyboard validation issues - Fix app closing on its own - Show discounted price in order history - Return old icon ## Newest reviews (16 of 47) ### 4/5 — Languages support *2025-04-15, version 2.9.2* It’s a good service but why there’s no english at least? I don’t speak Kartuli, english (simple google translate) would help a lot. I have to use web version all the time… ### 1/5 — The worst support system *2025-03-08* How can this app claim to be the biggest in e-commerce when its support system is a complete nightmare? You have to wait for hours, even on working days, as if hoping for divine intervention before getting a response. Just go copy Veli properly—you’re trying, but failing miserably. ### 1/5 — Where is English language? *2024-12-24* Guys, you have a great app, but still no English interface in it. It’s really hard to use ### 1/5 — Dissapointment *2024-12-23* I bought 2 dressers and one of them was broken. It took them 3 weeks to respond and refused to give me a new one cuz they did not have any left and I had an option to give both back cuz I ddi not want to have different type of dressers in my bedroom. They asked me to dissasamble the dressess which took me 3 days to assemble cuz the documentsrion was wrong. Finnaly TERRIBBLE experience. Also Custoemer Support canceled the chat when I was in the middle of my sentence and now they are ignoring me. Stay away from the APP!! ### 1/5 — ლობიოს უნდა ყიდდეთ *2024-12-18* Company which do not deliver package on time, and do not know when they will do. Scam ### 1/5 — Low quality app *2024-11-20, version 2.8.2* 1. Where’s English?? 2. It’s 2024, where’s Dark theme support?? Fix ^^^ for better ratings. It’s not that hard. ### 1/5 — Worst experience ever *2024-10-22* selling non-regional goods and big problems with delivery. Overall, very irresponsibility. ### 2/5 — Poor UI/UX *2024-10-21, version 2.7.8* შეკვეთის ნომრის კოპირება არ შეუძლია აპლიკაციას. ### 1/5 — Scam *2024-09-27, version 2.7.7* Scam company, they charge money and don’t deliver ### 1/5 — . *2024-09-24* Terrible customer service 🤡 ### 1/5 — One Star because zero isn’t an option *2024-09-20, version 2.7.4* Terrible customer service and unreliable delivery. They're trying to copy Veli.store's features, but this trash service isn't even close. ### 1/5 — უპსუხისმგებლო კომპანია *2024-09-15, version 2.7.4* უპსუხისმგებლო კომპანია ### 1/5 — Absolute trash *2024-09-12* This app is awful, with terrible customer support. They don’t respond to messages, and the delivery is completely unreliable. Even when you choose a specific date, the delivery doesn’t match it. Absolutely terrible service. They don’t even respond on their Instagram. ### 1/5 — No hotline, poor massaging support! *2024-09-11* No hotline is available! Their massaging support is poor! ### 2/5 — login problem *2024-08-31, version 2.7.4* The keyboard for the username and password fields has some validation issues. It doesn’t show the full keyboard, so I couldn’t type my username and password because some symbols were missing. I had to copy and paste them in order to log in. ### 2/5 — 👎 *2024-07-24, version 2.7.2* აპლიკაციას არაუშავს, მაგრამ მიწოდების ვადები 👎 ყველაფერი აგვიანებს 1 კვირით მაიმც… რო რეკავ არც გეუბნებიან სიმართლეს, კიდე გაგოიმებენ. არ ჯობია რეალური პერიოდი დაწეროთ? და შეფასება არ გაიფუჭოთ ? ## Most critical reviews (10 lowest-rated) ### 1/5 — Non-Georgians stay away *2026-08-17* This has got to be the worst experience in purchasing something in Georgia as a foreigner and I have had bad experiences. This app is only in Georgian which should have told me to stay away. Their customer service agent hangs up if you speak in English as well. They sell items on the website that are no longer available. Then you cannot reach them for your refund. It is a very bad company to deal with. Stay away!! I am deleting this app. ### 1/5 — Incorrect translation information *2026-02-28* AppStore says there is English and Georgian languages in the app. But there is no EN localization in reality. ### 1/5 — განაგლდნენ *2026-02-26, version 3.0.10* ერთ ნივთზე ტრანსპორტირება ითვლება შეკვეთასი რაოდენობის მიხედვით. საღოლ. როგორც კი უფასო მიტანა გააუქმეს, იმის მერე საერთოდ არ მისარგებლია. ### 1/5 — No English language support *2025-10-22* App available only in Georgian ### 1/5 — No english language *2025-09-05* Doesn’t have ENG version - and that’s a critical issue as competitors (VELI, TNET) have it. Also no-integration with BoG app, no Solo boutique - adding those would be a nice touch. Please also add Apple Pay and ability to pay with international AmEx cards. ### 1/5 — კანტორა! *2025-07-21, version 2.9.6* ძალიან დაბალი დონის ინტერნეტ მაღაზია ### 1/5 — The worst app *2025-04-15* The worst support system. They don't even respond to your messages. The delivery is late and they don't even care. DO NOT BUY ANYTHING ON THIS APP ### 1/5 — The worst support system *2025-04-01* How can this app claim to be the biggest in e-commerce when its support system is a complete nightmare? You have to wait for hours, even on working days, as if hoping for divine intervention before getting a response. Just go copy Veli properly—you’re trying, but failing miserably. ### 1/5 — Worst online shopping experience *2025-03-29* They almost never deliver a package or answer your question on time. Worst service I have ever used ### 1/5 — Awful Service *2025-03-10* Awful experience, support is a trash, they are just repeatedly saying they noted my point and nothing else. They don’t match in delivery deadlines ## Most praised reviews (10 highest-rated) ### 5/5 — best for shopping in georgia *2024-11-18* very comgortable app to use, have never experienced any crushes or something bad! can recommend ### 5/5 — user friendly *2024-11-15* Easy to navigate, user friendly ### 5/5 — +5 *2024-10-10* Best app easy to use best customer service♥️♥️♥️♥️ ### 5/5 — Title *2024-09-24* Very user friendly and easy to use ### 5/5 — Please return old icon *2024-06-11* ძველი ჯობდა ### 5/5 — Great App *2023-02-01, version 2.4.2* ყველაზე კარგი ქართული აპია ონლაინ შოპინგისთვის ### 5/5 — საგრძნობი გაუმჯობესება *2022-03-10, version 2.2* 2 წლის წინ გადმოვწერე აპლიკაცია დაახლოებით და ცოტა ხნის წინ გავიგე რო განუახლებიათ და რო გავხსენი ძალიან სასიამოვნოდ გაკვირვებული დავრჩი ❤️ ### 5/5 — Great App *2021-12-22* Easy to use, user friendly ### 5/5 — perfect *2021-12-10* wide range of products,perfect service💘 ### 5/5 — Great app *2020-11-09* Excellent app with the widest product range i've seen --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*