# ExtraMile Extras — user reviews > 31 indexed App Store user reviews of ExtraMile Extras by Chevron U.S.A. Inc., rated 3.08/5 from 50 ratings. - Source: https://appshunter.io/ios/app/extramile-extras/id1131357597/reviews - App overview in markdown: https://appshunter.io/ios/app/extramile-extras/id1131357597.md - Rating breakdown: 5★ 23 · 4★ 3 · 3★ 0 · 2★ 3 · 1★ 21 ## Newest reviews (11 of 31) ### 2/5 — Help *2022-10-26, version 22.3.2* Can't log in can't change password ### 1/5 — Doesn’t load; terrible scam *2022-05-06* I loathe cards, apps and schemes that stores run where they clearly jack up the prices to push people into joining their rewards program to track them and push products. I did try to download this app because this is a place in my neighborhood I visit regularly and the staff felt bad when the price for a common item doubled but they couldn’t discount it without the app because of the current promotion. So I tried! And it loaded, I started an account and now the app fails to load (and yes, I’ve closed it out; restarted my phone; deleted it and downloaded it again- it still fails to open when launched). So I am stuck paying double if I want to continue to visit them. I hate the coercion but if you’re going to set up your system for it, at least make it work. ### 1/5 — Update? *2022-03-22, version 21.9.1* Do you plan on doing an up date? The app always crashes. Have no idea how many points I have. Can’t use my rewards. So what’s the deal? ### 1/5 — Absolute garbage *2022-02-26, version 21.9.1* The sign up process is as painful as walking on legos. Never again ### 1/5 — Signed up in store *2021-12-25, version 21.9.1* Found out you have to wait a couple days before you can even use it? What’s the point? ### 1/5 — Birthday Selection Unchangeable *2021-09-04, version 21.5.1* I am unable to make an account because when I go to register, the “birthday” area auto populates 9/4/2008. It doesn’t let you type or select any other date. Can’t even get past the sign up page. Wow. ### 1/5 — App crashing *2021-07-16, version 21.5.1* Log in with phone number, says no cards associated with phone number. So log in with card number—app crashes and closes. Unusable. ### 1/5 — Bummer *2019-12-17, version 19.12.01* App is not working ### 1/5 — Not working *2017-04-26, version 1.0.101* App not working???? ### 1/5 — Doesn't work *2017-02-10, version 1.0.97* App showed I had reward and in store didn't show reward. ### 1/5 — Check in at station doesn't save shields in app *2016-12-07* The app seems fine but the entire system seems flawed. You must check in on a tablet at the station but if you have a reward and choose to "Save it for later" then you don't receive a shield for your purchase. Chevron should just add a barcode to the app that the cashier scans to record the purchase instead of this check in process that rarely works. The last 8 purchases I've made at chevron have not awarded any shields. Either go back to the cards or fix the system. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t update! *2024-11-20* If you update, you lose your extras and progress on your club punch cards. The soda and coffee clubs are still there, but you start over with the new app. I wish I hadn’t updated. ### 1/5 — Scam *2024-09-01* This app is a scam. Anything time you make a purchase it only shows up a handful of times to actually work towards earning rewards. Once I was able to earn enough for a free drink the category just completely disappeared from the app instead of allowing me to use it. I buy an energy drink everyday and somehow in two months haven’t purchased the five required for a free one once. Super disappointing and annoying. ### 1/5 — Disappointed *2024-05-25* app wont even open ### 1/5 — Rewards or Deals *2023-08-27* Every time I go and try to use the rewards it doesn’t work I try to buy a two liter get one for a dollar I show the person working in the front and tells me it doesn’t work that I need a barcode it’s your guys app how does it not work I’m showing him exactly what it says and still won’t give me the deal useless app don’t waste ur time ### 1/5 — Doesn’t work *2023-07-30* App won’t open ### 1/5 — This App Doesn’t Work *2023-06-04* I buy coffee at Chevron every day and the buy five get one free doesn’t even work… basic, simple stuff… get it right. ### 1/5 — Scam *2023-03-01, version 22.12.1* They must be stealing data from me because the app is 100% useless. Points are a scam and the deals are not any better then just walking in. ### 1/5 — Laughable App *2022-12-02* My rewards have suddenly seemed to disappear and not only that, but what are the rewards? They are absolutely terrible. Nothing worth incentivizing this horrible performing app. Not even worth a star as it doesn't function. ### 1/5 — worthless *2022-09-10* So if disappeared points and lots of frustration is for you you will love this app. The clerk will forever keep asking you if you have the membership number, every time. So for god sake never let her know how frustrating it is to deal with a poorly managed corporation. ### 1/5 — Apparently this app is pointless because of bad employees *2022-07-07* Saw a sign offering a discount on a product. It was up in multiple places around the extra mile in Grover Beach Ca. So I signed up on the app. The cashier said the ad was old and had expired. I said oh ok the sign advertising the deal should probably be taken the sign down. He said yeah they should. This is not isolated to this store bad customer service is a common practice because employers don’t hold employees accountable. I hope someone in Extra Mile management reads this so maybe it will get better ## Most praised reviews (10 highest-rated) ### 5/5 — Greatest thing ever happened *2024-04-01* I don’t do reviews let alone write one. But i felt the need to come and give this app 5 stars ### 5/5 — Exactly what you want in a rewards app *2024-03-25* •The value is worth the download •Easy to sign up •Exclusive deals & a rewards system •Intuitive user interface ### 5/5 — Great promotions! *2024-01-15* ExtraMile Rewards is pretty awesome, especially if you’re into energy drinks, water, or coffee. They’ve got some really good deals, but the best part? You can keep track of what you buy, and when you hit your ninth or tenth drink, bam, it’s on the house. It’s a sweet deal for anyone who grabs a drink regularly. Definitely worth checking out if you’re always picking up a beverage on the go. ### 5/5 — Major Upgrade *2023-01-26* The company really did a great job with there new layout and upgrade. Plus the deals are 👍🏾 ### 5/5 — New and improved *2022-06-27* This app just keeps getting better and better! ### 5/5 — New upgrades are great! *2021-05-11* All new revised app. I always find something to benefit from that’s linked with whatever I buy. Great new app ### 5/5 — Super easy and free stuff *2021-05-11* Much better than the last loyalty program ### 5/5 — Easy to earn my free coffee *2020-11-03* App is easy to use and quick to earn free items ### 3/5 — Funky system *2016-07-20, version 1.0.74* It takes hours to have the EM shield to show up in the phone. Waste of time app. ### 2/5 — App takes my shields *2024-11-16* This app is ok for deals, but today i went i to the store knowing i have 4 shields so i wanted to take advantage of an extra shield so I made the purchase and was hoping to get my free extra but Little did. I know that when I made the purchase it took two shields off instead of gaving me a shield. When I called customer service they said that my shields expired at the same moment when I made the purchase and it took apparently four shields. The rep couldn’t really explain it and I didn’t wanna stay on the phone that long and I gave up but definitely not using this app anymore. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*