# ExtraMile® — user reviews > 38 indexed App Store user reviews of ExtraMile® by Chevron U.S.A. Inc., rated 4.90/5 from 2,621 ratings. - Source: https://appshunter.io/ios/app/extramile/id6692634397/reviews - App overview in markdown: https://appshunter.io/ios/app/extramile/id6692634397.md - Rating breakdown: 5★ 2,449 · 4★ 97 · 3★ 26 · 2★ 15 · 1★ 34 ## What do users think of ExtraMile®? Overall sentiment: negative **Pros** - 🤞🏾 Helping the community - 💪🏾 Chevron for the win - 👍 Easy to use and useful - 🎉 Convenient and fun **Cons** - 🤔 Loyalty discount issues - 🤯 Confusing new app - 🤬 Doesn't work - 🤷‍♀️ Worse than old app - 🤦‍♂️ No more barcode in app - 🙅‍♂️ Doesn't allow Google Voice numbers - 😕 Club card punches missing - 🤯 Number verification error - 😔 No more drink rewards and extras **Commonly reported bugs** - Loyalty discount not always working - Club card punches feature not working - Number verification failing - Address verification failing **Most requested features** - Bring back old app features - Fix number verification issue - Restore drink rewards and extras ## Newest reviews (10 of 38) ### 2/5 — Feels like a scam *2026-05-31, version 5.5.1* They get you to sign up and offer a “discount on first 3 fill ups” but then you can never redeem the discounts. I’ve tried so many times without any luck. ### 2/5 — WHERES THE BARCODE?!?!?! *2026-03-30, version 5.4.2* The old app had a barcode just for your rewards number. This new app you guys added the barcode for paying and using your reward number but not just the reward number so you could pay outside of the app. Please add that cause I'm getting tired of punching my phone number in every time. Also on the large soda cups the lids have never fit tight. If you're not paying attention you get a dribble cup and I really don't need a prank cup with my soda. ### 3/5 — No rewards *2025-11-18, version 5.4* No reward in this station bad experience everything is spend ### 5/5 — Great app *2025-07-17, version 5.3* Great features. I didn’t have to enter my car number or entered in pump was able to do everything through the app. ### 5/5 — Thank you *2025-07-02, version 5.2.1* Excellent completely agree with everything ### 5/5 — i love you guys thanks for helping the community 🤞🏾 *2025-03-07, version 5.1.2* great app! only download this app if you like saving money lol …. this is the number 1 app for saving money on gas and anything you’ll need while your on the road ! also …. Chevron for the win 💪🏾🏆 ### 5/5 — Employee *2025-03-06, version 5.1.2* Easy to use and useful. Keep up the good work. Thanks. ### 5/5 — Convenient and Fun *2025-02-12, version 5.1.1* I love getting to the pump, pulling out my phone instead of my credit card and filling my tank. The fun is in the discounts on gas or special rewards inside the store’ ### 1/5 — Doesn’t work *2024-12-03* I try to put in my phone number and I have an account but it doesn’t even work. It doesn’t let me log in OR sign up. This new app don’t even work and my phone number when I enter it doesn’t even work you know how embarrassing that it I’m tryna get a drink and I can’t even get one cause it don’t work. **Developer response:** We value our customers and always strive to deliver a great app experience. If we can be of assistance, you can reach our team at 855.285.9595, option 3. Thanks for sharing your feedback. - Michele ### 1/5 — need work *2024-12-03, version 5.0.1* it worse i can nit find my sheild and extra rewards at all use to be good but new app is 👎🏽👎🏽👎🏽👎🏽👎🏽 ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam - did not receive $1 for 5 fill ups *2026-08-23, version 6.0* Do not trust this app. It shows you get 5 fill ups at a discount of $1 per gallon. My app is showing me I have until October 18 to fulfill this deal but I have two fill ups left and now it’s not showing the $1 off during my transactions and when I contacted customer service it said it recently changed it to only 50 cents off yet I am still seeing advertisements in-stores it’s supposed to be $1 ### 1/5 — Expensive *2026-08-19, version 6.0* Very expensive no coupon and no discount as member Costco more better than chevron ### 1/5 — Password *2026-08-15, version 6.0* I have downloaded the Extra Mile app and twice tried to get $1.00 off per gallon and twice gas pump has asked for password or pass code. I don’t have one and don’t know a telephone number to call for help? ### 1/5 — unsupported device *2026-05-11, version 5.5.1* App says iPhone 15 Pro Max is unsupported, and refuses to run. Talked to support multiple times and they blame ME, claiming I must be using a jailbroken device. My iPhone is NOT jailbroken, and never has been jailbroken. I told them this and they stopped replying. ### 1/5 — Just plain doesn’t work *2026-02-21, version 5.4.2* “Unsupported phone number” error when I attempt to create an account using my US cell phone number. ### 1/5 — Can never get app to load *2026-01-04, version 5.4* This app is the worst! It keeps saying that my device is not compatible and refuses to load so unable to use. Absolutely ridiculous ### 1/5 — App does not register hot food items or coffee when I purchase them *2025-09-18, version 5.3* I’ve been buying food here and coffee and it never gets marked down and I never get my free food or coffee once I hit the limit ### 1/5 — Garbage *2025-05-21* This app is terrible It doesn’t even register when you buy food or coffee or anything and it just randomly gives you things for free. **Developer response:** Thanks for reaching out to us. Our team can review your account profile and see what happened with your purchase history. Please contact them at 855-285-9595, option 3 and they can assist with this issue. - Michele ### 1/5 — Cigarette rewards don’t work *2024-12-17, version 5.0.2* I switched over to the new extra mile app and it seems way more confusing. And I don’t always receive my loyalty discount on my 2 packs of cigarettes. Sometimes it works and then times it doesn’t. ### 1/5 — Old app was better *2024-12-09, version 5.0.1* The old app was easier to use. I can’t find my club card punches on the new app. ## Most praised reviews (10 highest-rated) ### 5/5 — Worth it! *2026-08-18, version 6.0* This app has so many deals and makes it easy for touch free payment. I’ve told everyone I know about this app! ### 5/5 — Gas *2026-07-30, version 5.5.2* Awesome thanks ### 5/5 — Wish I’d of done it sooner *2026-07-30, version 5.5.2* This app is so easy I wish I’d of signed up sooner plus I get discounts at the pump for gas. ### 5/5 — Good *2026-07-20, version 5.5.2* Like ### 5/5 — My absolute fav *2026-07-14, version 5.5.2* The bomb! None compares. ### 5/5 — New Member *2026-06-30, version 5.5.2* I truly feel the benefits of this rewards app. They give you REAL rewards. It’s not like you’re spending hundreds of $ to get a free bag of chips. The second you become a member you get a bunch of free deals. I just got 2800 points for putting $45 in my gas tank because i filled up on one of there special forth of july deals. I love this place! ### 5/5 — Good deals *2026-06-04, version 5.5.1* But some stations don’t offer the deals ### 5/5 — Actual rewards! *2025-10-24* I save money on gas, save money on tobacco, and save money on almost everything in the store! They give away free items almost everything month and I also get random free items sometimes. One of the only programs worth joining…and it’s free! **Developer response:** Glad to have you here! We do hope you will enjoy the benefits of our rewards program and find value with every visit. If our team can ever be of assistance, you can reach them at 855.285.9595, option 3 or cccweb@chevron.com. Safe travels! - Michele ### 5/5 — Best rewards app out there! *2025-10-15, version 5.3* This one beats all the rest. You’re always earning points that you can use for things like rewards or gas. I mainly use it for gas and buy my fourth visit…I was already saving $.50 per gallon. ### 5/5 — Yes! *2025-08-05, version 5.3* Live this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*