# EY Mobility Pathway Mobile — Collaborate with EY on the go!

> Mobile portal for managing EY immigration and tax affairs with document upload and location tracking. (iPhone/iPad app by EY Global Services Limited.)

- Source: https://appshunter.io/ios/app/ey-mobility-pathway-mobile/id1442863479 (this page in markdown: same URL + `.md`)
- Developer: [EY Global Services Limited](https://appshunter.io/developer/444092997)
- Category: Business, Finance
- Price: Free
- Rating: 2.20/5 from 89 App Store ratings · 109 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 35 MB
- Languages: American English
- Released: 2019-03-23
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ey-mobility-pathway-mobile/id1442863479/reviews.md

## What is EY Mobility Pathway Mobile?

EY Mobility Pathway Employee portal Mobile App - allows you to collaborate with EY via a smartphone or tablet allowing you to remain compliant with your immigration and tax affairs while on the go. The app also provides access to a number of mobile specific features including biometrics access, location services to capture your workdays information, and the ability to upload documents from your cloud storage or pictures taken from your camera. 

Mobile App benefits:
-	Biometric access to minimize time to login in while supporting privacy
-	Ability to upload documents from cloud storage or your local device storage
-	Upload pictures of documents directly from your device’s camera or photo library
-	Download documents from EY such as tax returns, visa or payroll advice
-	Capture and report your location via GPS services
-	Provide details for tax returns and immigration documents in My Questionnaire from any device

## Key features

- Biometric access
- Document upload from cloud/device
- Camera document capture
- Download EY documents
- GPS location tracking
- In-app questionnaire for tax/immigration

## What do users think of EY Mobility Pathway Mobile?

Overall sentiment: negative

**Pros**

- 💡 Good concept
- 👍 Calendar improving yearly
- 👍 Documents access easier
- 👍 Consent and upload easier

**Cons**

- 🐛 Frequent crashes and freezing
- 🐛 Login issues (Face ID, SSO, password)
- 🐛 Poor performance and slowness
- 🐛 Inconsistent access and reliability
- 🐛 Non-intuitive and complex UI
- 🐛 Location capture not working
- 🐛 Calendar entry issues
- 🐛 App not optimized for mobile
- 🐛 Excessive permission requests
- 🐛 Data loss on uninstall
- 🐛 Poor customer support
- 🐛 Outdated design
- 🐛 App not working at all
- 🐛 Tedious and time-consuming

**Commonly reported bugs**

- Application crashes regularly
- Face recognition deactivates randomly
- No pasting possible for password and username
- Automatic location capture does not work
- Keeps freezing and hanging
- Inconsistent access to OneDrive Personal Vault or iCloud Drive
- Cannot login with SSO
- App asks for login/password even with biometric enabled
- Gesichtserkennung funktioniert nicht
- Tägliche Erinnerungen ohne neuen Inhalt
- 4-5 malige Abfrage beim Einloggen
- Kalenderänderungen mit dem Finger sind Glücksspiel
- Spracheinstellung springt zurück auf Englisch
- Login page doesn’t take credentials
- Documents fail to save
- Sends push notifications to record location repeatedly
- Login w/ Face ID not working, password needed every time
- Warning for location service all the time
- Strange Error Codes upon login with Face ID
- Login is a disaster
- Password and Face ID settings not remembered
- Confirming location from alert rarely works
- Face ID does not work reliably
- App logs out every time
- App does not tie in with Apple to use saved passwords
- App hangs up constantly
- Forgets Face ID and language setting
- Button to approve terms and conditions off screen
- Login forgotten, password not recognized
- App logs out every time
- Does not tie in with Apple to use saved passwords
- App hangs up constantly
- Forgets Face ID and language setting
- Button to approve terms and conditions off screen
- Login forgotten, password not recognized
- App crashes permanently
- App stuck at 'synching'
- Calendar clears dates out, jumps out of program
- Save button generally does not work in calendar
- Auto location aspect does not work
- Face ID does not work, need to log in every time
- Location tracking doesn’t work
- App feels like it was developed in the 1990s
- Does not remember password and username
- Does not consistently work with facial recognition
- Never sends an authentication code when requested after uninstall
- Fragt permanent nach dem Standort
- Location tracking became non-functional with latest update
- No link to proceed is clickable on consent page
- App not written for mobile phones, just a browser
- Face ID keeps disappearing
- Application may need to be reinstalled when traveling across timezones
- Login per FaceId not triggered regularly
- No option to use Okta/SSO
- Documents fail to save
- Sends push notifications to record location multiple times a week
- Difficult to use, bad design
- Calendar entries near impossible to make
- Login spins and spins
- Frequently forgets face
- Reminds to log location within an hour of logging location
- Constantly requires logging in, cannot retain credentials
- Face ID option doesn’t stick
- Calendar freezes when setting new location
- Need to manually enter password after fingerprint login
- App shuts down when capturing location for calendar
- Calendar is impossible to update due to accuracy requirements
- Menus don’t work
- Drop down menus unselectable
- App always shuts down when capture location for calendar
- Calendar is more cumbersome than prior version
- Location capture does not seem to work
- App demands all access but does not function
- Previous Global One Tracker APP was easier to use
- Cannot be registered on more than one device
- App crashes when uploading documents directly from iPad
- Automatic detection of location and calendar entry does not work
- Documents marked as read do not prevent further reminders
- App starts up with errors
- App freezes after login
- Input buttons inoperable 50% of the time
- Re-entry requires device reboot
- Long time lag before authentication codes are sent
- Buttons react poorly or not at all
- EY GlobalOne Tracer App (Calendar App) not working since 11.12.2020
- Location capture does not work
- App crashes when uploading documents

**Most requested features**

- Improve app stability and reliability
- Fix Face ID and biometric login issues
- Optimize app performance and loading speed
- Improve calendar functionality and usability
- Streamline the login process
- Make the app more user-friendly and intuitive
- Address location capture issues
- Reduce permission requests
- Ensure data is saved properly
- Provide better customer support
- Update the app's design
- Improve SSO/Okta integration
- Make the app truly native and not a web portal copy

## Recent user reviews (10 of 109)

All indexed reviews: https://appshunter.io/ios/app/ey-mobility-pathway-mobile/id1442863479/reviews.md

### 1/5 — Worst online tax questionnaire ever

*2026-06-07, version 3.1.2*

I am working with this tool since years, it has been updated several times and never was getting more reliable. I don’t talk about the design of the tax questionnaire. Simply the technical non reliability is a nightmare. 85% of the time you have problems even accessing the tool, be it through browser or app (app reliability though is somewhat better). I cannot imagine how the EY top management can accept such a bad tool, I know from others using the tool they must have tons of complaints. I guess most users would if they were to choose their tax support opt for another company just because online tools work much better.

### 1/5 — Poor performance, instability

*2026-05-24, version 3.1.2*

The application crashes regularly, face recognition deactivates randomly, no pasting possible for password and username

### 1/5 — Bad experience

*2026-05-23, version 3.1.2*

Lot's of bugs. Choppy experience

### 1/5 — Very poor experience

*2026-04-19, version 3.1.2*

Automatic location capture does not work

### 1/5 — Worst user experience ever

*2026-03-30, version 3.1.2*

No reason the app needs background location or network device access but keeps prompting for it. Keeps freezing and hanging all the time. Has no consistent access to OneDrive Personal Vault or iCloud Drive. And many more issues

### 1/5 — Performance

*2026-02-01, version 3.1.2*

Bad on mobile

### 1/5 — Never works

*2026-01-31, version 3.1.2*

Terrible.

### 1/5 — VF

*2026-01-25, version 3.1.2*

Unusable…

### 1/5 — Bad from the start

*2025-12-17, version 3.1.2*

Cannot login with SSO

### 2/5 — Poor integration into iOS

*2025-12-01, version 3.1.2*

Even though biometric login is enabled the app asks for login / password

## Frequently asked questions about EY Mobility Pathway Mobile

### What does the EY Mobility Pathway Mobile app do?

The app allows EY employees to collaborate with EY on their immigration and tax affairs directly from their smartphone or tablet. It helps users stay compliant with their affairs while on the go, offering features for document management and information submission.

### What are the key features of this app?

Key features include secure biometric login, the ability to upload documents from cloud storage or your device's camera, download important EY documents like tax returns and visa advice, and capture your location via GPS services for workday information.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What kind of information can I submit through the app?

You can provide details for your tax returns and immigration documents through the 'My Questionnaire' section within the app. This allows for convenient submission of necessary information from any device.

### How does the app help with immigration and tax affairs?

The app streamlines the process of managing your immigration and tax affairs by providing a mobile platform for communication and document handling with EY. Features like document upload, download, and in-app questionnaires simplify compliance and information sharing.

## Version history (last 5 releases)

### 3.2.1 — 2026-06-15

- Mirror bug fixes.

### 3.1.2 — 2025-10-09

- bug fix

### 3.1.1 — 2025-06-05

- Bug fixs.

### 3.1 — 2025-05-26

- Bug fixs.

### 3.0.1 — 2025-02-05

- Bug fixs.

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## More apps by EY Global Services Limited

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All apps by EY Global Services Limited: https://appshunter.io/developer/444092997

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*