# EyeInCloud — user reviews > 56 indexed App Store user reviews of EyeInCloud by Ameta International Co., Ltd., rated 1.67/5 from 6 ratings. - Source: https://appshunter.io/ios/app/eyeincloud/id1149135178/reviews - App overview in markdown: https://appshunter.io/ios/app/eyeincloud/id1149135178.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 3 ## Newest reviews (11 of 56) ### 2/5 — Needs glitch fixes *2023-01-27, version 1.10.2* Zoom view will not hold, after a few seconds it just kicks you back to the default view ### 2/5 — IOS 16 *2022-12-19, version 1.10.2* This app is not working with the latest version of IOS. Please update this app. ### 2/5 — Latest update *2022-11-21, version 1.10.2* Updated the app two weeks ago. Still can not view the cameras in the horizontal position only portrait position. Please fix. ### 2/5 — Can’t see all the cameras *2022-11-16, version 1.10.2* The view, both landscape and portrait, doesn’t show all 9 of my cameras anymore. Can’t access any features, can’t scroll to see other cameras. Landscape shows the correct aspect ratio, portrait shows squeezed images. Please update! ### 2/5 — HORIZONTAL VIEW NO LONGER WORKS!!!!! *2022-10-26, version IOS app 1.7.7* Hello. As much as i like this app it has been horrendous ever since the iOS 16 update. Can’t view my cameras properly in the horizontal view to see the full area we look at. FIX FIX FIX FIX ASAP PLEASE ### 1/5 — Landscape mode not working. *2022-10-16, version IOS app 1.7.7* Just purchased and installed an Eyeonet system and landscape mode for viewing does not work. Please address. Thank you. ### 2/5 — Please Update for ios16 *2022-10-04, version IOS app 1.7.7* This app needs an update for ios16 asap!! Horizontal view not working. ### 1/5 — Sometimes app not working *2022-07-30, version IOS app 1.7.7* Very slow and it’s not working in awhile then few months later it can be used again ### 2/5 — Fix asap *2022-01-18, version IOS app 1.7.7* App does not connect to cameras on both ipad and iphone 13 pro max ### 2/5 — iOS version 15.2.1 update *2022-01-13, version IOS app 1.7.7* Need to be fix, app failed to connect to device iPhone 13 pro max ### 1/5 — EyeInCloud is outdated! *2021-10-31, version IOS app 1.7.7* Holy MOLY.. please update this app or quit, as we CANNOT recommend this App to anyone at the moment. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2025-12-24, version 1.15.2* Sound does not work when playing back different dates/times. Sound and viewing quality are bad. ### 1/5 — Not working *2025-02-22* Not working anymore. Tried to contact many times. Please fix issue ### 1/5 — Not in range - no viewing camera *2024-03-30, version 1.13.0* App no longer works when not in range with monitors. Never had this issue before until about 2 months ago. ### 1/5 — Not working since iOS update *2023-02-23, version 1.10.2* Not working with the last iOS update. ### 1/5 — Problem *2023-02-19* Since recent update, cannot change number of cameras on page. Cannot access bottom menu. Please fix so we can access options as before. ### 1/5 — Doesn’t work at all *2023-01-22, version 1.10.2* Not worth it. Totally garbage ### 1/5 — IOS 16.1.1 iPad Pro 11 is not sized properly *2022-12-20, version 1.10.2* Was working great but since IOS 16 it’s not sized properly ### 1/5 — App not updated *2022-12-11, version 1.10.2* Complete unusable after latest update. ### 1/5 — Please update *2022-12-07, version 1.10.2* Horizontal view not working. Portrait view does not allow access to controls. ### 1/5 — Full screen/horizontal view fox *2022-10-17, version IOS app 1.7.7* Needs a fix for horizontal and full screen on iOS 16+ ## Most praised reviews (10 highest-rated) ### 5/5 — Horizontal view not working *2022-10-07, version IOS app 1.7.7* I have been using this app for years and I love the stuff you can do with it but since the latest iOS update the horizontal view is not working anymore so please update the app, the last update was a year ago, I think the app needs some maintenance. Thanks guys ### 4/5 — Question *2024-02-01, version 1.13.0* What should I do if I forgot my password for my account and need to connect it to another device ### 4/5 — iOS 17 Update Required *2023-09-22, version 1.12.0* Horizontal view and playback is all messed up with the latest software update. Please update asap. ### 3/5 — Please fix *2025-01-20, version 1.15.2* When re entering the app, even after swiping if off completely, the last camera you were viewing comes on. ### 3/5 — Last update isnt great *2022-12-12, version 1.10.2* I use this app and it does work quite well, but the last update anytime you zoom in on a camera view it just goes fuzzy. The last version didn’t do this, you actually had quite a good view even when zoomed in. It would be nice to be able to arrange the camera layout. ### 3/5 — Update APP for iOS 16 *2022-10-30* Please update APP so we can turn phone on side to see wide shots of camera views. It worked before but not since new iPhone came out!! Do it NOW!! Also, why do we need to add nickname for review. Took me more than 20 times trying to leave you review! ### 3/5 — Too slow. *2020-10-17, version 1.7.4* Need a much quicker fast forward. When I’m skimming through video footage the app maxes out at 3 seconds. I need it to do 10 seconds to become useful. Scanning through 6 hours of video footage when the fastest you can go is 3 second intervals is painful and way too time consuming. ### 2/5 — App problem *2023-09-24, version 1.12.0* Please update app ; it doesn’t work for iPhone 15 ### 2/5 — iPad updates screw things up *2023-05-29, version 1.12.0* I can watch all four cameras on iPhone with zero issues, no matter the update. Unlike iPad where now it’s impossible to watch all four cameras at once. If this is not fixed soon I’ll jump ship and go to the competitor. Not feeling secure at all. So disappointing their people are not on top of it. ### 2/5 — App not working on iPad *2023-03-30* Can’t see bottom of the page anymore It won’t let me view or change anything --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-28.*