# Eyeplus — user reviews > 324 indexed App Store user reviews of Eyeplus by Hangzhou Denghong Technology Co., Ltd., rated 3.00/5 from 224 ratings. - Source: https://appshunter.io/ios/app/eyeplus/id1133066013/reviews - App overview in markdown: https://appshunter.io/ios/app/eyeplus/id1133066013.md - Rating breakdown: 5★ 74 · 4★ 30 · 3★ 26 · 2★ 21 · 1★ 73 ## What do users think of Eyeplus? Overall sentiment: negative **Pros** - 🚀 Excellent image quality - 🔒 Secure cloud storage - 👍 Easy to set up - 👍 Convenient remote access **Cons** - 🐛 Frequent disconnections - 🔋 High battery drain - 💰 Expensive subscription fees - 🔇 Poor audio quality - 🕰️ Slow live stream and playback **Commonly reported bugs** - App crashes on launch - Unable to connect to cameras - Recorded videos not playing back - Notifications not working as expected - Camera settings reset after updates **Most requested features** - Motion sensitivity adjustment - Ability to disable sound alerts - Option to save recordings locally - Faster playback speeds - Support for 5GHz WiFi networks ## Newest reviews (19 of 324) ### 2/5 — Trop de pub *2026-01-20, version 6.39.182.0387* Cette application est devenue pratiquement inutilisable y a trop de pub a l’ouverture. ### 3/5 — Dommage la pub *2024-10-04, version 5.39.133.0318* Un bon système mais pollué par la Pub Le système étant destiné à la sécurité la connections aux caméras est retardée par de la publicité qui au fils du temps sont de plus en plus longue ce qui gêne l’efficacité de la vidéo j,ai calculé pour consulter ses caméras cela mets 32s avant de pouvoir être connecté et cela sans Pouvoir interrompre les pubs comme sur beaucoup de sites ou La Croix apparaît rapidement et permet de passer les pubs la non impossible les croix apparaissent mais sont inactives pendant un moment.on a acheté des caméras qui fonctionnent uniquement avec ce logiciel et donc on a du réglé une participation pour le logiciel je pense ,on n’a pas le choix mais on ne nous, indique pas que l’utilisation sera gênée par des pubs c est pas sérieux pour un système qui se dit de sécurité ### 1/5 — Always crashes *2024-02-14, version 5.39.108.0271* Fix the app. Always crashes when clicking to see the live camera. IPhone 13 max pro latest iOS version ### 1/5 — Dangerous *2024-02-01, version 5.39.108.0271* You wankers. Now as someone is breaking in, you are forcing me to watch two very loud adverts before I can connect to the camera. ### 1/5 — Morons *2023-12-11, version 5.39.101.0259* They decided to put adverts on before you can view your own camera have to watch about 30 second video before can open app. Trash app will be deleting getting new camera. ### 1/5 — Actualizacion *2023-11-26, version 5.39.95.0251* Hay un problema con la nueva actualización, al acceder a la cámara. La aplicación se cierra, ya intenté desinstalar e instalar la aplicación, así como también el borrar la cámara y volver a configurar de nuevo y el problema aún sigue. ### 1/5 — Poor apps *2023-11-02, version 5.39.87.0230* Cannot use at all always need to troubleshoot cctv ### 3/5 — Se abren solo en conjunto pero individual falla esto sucede en iPhone *2023-09-20, version 5.39.87.0230* Se abren solo en conjunto pero individualmente falla sucede en iPhone Falla en IOS SOLO SE VE EN CONJUNTO ### 1/5 — Keeps crashing *2023-06-15, version 5.39.82.0221* Not being updated properly - it now crashes constantly when you try to view your live cams. ### 1/5 — Camera *2022-12-16, version 5.39.38.0169* Does not pan back and forth or up and down very frustrated ### 3/5 — Falla al sincronizar *2022-09-12, version 5.39.31.0160* Con la ultima actualización las cámaras se conectan pero no se puede acceder ni en tiempo real ni a la memoria ### 1/5 — Ya no se sincroniza *2022-07-28, version 5.39.21.0143* Ya no lee o detecta el QR la cámara y no enlaza el wifi. No se si el problema es la app porq la cámara si está prendida y se mueve ### 2/5 — Se congela la imagen *2022-07-11, version 5.39.21.0143* Cuando quiero ver la cámara se conecta y pasan 10 segundos y se congela la imagen me muestra como si se estuviera actualizando la imagen y así lo hace todo el tiempo, veo otros 10-15 segundos y vuelve a congelarse la imagen y no he podido arreglar este tema ### 4/5 — Getting better! *2022-06-18, version 5.39.21.0143* After the last 2 or 3 updates the app is more stable and very much useful. Congrats to the developers. Some weak points that would be nice to enhance: - needs a channel to feedback. The page "help and feedback" doesn't have any way to give feedback. - needs distinct settings for motion and sound alarm or a way to disable sound alarms. It groups motion alarms with sound alarms. These mixed alarms starts recordings, making it difficult to find real motions in playback. - to start a playback it should be possible to point to a moment with no recording and the playback should move to the next recording. ### 1/5 — No funciona *2022-03-11, version 5.39.3.0016* Imposible conectarse por Wifi. La aplicación es malísima y la cámara también. No funciona y las instrucciones para configurar no se entienden. Producto y aplicación de lo peor. ### 2/5 — ios 15 not supported! ios 15-el nem működik! *2021-09-26, version 4.39.21.098* ios 15 not supported! ios 15-el nem működik még böngészőböl sem! ### 1/5 — Buggy and poor features *2021-08-02, version 4.39.19* Digoo 720p Cloud Camera is constantly disconnecting. unable to play back from Memory Cards. ### 1/5 — 録画見れない *2021-07-29, version 4.39.19* 容量的に録画されてるはずなのだが、この間の録画はされてないと表示。 ### 1/5 — Won’t reset my password *2021-07-10, version 4.39.17* For some reason it won’t accept my password (even though I know the password) and sent a recovery code to my email. Only problem is I have yet to receive that email. I have ever waited for the better half of a day and I have still yet to receive that email. I have even checked my junk folder and nothing. I now have a camera that is now a paperweight. Don’t buy cheap Chinese junk. Either buy a camera from a reputable company or setup some webcams on a raspberry pi. Anything is better than a now paperweight since it won’t accept my password and won’t let me reset it. Other than that the app was terrible to begin with and it constantly disconnected from the camera. ## Most critical reviews (10 lowest-rated) ### 1/5 — Ужасное приложение *2026-07-18, version 6.39.188.0393* Мало того, что покупаешь камеру, так за все действия требуют подписку. Стоит ли говорить о завышенной цене? Это еще ничего: при входе в приложение включается громкая реклама ставок, поэтому если вы недалеко от комнаты с ребенком и настраиваете камеру будьте готовы к тому, что ребенок проснется. И вишенкой на торте то, что несколько раз слышали из камеры посторонние голоса и смех, явно кто-то подключался к ней помимо нас. В помойку это приложение ### 1/5 — Crash *2025-10-23, version 6.39.170.0369* Troppo spesso va in crash subito dopo l’apertura dell’applicazione ### 1/5 — Реклама *2025-09-18, version 6.39.169.0369* Сделайте возможность отключения рекламы ### 1/5 — no puedo iniciar sesión *2025-02-04, version 5.39.138.0323* no me permite añadir cámaras. no me deis iniciar sesión ### 1/5 — Lenta y con anuncios *2024-12-03, version 5.39.137.0320* La calidad de la imagen no es buena, la App es muy lenta y para colmo ahora le han puesto anuncios que aunque le des a la cruz para cerrarlos igual te re dirige a la tienda de apps para comprar lo que promocionan. ### 1/5 — do not use it! *2024-11-14, version 5.39.137.0320* it doesn’t work at all, however cm moves does works well, redicuras! ### 1/5 — Grave ! *2024-10-12, version 5.39.133.0318* Aggiornaneto … non funziona più la parte di configurazione … NON SI ATTIVA L’ALLARME … pessimo Le cam vengono installate per sicurezza e attendere anche 15 secondi iniziali di pubblicità che non serve a nessuno e altri per il collegamento possono avere degli effetti devastanti per chi deve controllare la sicurezza!!! Mettetela altrove la pubblicità, perché capisco che il programma è gratis ma pensateci !!!!! ### 1/5 — Ads *2024-06-21, version 5.39.119.0290* Before you can even view your cameras, you have to watch ad of 30 seconds I mean how dumb is that you could be getting robbed and you won’t know because you gotta wait and watch an ad that’s the way they do so people can pay to not have the ads, but if you notice it’s a ridiculous amount that they want money wise just to remove that feature ### 1/5 — Only works under WiFi connected *2024-04-27, version 5.39.116.0287* Keeps crashing when outside with 5G ### 1/5 — Han puesto anuncios.. o pagas *2024-04-26, version 5.39.116.0287* Primero compras la camara y cuando ya tienes la app, pasado un tiempo tienes que pagar para que no te pongan anuncios!! Una vergüenza. Encima se cuelga y no hay quien la apague. Tienes que andar continuamente instalando la app. Una verguenza. ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2023-04-20, version 5.39.76.0210* I have use this app for 5 years, the camera working normally. ### 5/5 — Güzel *2020-08-28, version 3.39.52* Sorunsuz çalışıyor. Çok beğendim. Teşekkürler. ### 5/5 — I like the new and most recent updates *2019-09-26, version 3.39.30* Keep the great job guys; im going to order more cameras i have two. If you guys continue making updates to maintain the app running good...; i promise i will get more cameras and i will pay for the service, fix the live view it freezes while watching on my ios or computer. If you guys have different cameras let me know ### 5/5 — 無法連接 *2019-09-03, version 3.39.29* 自从六天前自动update到现在一片空白，無法連缐。please advise Urgent. Urgent ### 5/5 — Deenty *2019-01-31, version 3.39.9* I would highly recommended this camera for anyone the night vision is amazing and so is every part it’s features and pictures are amazing ⭐️🌟✨ ### 5/5 — Muy buena *2018-11-30, version 3.39.8* Magnifica. Completa. Y. Barata ### 5/5 — Top Funktioniert einwandfrei! *2018-11-20, version 3.39.8* Also ich habe eine deutsche Beschreibung im Karton. Habe die Kamera dreimal Installiert ohne jegliche Probleme ! ### 5/5 — Super cool,just a question about recorded videos *2018-10-21, version 3.39.3* I like this software upgrade ,however i’ve a question:why the audio and motion are the same color in the “play the video” section? I liked the old style version before(orange=motion and blue=sound)-My IOS is version 12.1, but in my laptop(chrome) don’t have that issue. Thankxs a lot!, -ric ### 5/5 — Camera models? *2018-10-09, version 3.39.3* Hi which camera can i use with this program can you help me ? I need camera model list to use with this program Thank you ### 5/5 — mukemmel *2018-08-17, version 2.39.834* mukemmel bir uygulama isini iyi yapiyor. Thanks good. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*