# Eyes On Global — user reviews

> 42 indexed App Store user reviews of Eyes On Global by Market Force Information, Inc, rated 3.82/5 from 76 ratings.

- Source: https://appshunter.io/ios/app/eyes-on-global/id1624811162/reviews
- App overview in markdown: https://appshunter.io/ios/app/eyes-on-global/id1624811162.md
- Rating breakdown: 5★ 35 · 4★ 18 · 3★ 6 · 2★ 8 · 1★ 9

## Newest reviews (11 of 42)

### 3/5 — Some Issues

*2026-06-09, version 1.7.8*

It’s great that there’s a mobile app for this company, but there are a couple issues that I face. One is the certification tests on the app always gives me an error that says “cannot connect to server”. I have to go on the actual website to do it. The other thing is that I would like to go on the map and see shops at other locations. Sometimes, I go travel so it would be convenient for me to plan ahead via the app. Can’t do that l but you can do it on the website.

### 3/5 — Filter doesn’t work

*2026-06-05, version 1.7.8*

The filter function isn’t working.  I can’t change locations and search other areas.  Also, different jobs appear on the website than what is shown in the app.

### 3/5 — Glitchy, can’t upload photos

*2025-12-04, version 1.7.8*

You can accept jobs, but you can’t upload any photos for the report. Also, you can’t download the guidelines pdf. App needs to be updated.

### 3/5 — PDF download issue

*2025-09-10, version 1.7.8*

This usually works well until the latest update which prevents Assignment PDF files from downloading and being viewed. Some good features in the latest update but not if this aspect is not sorted. Renders the app useless.

### 3/5 — Okay

*2025-08-17, version 1.7.8*

The company is okay. There’s not many jobs and some  require you to purchase  something. (Usually a meal) Payments/reimbursements from this company take too long. Other companies are paying out in a fraction of the time it takes this one to. I pass on many of the ones where I have to pay for a meal because I just can’t wait that long to get my money back. Otherwise they aren’t a bad company.

### 2/5 — Better but still not good

*2025-06-19, version 1.7.7 Eyes On Global*

The app is better than it used to be however it takes 15-20 to load before the password can be entered.  FaceID is not part of the app and the app force closes if you take pictures and go back into the app. 

There is not a lot to desire from this app.

### 2/5 — Tedious

*2024-12-17*

It doesn’t keep me signed in.

### 2/5 — Not enough Jobs and small pay

*2024-03-16, version 1.7.5*

So for me the only places that comes up are mattress firm and five guys, that’s all that comes up and they want to pay or reimburse $9 when the location is literally in another city, some of these are half an hour away which is not worth $20 bucks once in a while I get one in my same city but still a little far away, I don’t know if it’s a glitch but I wish there were more jobs around me

### 3/5 — Not enough Jobs and small pay

*2024-03-08*

Si for me the only places that comes up are mattress firm and five guys, that’s all that comes up and they want to pay or reimburse $9 when the location is literally in another city, some of these are half an hour away which is not worth $20 bucks once in a while I get one in my same city but still a little far away, I don’t know if it’s a glitch but I wish there were more jobs around me

### 3/5 — location in the app

*2023-07-15, version 1.7.3*

You can’t change to location in the app. Like right now I’ll out of town and trying to find jobs for next week but it’s only showing me what’s in the area I’m in.

### 4/5 — Works fine but changes could be made

*2023-04-09, version 1.7.2 (05)*

I like that the app makes it easy to find a shop, all the information is clear and easily accessible. I dislike that it logs you out of the app so quickly and you have to log back in all the time. I would also like it if the app organized the shops you are assigned to in date order by when you are going to the shop rather than the order you accepted the assignment. Other than that the app works great.

## Most critical reviews (10 lowest-rated)

### 1/5 — Was good once

*2026-07-18, version 1.7.8*

They have no longer shows me any opportunities in my area. I’ve compared it with the actual website and no data shows up anymore.

### 1/5 — Was ok

*2025-10-21, version 1.7.8*

Used to work, but no longer opens since iOS 26 update. Just flashing up the background image and closes.

Have to use Safari to log in, but that isn’t as good as no map support.

### 1/5 — Needs work

*2025-04-09, version Version 1.7.6*

Im new and app is lagging and no location, i live out of town so I need the location/jobs to populate better plus, I’m in Florida a lot and would like to work jobs in Fl but app is not updating for that

### 1/5 — App has a fault so can’t book anything

*2024-10-10, version Version 1.7.6*

As above. There is a bug and support can’t help. Not worth the effort.

### 1/5 — Awful

*2024-07-22, version Version 1.7.6*

Absolutely awful. Not worth the download

### 1/5 — Scam App

*2024-07-08, version Version 1.7.6*

I’ve done 2 separate shops/surveys now where I incurred real costs. I submitted my receipts, my survey and receipts were all accepted, they have my bank account info, and have never paid me or paid me back for my costs. They currently owe me something like $75, but won’t respond to my emails.

### 1/5 — SCAM steer clear

*2024-04-07, version 1.7.5*

Everything about these shops are a joke. Twice now both shops were marked invalid. And there is ZERO reason as to what and why. Unrealistic expectations from the companies for the amount of money you get. You follow everything to a T but if you’re allergic to something and can’t get it then why would someone still get it knowing they can’t try it. So you get marked invalid. This craps a scam.

### 1/5 — Not good

*2023-03-11, version 1.0.2*

Doesn’t connect to my account

### 1/5 — Rarely works

*2023-03-09, version 1.0.2*

Often unable to login. Basically unuseable.

### 1/5 — Inefficient

*2023-03-09, version 1.0.2*

Every time I try to login it says “connection error”. I can login perfectly fine from a browser/desktop. I’ve quadruple checked my email and password to ensure I was entering them correctly but there are still “errors”.

## Most praised reviews (10 highest-rated)

### 5/5 — Okay, could be better

*2026-03-10, version 1.7.8*

Like a lot of people are saying, it's an okay app. I can find shops near me and fill out my report and upload receipts just fine. It's occasionally glitchy but I just restart the app and then it's fine. It would be very helpful to be able to change the location so I could see what shops are available in locations I’m traveling to, like next month I’ll be at my brother's house and I can't change the location to see shops near there during my stay.
Edit: After looking at other mystery shopping apps, I now see how great this app is in comparison, even if it could be improved. Shop expectations are straightforward, clearly written, and they always pay out on time.

### 5/5 — Works good enough

*2024-01-23, version 1.7.5*

Have problem’s occasionally, but for most of the time it is sufficient.

### 5/5 — New version more stable with enhancements

*2023-03-22, version 1.7.2 (05)*

The latest version seems to be more stable/less buggy than the last one. Also nice that they have a password reset function now and a few other enhancements added in. Keep up the good work!

### 5/5 — Big improvements!

*2023-01-17, version 1.0.1*

The new version of the app is so much better than the old one!  This app allows me to find and complete mystery shops quick and easy, all while earning a little extra cash.  Give it a try!

### 4/5 — Can’t upload from phone.

*2026-03-31, version 1.7.8*

Documents would be faster to submit if the app had upload images or pdfs from mobile phone capability.

### 4/5 — Okay, could be better

*2026-02-19, version 1.7.8*

Like a lot of people are saying, it's an okay app. I can find shops near me and fill out my report and upload receipts just fine. It's occasionally glitchy but I just restart the app and then it's fine. It would be very helpful to be able to change the location so I could see what shops are available in locations I’m traveling to, like next month I’ll be at my brother's house and I can't change the location to see shops near there during my stay.

### 4/5 — Works well, but a little slow getting logged in.

*2024-04-21, version 1.7.5*

The app over all works well. Little slow logging in and wish you could upload all the photos at one time.

### 4/5 — Wish you could change location

*2024-04-21, version 1.7.5*

I do a lot of shops and travel a fair amount. I would love to be able to change my search location so I can scope out shops at my destination. This is definitely a needed feature that is lacking.

### 4/5 — Easy picture downloads, small text to type

*2024-04-09, version 1.7.5*

Good app for logging shops you’re assigned. Wish available shops location would be larger for assignments available. Easy to upload pictures from phone; still have to sign off on a larger computer.

### 4/5 — Better, not done yet

*2023-09-19, version 1.7.4*

Why can’t we use Face ID or fingerprint to log in yet???? What is the website to save in keychain so at least the password can be automatically added during log in? Let’s get this app modernized to like 2017!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
