# Ez Rack Builder — user reviews > 50 indexed App Store user reviews of Ez Rack Builder by USAMM, LLC, rated 2.54/5 from 13 ratings. - Source: https://appshunter.io/ios/app/ez-rack-builder/id559917445/reviews - App overview in markdown: https://appshunter.io/ios/app/ez-rack-builder/id559917445.md - Rating breakdown: 5★ 3 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 6 ## Newest reviews (13 of 50) ### 3/5 — Almost there *2019-11-20, version 2.1* This app makes life SO much easier when it comes to building my ribbon rack. HOWEVER, it’s so annoying that I have to log in EVERY SINGLE TIME I open the app, it’s almost overshadowed. PLEASE PLEASE PLEASE update this app so we can stay logged in. Update that feature and it’s an easy 5 star app. ### 2/5 — Seems cool, but keeps crashing. *2016-10-08, version 2.0* It seems like really neat app, but it crashes every time I open it. Last time I was able to see the medals, but when I tried to choose one, it gave an error message. Too bad. It seems like it would be a great app. ### 2/5 — Could be great, but poor interface *2015-04-24, version 1.5.3* This could be great, just a poor user interface for now. Fix that and it'll be a 5 star app. -A "tab" for each branches awards would work A LOT better. -Give the option to pick what style to view them in (ribbons, medals, etc) AFTER all the awards have been selected. -I didn't even have the desire to hunt down the Navy marksmanship award after a simple search didn't show it. Maybe give the option to see more awards at a time, without the names. ### 3/5 — Great app but.. *2015-02-08, version 1.5.3* I really like this app but it has bugs. Every time I go to preview or see the finished results it says error no mater if I delete and re-download the app or not. Once fixed I would give 5 stars. ### 3/5 — Good, If I could see the rack. *2014-12-09, version 1.5.3* I got this app thinking I could have some fun, but it ripped me off. My biggest problem...I CANT SEE MY RACK. I get an error message every time I try to view it. ### 3/5 — Needs updated *2014-10-01, version 1.5.3* The app overall is ok but it is missing ribbons and medals that the web site has like the Pennsylvania Keystone Freedom Medal and Pennsylvania Governor's Unit Citation than have been around well before the 2013 update. ### 4/5 — Fast and easy *2014-04-03, version 1.5.3* It's really easy to use you can save your ribbons for future edits and you can search by name for each ribbon. ### 1/5 — Like the website and phone number, this is essentially inop *2013-11-27, version 1.5.3* I've wasted a lot of time over 2 days convinced the issues could be fixed. EZRB does not communicate with USAMM, this app does not let you sign in to racks built on the web- find any other service but this one. ### 4/5 — Great app for us! *2013-11-08, version 1.5.3* Having this app at our disposal is incredibly useful. I've been telling all of my NCO's about it, and they love it too. The only negative mark on it is the mixture of awards between branches after you select your choice. If I am army, I don't need coast guard stuff. ### 4/5 — Convenient *2013-11-03, version 1.5.3* Easy & convenient. Love the easy duplicating feature to change from ribbons to medals. ### 2/5 — Doesn't let you sign into your account *2013-10-15, version 1.5.3* Useless. Doesn't let you sign into your previous account that you already have with them. ### 4/5 — Easy and cool *2013-07-24, version 1.5.3* Makes the rack you want to put for your Uniform together easily and you can see how they will look on your service coat before you order that was nifty part. ### 4/5 — Sailor *2013-07-08, version 1.5.3* Took a few minutes but the app works fine and is easy to use. Now to get in my whites! ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t Log In *2021-12-15, version 2.1* The app won’t allow you to log in. Best just to stick to the website. App is a waste of time. ### 1/5 — Useless *2021-01-10, version 2.1* Way to many glitches and it always says your username/password is wrong. ### 1/5 — Waste *2020-09-21, version 2.1* It won’t let me log in. I can log in the website just fine but it won’t let me log into the app with the same credentials. I even tried resetting the password ### 1/5 — Login issues *2020-08-04, version 2.1* Super frustrating. It won’t even log in. I’ve changed the password 3 times and every attempt it tells me it’s incorrect. When I log in online the same password works fine. Rate higher when the issue is fixed and it remembers your password. ### 1/5 — Needs an update *2019-02-23, version 2.1* I can’t update my old racks without completely rebuilding them. It’s better to just use the website and avoid the app. Probably a good option for a brand new recruit that doesn’t have many ribbons and needs to know how they should look on the uniform. ### 1/5 — Error *2015-04-15, version 1.5.3* I can make a rack, but I can no longer view my rack. Every time I click on "view/edit rack" it says, "Alert: an unknown error has occurred." Every single time! It's so frustrating! I wish this would get fixed, it has been this way for months!!! ### 1/5 — Great idea!! *2015-04-13, version 1.5.3* It did not work for me. I have an I phone but I don't know if that has anything to do with it. It loads, it let me select the ribbons, but it will not show previous or safe. Just error screens!! So I guess I will contact my usual place. ### 1/5 — Like others said, "Great idea, poor execution." *2015-02-09, version 1.5.3* I had hopes for this app, but was let down. It's set up pretty well, but gives an unknown error when you finish the rack. It also doesn't reflect the newest medal authorized by SECAF, the Nuclear Deterrence Operations Service Medal (NDOSM), nor the "N" device authorized with it. ### 1/5 — Waste of time *2014-11-01, version 1.5.3* I have tried several times to build my rack and as soon as I try to purchase it says error occurred. Very frustrating as the website is the same. I purchased a rack with them before with no problems and have been trying now for a couple of weeks with no luck. ### 1/5 — Get for the phone number only *2014-06-29, version 1.5.3* I ordered ribbons and received them with in 7 days. Not over priced. The problem I have is for the iPhone when you open the app and click on your service it goes to the Airforce ribbons and no matter what branch you click on it stays on the airforce ribbons. I called them ordered ribbons good price but, since this is rating the app it is not worth Keeping other than getting their number. ## Most praised reviews (10 highest-rated) ### 5/5 — New Ez Rack Builder app is great *2016-10-10, version 2.1* The old app had been broken for quite a while. Great to see that the app has been redesigned and is working now. ### 5/5 — Great app *2014-12-24, version 1.5.3* love this app... And for the people who complain about having other branches ribbons when you select your branch, you can actually wear other branches awards if you were award them. I am in the Navy and was awarded an Army Commendation medal. There are those who also served in multiple branches... think outside the box people. ### 5/5 — Works! *2014-11-17, version 1.5.3* Does what it is supposed to. Only errors I've noticed are state awards ### 5/5 — Great tool *2014-03-26, version 1.5.3* It's great to have your rack saved for future access. Anything that saves time is always welcome. ### 5/5 — Time saver... *2014-03-05, version 1.5.3* This app has been indispensable for organizing and placement of medals and bars when I have been entrusted to frame commemorative pieces for soldiers and their families. ### 5/5 — Thank God *2014-01-14, version 1.5.3* Waaaaay easier than going through the other websites! I love that they save it so It'll take me 3 seconds to add something next time around. Also, I was in a pinch trying to create an O5s rack for his shaddow box/retirement on short notice with only a slow computer available. I called these guys, they sat on the phone and created it for me as I listed each ribbon and addition 1 by 1. Fantastic customer service. Clearly ex military staff who know what they're talking about. ### 5/5 — Good for Reserve *2013-09-17, version 1.5.3* Well put together, good search function, accurate and easy to use. ### 5/5 — Love It!!!! *2013-05-07, version 1.5.3* I've used this app twice and I love it. I recommend it to everyone at work. I love that it saves my racks. ### 5/5 — Ease of use *2013-04-25, version 1.5.3* It has all the ribbons you can think of and makes life easy. ### 5/5 — Very Easy To Use *2013-04-22, version 1.5.3* Very easy to use and even the most obscure ribbons are present. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*