# ezAdu

> Submit and track consumer complaints easily via smartphone. (iPhone/iPad app by JABATAN DIGITAL NEGARA (JDN).)

- Source: https://appshunter.io/ios/app/ezadu/id1618860074 (this page in markdown: same URL + `.md`)
- Developer: [JABATAN DIGITAL NEGARA (JDN)](https://appshunter.io/developer/1014898286)
- Category: Reference
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 25 MB
- Languages: English
- Released: 2022-04-29
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ezadu/id1618860074/reviews.md

## What is ezAdu?

Aplikasi ezAdu telah dibangunkan di bawah inisiatif Kementerian Perdagangan Dalam Negeri dan Kos Sara Hidup (KPDN) untuk membolehkan pengguna membuat sebarang aduan hanya dengan penggunaan telefon pintar dengan mudah tanpa perlu hadir ke Pejabat KPDN yang berdekatan. Pengguna boleh membuat aduan dengan 4 langkah yang mudah iaitu dengan memasukkan butiran aduan, pengisian laporan aduan dan seterusnya menandakan lokasi aduan beserta gambar sebagai bukti. Pengguna juga boleh menyemak status aduan dan tindakan yang diambil oleh pihak KPDN terhadap aduan tersebut.

## Key features

- Submit consumer complaints
- Attach photos as proof
- Track complaint status
- Four-step complaint process
- Report complaint location

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/ezadu/id1618860074/reviews.md

### 5/5 — Nice App

*2023-06-09*

It is a good app to complain. Thank you

**Developer response:** Thank you for giving us a feedback. We will continue to improve the application to provide a better service.

## Frequently asked questions about ezAdu

### How do I file a complaint with ezAdu?

Filing a complaint with ezAdu involves four easy steps: entering complaint details, filling out the report, marking the complaint's location, and uploading a photo as proof. This streamlined process allows for quick submission without visiting an office.

### Can I check the status of my complaint in ezAdu?

Yes, ezAdu allows you to check the status of your submitted complaints and view the actions taken by the Ministry of Domestic Trade and Cost of Living (KPDN). This provides transparency and keeps you informed about the resolution process.

### What devices support ezAdu?

ezAdu is available for iPhone and iPod devices. It was last updated on July 3, 2024, with version 1.2.3.

### Is ezAdu free to use?

Yes, ezAdu is completely free to download and use. It does not have any in-app purchases or advertisements, offering a seamless experience for users.

### What is the age rating for ezAdu?

ezAdu has an age rating of 4+, making it suitable for users of all ages. The app was released on April 29, 2022.

### Who developed ezAdu?

ezAdu was developed under the initiative of the Ministry of Domestic Trade and Cost of Living (KPDN) by JABATAN DIGITAL NEGARA (JDN).

### Does ezAdu require an internet connection to file complaints?

While the description doesn't explicitly state offline capabilities, submitting a complaint with location and photo proof typically requires an active internet connection. Checking status may also require connectivity.

## Version history (last 5 releases)

### 1.2.3 — 2024-07-03

Fix Bugs

### 1.2.2 — 2023-05-08

Menambah borang soal selidik untuk tujuan penambahbaikan.

### 1.2.1 — 2023-02-02

1. Kemaskini singkatan nama Kementerian 
2. Kemaskini kandungan

### 1.2.0 — 2022-07-30

Versi ini termasuk beberapa pembetulan masalah dan pembetulan prestasi untuk memberi perkhidmatan kepada anda yang lebih baik

### 1.0 — 2022-04-29

No release notes.

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All apps by JABATAN DIGITAL NEGARA (JDN): https://appshunter.io/developer/1014898286

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*