# EZCalc Diamonds — user reviews > 43 indexed App Store user reviews of EZCalc Diamonds by ADIRsoft, rated 2.10/5 from 11 ratings. - Source: https://appshunter.io/ios/app/ezcalc-diamonds/id305014494/reviews - App overview in markdown: https://appshunter.io/ios/app/ezcalc-diamonds/id305014494.md - Rating breakdown: 5★ 2 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 7 ## Newest reviews (15 of 43) ### 3/5 — Rapaport price update *2024-07-19, version 8.3.0* App does not updating prices although all login credentials are correct. ### 3/5 — Not working *2021-06-16* App not working last one day ### 1/5 — Major issue *2019-05-13* Cant update Rapaport prices, You seriously need to provide the update, or refund us our money back **Developer response:** Hello , Please contact us by email and we will help you fix the issue. ### 1/5 — Won’t update price list!! *2019-05-05* I have a valid RapNet membership and it won’t update price list! Kept saying cant download as There’s no internet connection. Im so disappointed and I m going to ask for refund since app is not being useful!!!!!!! **Developer response:** Hi Please contact us by email and we will help you fix the issue ASAP Thanks ### 1/5 — Problem *2019-03-11, version 7.9.6* Hi 2 weeks ago I download EZcalc 39 euros Now can’t download rapnet price list What’s going on ??? ### 1/5 — Scam *2019-03-07* Bought the app And already have rapnet subscription Even then the app dosent connect to rapnet. Tried to contact the app people to ask further questions but unable to . Called rapnet people to ask if the problem is from their end but they blame the EZcalc app. Need the solution asap **Developer response:** Hi , You can relax Please contact us by email and we will help you fix the issue ASAP Thanks ### 1/5 — Crap *2018-09-19* The app never says you need to have Rappaport login. I couldn’t find an email or anyways to contact the developer to ask further questions. **Developer response:** Hello , 1 . at App Store before you download the app its written very clear that rapnet subscription required 2. we always available and give very fast support . for any help you can contact . ### 1/5 — Ripoff *2018-07-13* Now a $900 annual fee is required to utilize and receive updated weekly price changes. Don’t buy!!!! **Developer response:** Hello, as you know we are not charging the fee of rapaport, you can contact rapaport they have several fee and see whats good for you . and also as you know rapaport prices or searching stones are not available without subscription , this is a professional apply for people who in the business and already having a member ship. all the best . ### 1/5 — Useless *2017-12-06* Not worth the app price, hidden fees required to access information **Developer response:** Hello, its written very clear at the details of the app before you download it. also if you are in the diamond business you already know that rapaport prices are not free . all the best . ### 1/5 — Rapnet-search function is not working *2015-03-17* The diamond-search function under Rapnet is not working ever since one month ago! I can not get the quotes/offers from the suppliers. Please check it asap! Thanks! **Developer response:** hello , please check that you have a rapaport membership and all works fine ### 1/5 — Horrible *2014-11-20* This app is completely useless. I want my money back. **Developer response:** hello , sorry to hear it. our app is the best app chosen by 90% of the market . also make sure you have rapaport membership to be able to download prices and search for diamonds on rapnet . for your knowledge every app that your not happy you can always get full refund 30 days from you purchase . good luck ### 3/5 — Needs some more improvements. *2014-08-04* It's a good basic program but rapnet is a little better right now. Needs a way to be able to view photos in rapnet search. Change search screen so you can choose between foreign EGL and EGL USA. Reverse the calculator so top row is 123. Should be the same as the dialer on your smartphone most people have the numbers memorized this way. ### 4/5 — Update problem *2014-01-31* It won't update rapaport. **Developer response:** make sure you have rapaport membership and all will works ### 1/5 — Not working *2012-09-03, version 5.1* ???problem not working !!!! ### 2/5 — Crashed on me when i needed it the most *2012-01-31* It was recommended by a friend and hence i spent the money but recently i was at a trade show and it just died on me. I am trying very hard for it to come on but it just closes on me and keeps crashing. My important files are on the software. I am trying to reach customer suppirt and all it does it take me to a email address. Need my money back. No good. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2024-06-28* Put in my rapnet credentials and it gives an error that the app cannot log on to third part and to call rapnet admin to get a special password, how do I get my money back for this app? Dissatisfied it’s useless **Developer response:** Please contact Rapnet and they will give you a special password for ezcalc Good luck ### 1/5 — Fraude *2023-07-12* Não funciona, quero meu dinheiro de volta. ### 1/5 — Steve *2022-12-28* Very disappointed the app is not working ### 1/5 — Useless *2020-12-11* Unless you have a subscription to the Rap report, this is completely useless. **Developer response:** The Rapaport price list it’s not free , That’s why to be able to see the price list subscription is necessary. ### 1/5 — Down the drain! *2020-01-16* The app was working just fine until it was upgraded recently. Works horribly very glitchy doesn’t work well at all. Needs to be updated ASAP!!!! **Developer response:** Hi , Please make sure you update the app to the latest version Regards EZcalc Team ### 1/5 — App is not working always prompt not connected to internet *2019-10-15* App is not working is say pls updates prices from settings. When I am try to do is shows not connected to internet I checked my internet connection it’s working properly pls refund **Developer response:** Hello , Please contact rapnet support , they will provide you a new password for EZcalc that fix the security issue . For any help you can always contact us at support@adirsoft.com Thanks ### 1/5 — Error in app *2019-10-09* I already write to the developer and not getting any response I already entered my rapnet id but still not able to use it always shows (please check your network connection) **Developer response:** Hello , Please contact rapnet support , they will provide you a new password for EZcalc that fix the security issue . For any help you can always contact us at support@adirsoft.com Thanks ### 1/5 — Doesn’t work! *2019-06-11, version 7.9.6* We have bought the app again for a new phone and now it doesn’t work!! We cannot find an email or telephone number to contact support. Please get back to us ASAP. ### 1/5 — Login error *2019-06-04* I have working rapnet subcription. But when I do login for price update. I can't do login. Same id password I can login in rapnet application. **Developer response:** Please contact us at support@adirsoft.com And we will be happy to assist ### 1/5 — Fraude *2019-05-30* Baixei o app e paguei por ele, mas não funciona! Diz para atualizar a lista de preços e da que preciso estar conectada à internet... estou tentando fazer isso há 2 semanas e não consigo. No app não tem o contato do desenvolvedor. 30/05/19 Já enviei 2 e-mails e não fui atendida. **Developer response:** Hi Please contact us by email and we will help you fix the issue ASAP Thanks Support@adirsoft.com ## Most praised reviews (10 highest-rated) ### 5/5 — Support for Iphone 5SE *2019-07-22* I updated latest version but can't open in iPhone 5SE so please update for 5SE Thanks ### 5/5 — Great app used it for years and keep coming back *2014-01-20* Great app, a must have for the industry specialists. Pricing out the diamonds have never easier. pacific diamonds.ca finds this app the most useful for the business. Greatly recommended. **Developer response:** thanks for your kindly feedback ### 5/5 — Excellent app but... *2013-02-23, version 5.2* Rough & Polish diamond calculator should be 1 app. ### 5/5 — iPhone 4 vs. 5 *2013-02-11* Amazing timesaver on my 4S! Not working on my new 5... Keeps crashing! I hope I can fix it because its the best App one for me... I want it back! ### 5/5 — How to use *2013-02-04* cannot access the rapaport site ### 5/5 — Superb *2011-11-17* Worth if u r in diamonds n u got iphone ### 5/5 — Elisss *2011-01-30* 3Ex !!! The software is fantastic Highly recommended ### 5/5 — Zohar *2009-11-30* I found this application very usefull And very easy to use I had a problem update the list price After contact the company they told me to use only alphabetic charachters at the password section at the software So I change the password at rapnet They told me that on the next update it will be fixed They were very professional and kind And I'm very happy Highly recomanded I am giving 5 stars ! ### 5/5 — Jewelry Ops Manager *2009-09-12* Great tool, extremely simple interface, no need to carry Rap Sheet & calculate price ever again! Worth the money just for that convenience alone...plus all the other features make it a 'must have' for anyone in the business! ### 5/5 —  *2009-03-30* work with that program for few weeks use it a lot it v easy to use and a lot of feathre to work with and u can keep all detailes in file send them in a mail beside also u can use for recut stone and see the new price after there is a lot of new things that will come soon so i think that for pepole working in diamond that the best program point! so buy quick it worth every $  --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*