# ezCater Meal Program — user reviews > 35 indexed App Store user reviews of ezCater Meal Program by ezCater, Inc., rated 4.90/5 from 5,993 ratings. - Source: https://appshunter.io/ios/app/ezcater-meal-program/id1457377146/reviews - App overview in markdown: https://appshunter.io/ios/app/ezcater-meal-program/id1457377146.md - Rating breakdown: 5★ 5,202 · 4★ 326 · 3★ 44 · 2★ 14 · 1★ 26 ## What do users think of ezCater Meal Program? Overall sentiment: negative **Pros** - 🚀 Fast and easy to use - 👍 Variety of food options - 🥰 Delicious food **Cons** - 🐛 Frequent crashes and app unavailability - ⏱️ Late deliveries and inaccurate ETAs - 💰 Poor value for money - 🤔 Inconsistent food quality and portions **Commonly reported bugs** - Orders delivered to wrong locations - Issues with Apple Pay and login - Unreliable order placement and tracking **Most requested features** - Improved order accuracy and customization - Notification when restaurants are running low on food - Search and history of previous orders ## Newest reviews (10 of 35) ### 3/5 — needs pictures *2026-02-11, version 5.9.4* the app does its job and it’s easy to use. Not having pictures of menu items directly on the app is such an inconvenience for a food app though. It would help a lot with people complaining about portion sizes. As a food app this is unacceptable. ### 4/5 — App is generally great, crashes a lot *2025-09-03, version 5.9.1* Overall functionality is great. I wish they had healthier options more frequently - bowls/salads are hard to come by. The app crashes frequently/can’t seem to handle heavy load. I get the ‘Something went wrong’ screen nearly every day when trying to see if my lunch is here/check the app. ### 2/5 — Hit or miss *2025-06-26, version 5.9.1* Tried the service a few times now with coworkers and you may get your food or you may not, just have a backup plan for lunch, chances are you may need it. ### 4/5 — Mediocre Food option *2024-04-03, version 5.3.1* Too often the food is mediocre and a poor value ### 3/5 — More features needed *2023-08-06, version 5.0* Overall good. No errors, and the app has a nice design. It'd be great if I can search what previous orders or restaurants I had (in the My Orders section). Also, get a notification when a restaurant in almost sold out of food? ### 5/5 — RELISH ALWAYS TAKES CARE OF YOU!🙌 *2023-07-25, version 5.0* I have never left a review for an app before. I just started working at a company that uses this service and it has been fantastic. That being said. Whenever there is any issue or opportunity that may come up with middle managing hundreds of to-go orders daily, Relish ALWAYS comes through and takes care of you. They make sure you’ve got food if a busy restaurant needs to cancel an order at the last minute. Any time you may dislike something they follow up and take necessary steps to make that right as well. THANK YOU RELISH! ### 3/5 — Late notifications *2023-03-29, version 4.9.1* While Relish provides an ETA on when your meal will be delivered, they’ll wait until 10 minutes AFTER the scheduled delivery time has elapsed. If you work in a job where you can change your lunch time at your own discretion, this probably isn’t a big deal. But if not, have fun being hungry during your lunch. Some feedback for the company, since I can’t seem to do so through the app, PLEASE let us know earlier if the food isn’t even on its way BEFORE the scheduled delivery time. At least this way I can communicate with my team to rearrange my schedule to accommodate the late delivery. ### 5/5 — Options *2023-01-25, version 4.8.2* We as a company we’re only getting one option due lunch not with RELISH we have three different restaurants with about 50 or more options per day. This stuff brings Variety into our lives…👍🏼😁 ### 5/5 — Just works. *2022-11-04, version 4.8* Title says it all. Easy to use. ### 5/5 — Fast, Easy and ultimate convenience *2022-10-19, version 4.7* Download it. Use it and fill your face hole with food. ## Most critical reviews (10 lowest-rated) ### 1/5 — 60% Failure Rate / Cheating Restaurants *2026-05-15, version 6.1* It's always a hit and miss with this service. You can make the effort and plan your meals a week in advance and they arbitrarily decide whether or not you get your order. They pocket the money in the hopes that you won't complain. Simultaneously, restaurants push cheaper versions of their normal meals; gravy gets watered down, broth gets added to weigh plates down, sandwiches gets prepared the night before, you ask for meat balls, they send you minced Sysco chicken. Açai bowls get 1/3 less serving and MORE banana than retail. Overall, stealing money from companies and recipients. How else would anyone make money in 2026, right? I don't want to participate in helping foreigners get rich off our backs. Take what you can but DON'T RELY on this service to come through even 40% of the time. ### 1/5 — the new branding and icon are awful. *2026-04-08, version 6.1* Thanks for making this app a total eyesore on my Home Screen, and giving it the most soulless new name one could imagine 🙄 ### 1/5 — Works well until you need customer support *2025-12-09* Placing order, tracking and alerts work as expected. But there is a big problem with getting support. I have had two instances where the food I received had missing ingredients or completely incorrect. I don’t find a report problem anywhere. There is a follow up review collected after each meal, but that’s about it. ### 1/5 — app is unavailable at lunchtime every day *2025-05-14, version 5.9* The two main things I use this app for are ordering lunch and knowing when and where my lunch is. The app is unavailable every day at lunchtime, so it only works for one of those cases. Not good! ### 1/5 — Lunch has become much worse with Relish *2024-10-03, version 5.4* Update: the customer team replied and blamed our plan administrator. Of course they are right in a sense, but the plan administrator says that Relish’s sales reps recommended the levels of subsidy that were set so ultimately Relish’s recommendation is what led to the poor decision. 1 star I work at a company that used to bring in large amounts of catering platters once a week until a Relish Vendor reached out. They sold our company on the idea of Relish and also made the recommendation to cap Lunch at $17 per person. In the city like San Francisco this means almost everything on most menus is no longer provided free lunch has now become subsidized lunch. The company save some money,Relish earned a bunch, and we just have worse lunches. Big thanks to the relish rep who made this possible.🙄 ### 1/5 — Lunch has become much worse with Relish *2024-09-30* I work at a company that used to bring in large amounts of catering platters once a week until a Relish Vendor reached out. They sold our company on the idea of Relish and also made the recommendation to cap Lunch at $17 per person. In the city like San Francisco this means almost everything on most menus is no longer provided free lunch has now become subsidized lunch. The company save some money,Relish earned a bunch, and we just have worse lunches. Big thanks to the relish rep who made this possible.🙄 **Developer response:** Hi Tony, Thank you for taking time to share feedback with us about your experience while using our Relish program within ezCater. I want to make sure that your concern is addressed properly. Employers determine their own subsidies if they decide to provide them when using the Relish program and you should contact the Relish administrator at your company to express any concerns that you have about making changes to what is in place. ~Voice of the Customer Team ### 1/5 — Curious who rated? *2024-08-30, version 5.4* My company pays $8 per Relish order as cafeteria is under construction. I mostly pay $6 to $10 to cover the remaining. The main complaint I have is the same order I make through Relish is with much smaller portion and lower quality compared to the same order at the same restaurant. Some of orders look like made in the previous day. Relish does not look like they even care about the reviews. When I ordered from one of the listed restaurants , the portion was 1/3 of the same food as I get from exactly the same restaurant. Refund requests takes days or ignored. ### 1/5 — A running late lunch *2023-12-20, version 5.2* My experience with Relish is very bad as ~30% of my orders were late delivered. ### 1/5 — Cut off time inaccurate *2023-09-14, version 5.0.1* I try to put my order in before the cutoff time and it tells me it’s sold out. How am I supposed to eat lunch! ### 1/5 — First time order *2022-11-03, version 4.8* My company started this service where we could order food and have it delivered to our work for lunch. My very first order was completely wrong and there is no way of contacting anyone to remedy the issue, just write a email? Needless to say, I had to go out to get lunch after already paying for lunch I never received or at least the completely wrong order and nothing I would eat. I did contact the business it came from and they totally blamed it on this app. ## Most praised reviews (10 highest-rated) ### 5/5 — Love *2026-06-13, version 6.2* Awesome opportunity to try new restaurants. Would love to see more options and more than twice a week. ### 5/5 — Dan P *2026-04-09, version 6.1* Excellent service ### 5/5 — Wide variety *2026-01-29, version 5.9.4* Relish provides wide variety of choices and as per my exp they take the reviews seriously. Thanks ### 5/5 — Every day is a lovely surprise *2025-12-05, version 5.9.4* I thought I’d be annoyed that there is only a limited number of places to order from each day, but the food has been amazing, delivery is on time, and I’ve learned of new places to eat in neighboring areas. ### 5/5 — Great *2025-05-13, version 5.9* I can’t believe how much I use Relish. It’s great. ### 5/5 — Food options *2025-04-02, version 5.9* I don’t understand how you do the line up for food venders. You will have ethnic foods for all three options on one day and regular or American food all on one day. I like simple food so why not have options that will fit different people on everyday. So if you ask why I don’t order on certain days its because there is no option for me. ### 5/5 — Poor accuracy on ordering..!!!! *2024-11-08, version 5.5* So far…. I have ordered twice. first breakfast my fruit parfait was missed. It was confirmed on my order. 2nd day for breakfast the order was doubled. 2nd day lunch I requested certain items be removed from my dish. They were not.! So far Your score is a 1…! very poor accuracy on ordering..!!! ### 5/5 — Delicious Desert *2024-06-28, version 5.4* We have never tasted more delicious desert than this caramel flan ever before. 🤤🤤🤤. ### 5/5 — Papa John’s *2024-04-22, version 5.3.1* I love papa John’s!! ### 5/5 — 🥰 *2023-11-02, version 5.1* Very good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*