# EZL TOP-UP — user reviews

> 14 indexed App Store user reviews of EZL TOP by EZL Corp., rated 2.00/5 from 8 ratings.

- Source: https://appshunter.io/ios/app/ezl-top-up/id6503286763/reviews
- App overview in markdown: https://appshunter.io/ios/app/ezl-top-up/id6503286763.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6

## Newest reviews (1 of 14)

### 1/5 — 50K Won gone!

*2024-11-29, version 1.0.1*

I am looking for a way to reach out to EZL but I can’t find a way how. I loaded 50K won using this app and got confirmation that the payment was successful! However an hour later and the load is still not showing on my balance. What happened? Do I really have to wait hours before I see the funds? How can I get my money back???

## Most critical reviews (10 lowest-rated)

### 1/5 — The top ip amount is too high.

*2026-08-15*

Why should I top up minimum of 50000 KRW to a bus card!!!?

### 1/5 — ezl还钱！

*2026-08-02*

ezl退款啊🥹🥹为什么邮件全部联系不到人 能不能退款

### 1/5 — 👎

*2026-07-11*

not working

### 1/5 — Not functional

*2026-05-22*

It isn’t letting me add my card, and the AI bot is useless.

### 1/5 — stuck at authentication page

*2026-05-01*

Always stuck at the authentication page even with perfect WiFi connection,

### 1/5 — doesn’t work

*2026-02-05*

whoever wrote this app, fix it asap. I tried wechat pay, no QR code showed up, tried the mastercard and it refunded the money. Do better.

### 1/5 — Really big problem

*2025-06-26, version 1.0.1*

System deducted the money from my credit card first, but unsuccessfully deposit the money into my EZL card. We have no idea to solve the problem.

### 1/5 — 50k won gone

*2025-05-27, version 1.0.1*

I topped up 50k won I got confirmation charged into my credit card but it didn’t reflect at all in my balance.

### 1/5 — Be careful to use foreigner credit card

*2025-04-26, version 1.0.1*

System deducted the money from my credit card first, but unsuccessfully deposit the money into my EZL card. We have no idea to solve the problem.

### 1/5 — せっかく買って不具合

*2025-03-12*

個人情報を入力する時、ボタンを押せますが、名前の入力が全くできません。名前のところいくら入力さえしても文字が入りません。不具合だと思うので早急に直してください。韓国に行くのに使おうと思って買ったのに意味がないのでよろしくお願いします。

## Most praised reviews (3 highest-rated)

### 5/5 — Works great!

*2025-06-26*

No clue why there are so many low reviews. I just used this with my family for a Seoul trip and it worked great to see how much was on our cards and you can use it to top them off with a credit card. Only downside is you have to put a minimum of 50000 W on with a card. My 16 Pro was able to easily read the cards used.

### 3/5 — WeChat Pay

*2026-07-11*

Why is WeChat Pay unavailable？Hope it can be improved as soon as possible

### 3/5 — 問題ない

*2025-06-29*

名前を入力できなかったってレビューありますけど英語で入力するんやで

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*