# Ezlogz: ELD & Truck Navigation — user reviews > 87 indexed App Store user reviews of Ezlogz by EzTechTonic Inc, rated 4.30/5 from 2,784 ratings. - Source: https://appshunter.io/ios/app/ezlogz-eld-and-truck-navigation/id1171472456/reviews - App overview in markdown: https://appshunter.io/ios/app/ezlogz-eld-and-truck-navigation/id1171472456.md - Rating breakdown: 5★ 2,102 · 4★ 150 · 3★ 115 · 2★ 77 · 1★ 340 ## What do users think of Ezlogz? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast and responsive - 💡 Helpful customer support - 🔒 Secure and reliable **Cons** - 🐛 Frequent disconnections and glitches - ⏱️ Slow performance and app freezes - 💰 Hidden fees and shady billing practices - 🤖 Unreliable and inaccurate features **Commonly reported bugs** - Incorrect duty status changes - Lost mileage and driving data - Unidentified driving events - Compatibility issues with various devices **Most requested features** - Improved location tracking accuracy - Ability to delete unused trailers - Smoother duty status changes - Better integration with other apps ## Newest reviews (11 of 87) ### 4/5 — Review of service *2025-04-28, version 2.5.22* I only have on complaint so far and why can’t I delete trailers not used anymore. Otherwise all is good so far ### 2/5 — Отстой *2024-12-13, version 2.5.19* Перегруженный интерфейс. Много абсолютно бесполезных и лишних функций, которые только мешают. Для выполнения каждодневных действий нужно нажать по 33 клавиши. Я бы убил дизайнера этого приложения. Полный шлак. Версия для андроид постоянно зависает, вылетает или теряет коннект с траком. На айос еще более менее. Смарт сейфти это просто фикция. До них просто не дозвониться. Три месяца я пробовал звонить каждый день. Может быть ответили 3 раза сразу. Обычно перезванивают сами через 30-60 мин. Могут позвонить на английском, хотя просил на русском - жди еще пол часа. На английском специалисты гораздо трусливее и постоянно сделать чего то немогут или не хотят, так что приходится пробиваться к своим. В общем ребята не вздумайте работать с этой логбучной. Полный отстой. Потеряете деньги в простоях ### 2/5 — Can’t see my logs *2024-03-23, version 2.5.18* I can’t see or edit my logs. Worked the first time, not anymore ### 1/5 — App user *2022-12-22, version 2.4.31* The app is slow and glitches so much.! ### 4/5 — Bad *2022-06-17, version 2.4.19* Bad. ### 1/5 — HIDDEN CANCELATION FEES! *2022-05-30, version 2.4.17* Hidden cancellation fee’s, shady business practice. UPDATE: Opened an account, was told there are no hidden fees or cancellation fees if i buy the eld OBD module instead of renting it. Bought the device, paid 1st and last month. Everything was paid as agreed, then during cancelation, i was told i have to pay about 69$ in cancelation fees. What do you NOT understand about your own scam? Be aware pf these slick scammers, not to speak about the bug filled trash app. ### 1/5 — DO NOT USE. *2022-03-25, version 2.4.11* The customer service people are not help at all… Very rude… ### 2/5 — Full of bugs *2022-02-16, version 2.4.7* A lot of bugs, devise disconnects all the time almost everyday. Customer service is horrible. Rude and unprofessional. ### 1/5 — Garbage. WERE MY MILEAGE?????? *2021-09-28, version 2.3.5* Constantly disconnected and lost my mileage ### 1/5 — Reap off company *2021-04-24, version 2.2.4* Fraudulent transactions, fake data terrible customer service ### 1/5 — $2,900 lost in one month *2021-04-02, version 2.2.4* Absolutely the worst possible ELD out there. It glitches more than it works. Agreed to a 1 month trial period and ended up getting charged $2900 for cancelling my subscription with them. Their eld device gives false reading almost every day. My engine hours went from 3,600 to 312 and odometer went from 6,928 to 11,825 from one duty status to the next. Had similar issues across my entire fleet of 9 trucks. ELD’s randomly disconnect from the Bluetooth device and driving events aren’t always recorded and can’t be found in unidentified driving events. Status changes on the drivers phones, tablets wouldn’t update with the ELD device and then drivers would get violations for going over their allowed drive time or missed a pre trip inspection or fuel. You have to be a program developer or a magician to figure out how to use their application. I had several instances where my team trucks one of the drivers would finish his shift, go into sleeper berth, and sign out.. next driver started his shift signed into the eld connected to the device started driving but it didn’t sign out previous driver and kept him in driving mode for over 17 hours straight. This is by far the dumbest ELD program out there ## Most critical reviews (10 lowest-rated) ### 1/5 — Ezlogz Allows Editing Hours Too Easily *2026-04-22, version 2.5.22* Warning: Ezlogz is popular among certain Eastern European-owned companies exactly because it allows changing and falsifying working hours easily. It’s not a real tamper-proof ELD. Logs get edited, violations removed, and drivers can exceed HOS limits without consequences. This is unsafe and unfair. Looking for a proper compliant ELD – this is not it. ### 1/5 — Hard to reach sales *2025-10-04, version 2.5.22* Sold one of the trucks, been trying to reach someone about a refund because they just charged for the full year automatically, finally got a hold of someone and they told me to go through the app and request a refund so I did, so far it’s almost been a month and nothing ### 1/5 — Truck driver *2025-01-17, version 2.5.19* Edits are not accurate and features that are fmcsa acceptable are not available ### 1/5 — Poor service, never answered the phone bad 👎 *2024-11-15, version 2.5.19* ..jf ### 1/5 — me user *2024-08-08, version 2.5.19* hello app used to be good before now it’s very slow and glitching could you please fix this issue it’s really annoying now ### 1/5 — Not recommended *2024-07-12, version 2.5.19* The worst and slow . Disconnect while you drive, whenever the app want gets connected when not NO. Also some of the people in customer service has no clue what is this logbook or what is this bussines about. Looking for another provider.Do not recommend. They scam people for money only, but to provide a good service not.. You will get charged fees after fees how they want. ### 1/5 — Horrible *2024-04-08, version 2.5.18* The old updated version is almost impossible to use. SLOOOOOW ### 1/5 — Owner *2023-11-30, version 2.5.14* Scammers. Took 81$ for cancellation and don’t want back deposit for equipment. Scammers. Avoid them. ### 1/5 — Headache driver of K1 *2023-06-24, version 2.5.5* I so happy to get rid of Ezlogz. There is much software issues. I hope I never use Ezlogz again. ### 1/5 — Shady buisness *2023-01-17, version 2.4.32* Lots of hidden fees. Use another company instead. Horrible service! Their friends wrote the reviews for them. Super super shady business. ## Most praised reviews (10 highest-rated) ### 5/5 — Good service *2026-02-26, version 2.5.22* Good ### 5/5 — Professional *2023-10-04, version 2.5.10* Best ever use. ### 5/5 — Best mobile app for truckers *2023-04-26, version 2.4.43* This app is hands down thumbs up 👍🏾 the best app for truckers I love it love it love it please do not waste your time on the other trucker elog apps EZLOGZ app is the only way to go. ### 5/5 — жакшы *2022-07-05, version 2.4.20* Кыргыз драйвердер жакши корот угул лог ду ### 5/5 — Easy *2022-06-14, version 2.4.18* Easy ### 5/5 — Good 👍 *2022-05-28, version 2.4.17* EZlog works great. No problem with this ### 5/5 — Really happy *2021-10-31, version 2.3.7* It may be a new app and will be better with some time so far they always help me with any kind of issue really good technical support no complains five stars from my opinion ### 5/5 — ELD *2021-07-26, version 2.3.1* It’s great ELD log I just downloaded like 2/3 weeks ago learning how use still but it been great ### 5/5 — Driver *2021-07-18, version 2.2.9* Today I called customer support to get help for how to operate EZLogz and Incase when couples of times I get Stuck and was invoked lot of Violations and luckily I got very very helpful and very good customer support by name of Miss.Yetunde and she Listen all the problems what I had for use the app and she explained A to Z in very simple way to make me the understand and found her very good trouble shooter and outstanding customer support representative and was very much helpful and very patient person which’s gone roll up the EZLogz Businessies and help the credibility of repeat and referral and I thank you much. Imtiaz Nawaz. ### 5/5 — Excellent app! *2021-02-09, version 2.2.4* Works flawlessly for me! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*