# EzWIC — user reviews > 23 indexed App Store user reviews of EzWIC by Arizona Department of Health Services, rated 4.19/5 from 165 ratings. - Source: https://appshunter.io/ios/app/ezwic/id1272878475/reviews - App overview in markdown: https://appshunter.io/ios/app/ezwic/id1272878475.md - Rating breakdown: 5★ 102 · 4★ 18 · 3★ 8 · 2★ 5 · 1★ 20 ## Newest reviews (3 of 23) ### 2/5 — Jitterbugs *2021-10-01, version 2.5.17* For some reason it keeps saying it needs to update when it doesn’t and it and now I can’t check my benefits or use it for when I go to the store.it keeps saying it will work again but it hasn’t for 2 days now. Y ### 1/5 — Does not work *2018-11-13, version 2.3.5* Always says “currently not available” ### 4/5 — Not working completely.. *2018-03-18, version 2.2.3* This app is pretty great because you don’t have to carry around the little book & search through it.. But it won’t let me add my card to it. So, I don’t know what I have available. Sometimes it’s hard to keep track of those tiny receipts that show you what’s left. I tried deleting the app & reinstalling it, but I still can’t add my card. ## Most critical reviews (10 lowest-rated) ### 1/5 — So bad *2025-10-06, version 2.9.12* Away crashed, ### 1/5 — Technical Problems *2024-05-15, version 2.8.00* The app worked great up until the most recent update (week of May 15 2024). My phone has been in dark mode since before I downloaded the app, but all of a sudden with this most recent update this app has an issue with dark mode and is telling me to switch to light mode. It worked perfectly fine before I don’t understand why your developers are making everyone’s life harder. ### 1/5 — Totally broken *2024-05-15, version 2.8.00* New update doesn’t show current balances. Why was I forced to update to a version that doesn’t work? ### 1/5 — Worked great for years, but nothing loads x4 days *2022-04-27, version 2.5.21* This app has worked amazingly well for years, but this past Sunday it stopped functioning. I can’t see my balance, can’t scan anything, and can’t file complaints because “EzWIC is down”. How can you know your system isn’t working if people can’t tell you it’s broken??? It’d be a shame to use a different app as this one was so reliable. ### 1/5 — Supposedly maintenance *2021-10-01, version 2.5.17* Been trying to get on to the app to check my things and “maintenance” is being done keeps changing the time the app will be ready after the supposed “maintenance” is really stressful because I can’t see how much I have and need to go buy things. ### 1/5 — Not working *2021-10-01, version 2.5.17* Went to store and app wasn’t working when I needed it to and had to struggle using the benefits Fix the app ### 1/5 — Always unavailable *2020-08-19, version 2.5.16* I’ve have the app for a while now and it was great at first. Now it’s always saying “EzWIC currently unavailable” I can’t even submit feedback without it having that error message. I tried contacting by email but they just referred me back to the app. It’s very frustrating, the app was useful and now I can’t even add my card or see my balance. PLEASE FIX THIS. ### 1/5 — Not working *2020-03-09, version 2.5.14* Since yesterday I keep getting an error to make sure I have the latest version of the app... nothing is working :/ ### 1/5 — Not working *2020-03-09, version 2.5.14* It was working for the first 2 weeks I downloaded it all of a sudden it’s telling to get the latest one I’ve done that still doesn’t work ### 1/5 — Not working *2018-12-19, version 2.4.6* I had no trouble adding my first three children, but now I can’t add the new child. I love the spot and being able to tell you what’s left. I agree with the first review, it was so convenient to use. I also uninstalled the appt and also rebooted my phone but didn’t help. I even called support and left a message but no one has called back ## Most praised reviews (10 highest-rated) ### 5/5 — Everyone needs to download (; *2023-09-21, version 2.6.00* Want to switch out the bread for tortillas? Learn how on here! ### 5/5 — To bella94ann *2022-07-11, version 2.5.21* Open the app click on the three bars upper left. Pull down menu has manage cards then add card. I had to turn off my vpn and read the instructions! Lol I put my child’s birthday and they wanted mine! Worked just as slick as I would want! ### 5/5 — Very Convenient (American Samoa) *2021-09-30, version 2.5.17* This app is so convenient compared to carrying around a piece of paper with a list of what you’re allotted monthly. It also shows available balance after purchases and provides detailed information on what food items are eligible for purchase. I love it! ### 5/5 — Thank God for all the folks who helped make this app *2019-10-29, version 2.5.11* This app has made shopping much more convenient. No more books no more checks no more shady looks at the register. All this app needs is a recipe book Incorporated into it ### 5/5 — Good *2019-06-25, version 2.4.7* Always works for me. Much easier way to help me do WIC. ### 5/5 — Amazing! *2019-02-04, version 2.4.6* I had Arizona WIC for about five years. When they went paperless, they launched this app and it was far more convenient for us! Big give for this app particularly when you compare it with the other states, particularly Texas which spends least on WIC throughout the US. ### 4/5 — Wish it was online *2026-07-29, version 2.9.13* I enjoy using the app rather than using a book makes it so much easier, however it is very unfortunate and inconvenient that we cannot use wic for online orders. Makes it so much difficult especially if you are pregnant and have small children. ### 4/5 — Improvement *2024-10-09, version 2.9.00* WIC has changed in a positive way since I needed assistance 17 years ago. I’m pleased that you no longer have to write out those checks or carry around that booklet. Also the variety of food has improved. I’m very thankful for this program ### 4/5 — Not working now *2024-05-15, version 2.8.00* I just updated to this version if the app and now it’s not working I can not see my benefit balance it’s just a black page ### 4/5 — Won’t open *2020-01-30, version 2.5.11* I’ve had a few times where I went to the store and tried to open the app, but it wouldn’t open. The loading screen for the app would appear, but it would quit before it finished downloading all the way. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*