# ezykam+ — user reviews > 46 indexed App Store user reviews of ezykam+ by CP PLUS, rated 4.70/5 from 524 ratings. - Source: https://appshunter.io/ios/app/ezykam-plus/id1465226304/reviews - App overview in markdown: https://appshunter.io/ios/app/ezykam-plus/id1465226304.md - Rating breakdown: 5★ 423 · 4★ 58 · 3★ 19 · 2★ 11 · 1★ 13 ## What do users think of ezykam+? Overall sentiment: negative **Pros** - 👍 Great UI/UX design - 👍 Cloud streaming convenient - 👍 Two-way speaking/listening features - 👍 Motion detection awesome - 👍 Easy to use app - 👍 Flawless performance over time **Cons** - 🐛 App refreshes on leaving - 🐛 Cameras go offline frequently - 🐛 Unstable Wi-Fi connection - 🐛 App crashes during playback - 🐛 App is slow on iOS - 🐛 Two-way audio not working - 🐛 Subscription required for cloud recording - 🐛 App requires re-adding cameras after upgrade - 🐛 Login issues - 🐛 Notifications not received - 🐛 Motion detection not working properly - 🐛 Device always offline - 🐛 No support response - 🐛 Playback option not working - 🐛 Files in gallery not viewable - 🐛 Camera angle not returning to default - 🐛 App not responding/initializing **Commonly reported bugs** - App refreshes every time user leaves - Cameras go offline frequently - Unstable Wi-Fi connection - App crashes during playback - App is slow on iOS - Two-way audio not working - App requires re-adding cameras after upgrade - Login issues - Notifications not received - Motion detection not working properly - Device always offline - Playback option not working - Files in gallery not viewable - Camera angle not returning to default - App not responding/initializing - July 2024 update buggy - Motion detection sending alerts late or not turning off - Version 4.0.3 broke notifications and recording view - Camera list shows nil after update - Two way audio not working on iPhone and OnePlus **Most requested features** - Attach t-10 to t-5 seconds to recording start - Full-time recording with movement highlighter - Access live stream over local network (RTSP, local URL) - Higher playback speed options (4x, 6x, 8x) - Siri Shortcuts feature for automations - Option to revert to previous app version - Camera returns to original position after motion tracking - 360* automated turns when idle - Cloud storage for stolen footage - Change colors for playback detections - Jump to a particular time on a date in playback - Add users and see logged-in users - Notification for memory full - Automatic overwriting of old data - Voice clarity improvements ## Newest reviews (14 of 46) ### 4/5 — Playback option shows the oldest video first *2026-07-01* Whenever I try to check the recorded videos using the ‘playback’ option, the app by default shows the first recoded video of the current day. Logically, it should show the latest recording of the current day. Because of this, whenever I wish to check the latest recording, I have to manually scroll to the current time for this. I have already sent an email to support team for this. Please check and fix. ### 4/5 — Feedback + a pain point *2026-05-23* Hi dev team. I absolutely like what you have done with the UI/UX. Love it I have a pain point which if solved can be an amazing feature Whenever an automatic clip is recorded by detecting a motion the process time to start recording to on disk storage has a drift from the actual event that triggered the recording, even if the drift is very small vital info is lost also in the same way the action leading to the record trigger might be important. I would suggest to attach t-10 to t-5 seconds to the start of the of the recording t = trigger time I think that can be a very subtle but very good thing to capture the actions leading to the trigger of the recording event. I’m hopeful you will consider this. ### 3/5 — Full time recording playback can have highlighter for movement *2026-04-19* The CCTV system would greatly benefit from a feature that allows for full-time recording with playback that includes a highlighter for movement. This enhancement would significantly improve the ability to track and review important events, making it easier to identify and focus on areas of interest. **Developer response:** Dear Sir/Ma’am, Thank you for your feedback! We're always striving to improve and would love to know what we could do better to earn a 5-star rating from you. Your input is incredibly valuable to us. ### 4/5 — Suggestion to Enhance Playback Speed Options in CP PLUS Wi-Fi camera *2025-12-15* Dear CP PLUS Team, I would like to share a constructive suggestion regarding the video playback functionality in CP PLUS Wi-Fi camera Currently, the maximum playback speed available is limited to 2×, which can be time-consuming when reviewing long-duration surveillance footage, especially during audits, investigations, or routine monitoring. Increasing the playback speed options to 4×, 6×, or up to 8× would significantly improve efficiency and user experience. Higher playback speeds are commonly available in comparable surveillance systems and are extremely useful for quickly identifying events of interest without compromising operational productivity. I request you to kindly consider this enhancement in future firmware or software updates. This improvement would add substantial value for users who regularly review large volumes of recorded footage. Thank you for your continued efforts in improving CP PLUS products and services. I look forward to future updates. **Developer response:** Dear Sir/Ma’am, Thank you for sharing your valuable feedback. We have shared your feedback with the team concerned. Regarding the features, all the decisions are made by the team concerned as per the market acceptance, the features you want may come however it may take time. Once it gets released you will be notified. ### 2/5 — Cannot access Camera feeds till the Cameras are re-added as part of “Upgrade” *2025-07-01* I have installed cameras at stores in different locations, the app randomly keeps asking to re-add cameras citing an Upgrade, till re-added it is not possible to view camera feed! The problem with this policy is that the locations at which the cameras are installed are geographically far apart and it is not possible to re-add the cameras whenever the App decides, and till the cameras are re-added I don’t have access to the feed and the stored recordings thus defeating the very purpose of installing the cameras. Given this issue, I may have think about replacing the cameras and the App. **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — Always shows offline *2024-09-29* Always offline even when connected to data ### 1/5 — Device offline *2024-08-20* Wasted a lot of money for it, always shows offline, very rarely works. No recording, only snaps of movement detect. ### 2/5 — Great until it stopped *2024-08-01* I control my cameras from US. This new version needs me to be physically present in order to 'upgrade' my cameras. I guess I'll need to travel 😐 ### 1/5 — App Not working *2024-07-25* App is not responding and failure to initialise. ### 1/5 — Login issue *2024-07-24* My phone was iPhone 13 updated version but log in issue reason….please upgrade app to the latest version! Showing reason please help us…. **Developer response:** Dear Customer, The upgraded application is now available on the App Store. Please upgrade the app and log in again. ### 3/5 — Notification not being received after recent update *2024-07-07* I have stop receiving notifications on my phone since 6th July 2024 and features like two way talk are also not working since yesterday What’s the point of it you won’t be opening the app every single second to check motion tracking notification on your phone Please help asap ### 4/5 — I am missing a feature - Suggesting for changing colours for playback *2024-03-06* I liked the overall performance of the CP camera which I’m keeping for my home. However, when I want to check the playback it all shows in blue colour irrespective of the motion detection, movements, person detection. I suggest please enable this feature where if I want to look at the playback, the detections should show in different colours so that I can check only the detected area/time instead of looking at the whole day recording. I feel it is very important for day to day activity. Please enable this feature in the next update. ### 1/5 — Mr *2024-02-28, version 4.0.2* Bad service and no one to assist you ### 1/5 — Pathetic. *2023-10-05* Camera goes automatically offline again and again. My home Wi-Fi connection is excellent still it goes offline again and again . And after goes offline we have to forget the device and again we have to add the device that is worst part because how we can add a device which is installed at a roof how we can scan the camera with our mobile when camera is installed at location where your hand doesn’t go. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wastage of money *2026-07-30* I am very disappointed with this CP Plus camera. It did not meet my expectations at all. The recording feature is unreliable, with recordings frequently missing or not saving properly. A security camera is supposed to provide dependable surveillance, but this product fails at its most important function. Overall, it feels like a waste of money. I would not recommend this camera to anyone looking for reliable security monitoring until these recording issues are resolved. ### 1/5 — Recurring Playback Issues and No Response from Support *2026-06-07* I have a paid cloud recording subscription for one of my cameras, but the service is unreliable. Most of the time, when I need to access recorded footage, the app shows “Failed to load the cloud recording data.” I have raised multiple support tickets through the app, but have received no response. For a paid security service, both reliability and customer support are far below expectations. Very disappointing experience. ### 1/5 — Terrible app and product. *2026-02-21* Terrible Product — Do Not Buy! This camera is extremely disappointing. Every time you try to access the recordings, the camera goes offline. It doesn’t even maintain a stable Wi-Fi connection — it can’t stay connected from just 10 feet away. If you’re considering buying this product, look for something much better. It’s worth spending more on a reliable camera because this one simply doesn’t work. **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — Why does app has to refresh every time I leave the app *2025-10-12* Again Why does app has to refresh every time I leave the app. To CP Plus Management- either pay your developer well (so they are incentivised to do good work) or if they are paid well fire them. And if you decide to pay them well or bring in new team, please ask them to keep just one single app for all cameras. No multiple apps allowed. If you can’t get this basic stuff sorted it’s better to go with other companies. And why can I not play my video play back in 3x 4x or 10x. You fools if I want to play the 8hr video do you expect me to sit for 8hr. Absolute fools. And if your developers are telling you that it cannot be done there is software limitations, fire them. And hire new ones. **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — July 2024 update not working properly in ios *2025-08-14* Aug 2025: Please add Siri Shortcuts feature to the app so that we can add tap to run automations to shortcuts. Jul-2024: New update is buggy. Sometimes video stream is not being retrieved and motion detection is not working properly. At times It is sending alerts many hours after motion has been detected and sometimes motion detection is not turning off. This new version needs to be tested thoroughly as security is being compromised due to these issues which is the primarily objective of this device. **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — Terrible Service: No Support Response After 15 Days! *2025-03-25* Even after purchasing a one-year subscription, I am unable to access the recordings. I created a support ticket, but no one has responded. It has been 15 days, and I haven’t received a single reply. Terrible service—avoid this product! **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — Need urgent fix to app *2025-03-02* While motion tracking is on. It was not returning camera angle to default preset angles. It was going to any angle that is not any view to my garage. It was seeing the garage ceiling all the time. Not the cars in my garage. I have to manually reposition the camera angle every time. Other camera company have features. Like cruze control and it will return to default position after tracking any person. But cpplus does not. Please fix this motion tracking feature in cpplus e25a camera model or others. **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — User privacy is not there *2025-02-08* Cannot add users nor I can see how many users are logged in **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — Previous version of app did not needed a subscription for recording *2024-10-19* Why the new cloud recording feature with subscription is added when we already have physical storage set up . With the new version it is a new way of making money. Wish there is an option to degrade the version. I can’t even view anything even after having stable internet connection. You developers have ruined the app and made it unusable **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 1/5 — Previous version of app did not needed a subscription for recording *2024-09-29* Why the new cloud recording feature with subscription is added when we already have physical storage set up . With the new version it is a new way of making money. Wish there is an option to degrade the version ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent device and service *2026-06-07* I recently installed this app and the device and it’s amazing. The app is seamless with almost no lags. The synchronization is perfect ### 5/5 — Launch iPad Version App *2026-05-31, version 4.1.0* Launch iPad Version App ### 5/5 — Great UI! Question about accessing live feed locally for home automation *2026-03-15* First of all, I want to say that I really appreciate the design of your application. The UI is clean, intuitive, and very easy to use. I also think the cloud streaming functionality is implemented very well — being able to access the camera feed from anywhere is extremely convenient. I had a small technical question regarding the camera’s streaming capabilities. I run a small home server on my local network and like to archive recordings locally for my own storage and automation purposes. I was wondering if the camera exposes any way to access the live stream over the local network (LAN). For example, something like an RTSP stream, local URL endpoint, or a port that allows accessing the feed directly within the same network. Even if it requires authentication, that would be perfectly fine. My thought was that since the camera already streams video to your cloud service, there might be a way to access the same stream locally within the LAN and process it on a home server. If such an option exists, I would love to learn more about it. Even documentation for developers or advanced users would be incredibly helpful. Thank you again for building such a great product. Best regards **Developer response:** Dear Sir/Ma’am, Thank You for your Feedback. Please write us your concern at support@cpplusworld.com. We will be pleased to assist you. ### 5/5 — Best amongst all! *2025-04-02* Used different companies but the app for this cam is unbeatable. I wish there was option of 3x speed as 2x speed sometimes is too slow to check whole days feed. Other than that everything is perfect. ### 5/5 — Great buy *2024-11-30* It's working flawlessly even after a year... I suggest to the software developer to train the camera to come back to its original position fixed by us after a minute or so and make 360* automated turns every few minutes when idle including up and down tracking. **Developer response:** Dear Sir/Ma’am, We sincerely apologize for the inconvenience caused. We Request you, please share your issue and Camera Model details with our support team at support@cpplusworld.com. Our Team will be pleased to assist you. ### 5/5 — Bugs *2024-09-02* Version 4.0.3 broke the notifications and not even able to see the recording from messages. All messages are showing as empty. Please fix the bugs as soon as possible. Edit: issue got resolved after re-adding the devices. ### 5/5 — Excellent app *2023-06-29* It’s working fine …. easy to use ### 5/5 — Awesome security camera *2023-04-24* We are using this at our home. I liked the features of two way speaking and listening. Motion detection is also awesome at this price… I did recommend this to my fellow flat owners in my apartment and couple of them bought it… cloud storage and notifications are great and yet lit features that we need to explore bit overall very much satisfied ### 5/5 — Voice quality improvements *2023-04-19, version 3.0.6* Picture quality is good but voice clarity need to improve ### 5/5 — Best service *2023-03-18, version 3.0.6* Best service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*