# F&M MobilePlus! — user reviews > 26 indexed App Store user reviews of F&M MobilePlus! by F&M Bank (TN), rated 4.79/5 from 1,676 ratings. - Source: https://appshunter.io/ios/app/f-and-m-mobileplus/id952785859/reviews - App overview in markdown: https://appshunter.io/ios/app/f-and-m-mobileplus/id952785859.md - Rating breakdown: 5★ 1,481 · 4★ 118 · 3★ 27 · 2★ 18 · 1★ 32 ## What do users think of F&M MobilePlus!? Overall sentiment: negative **Pros** - 🚀 Fast and convenient app - 👍 Easy to use and navigate - 💻 Reliable remote deposit feature - 🤝 Exceptional customer service **Cons** - 🐛 Frequent app crashes and bugs - ⚠️ Unreliable account updates - 🔒 Login and security issues - 🕰️ Long periods of app downtime **Commonly reported bugs** - Login screen freezes - Account balance not updating correctly - Unable to transfer or withdraw funds **Most requested features** - Print statement option - Improved transaction history and reporting - Ability to delete linked accounts ## Newest reviews (6 of 26) ### 3/5 — Brooks *2024-05-31* The app been down for 3 weeks I feel bad but three weeks ### 2/5 — Issues with updated information *2024-03-11* At least 3 times a week I receive a notice that says “Do to an error on our end we cannot update your account information.” Or something similar to that. I have deleted my app twice and re-added it. ### 2/5 — Concerned with the accuracy *2023-07-14* I have had some recent problems with the app. I am concerned about the fact that doesn’t update sometimes when I log on. I get error messages often that says it can’t update. I have had to delete the app twice and reinstall it because it wouldn’t let me in. The screen would take me to my password login over and over. I communicated with a customer service rep and they told me to delete it and reinstall. It is imperative that a banking app is able to update and be accurate and accessible. Please fix these bugs. ### 4/5 — Pending transactions not showing on app for long *2020-07-10, version 2.19.2* I’m having trouble with the pending transactions staying on the screen for about 15 - 20 second and then they go away. Is there something I can do differently? Thanks!! ### 5/5 — Happy *2020-03-09, version 2.16.1* Happy with F&M APP Service, easy to get into account and easy to move around and easy move to my other accounts ### 4/5 — Much improved! *2015-09-24, version 2.0.28* This is a much better version of the last app. I love the fact that it uses touch ID for iPhone. The only reason I did not give it five stars is because of a small character flaw. It is not the banks fault, I blame this on Fiserv(assuming it is your app since you do all the backend). You can ADD other financial institutions to your dashboard, but you can not DELETE them. Only hide from dashboard. ## Most critical reviews (10 lowest-rated) ### 1/5 — The app has been COMPLETELY inoperable for 2 weeks *2024-05-28* The app has been COMPLETELY inoperable for 2 weeks, and unreliable even longer. That is honestly unacceptable, it’s quite evident that MANY online banking platforms use the exact same “app”, just branded differently. So why is it that this one is the only one that I’ve had issues with? ### 1/5 — App hasn’t worked for several weeks *2024-05-27* Time to find a new bank. I can’t deal with a broken app anymore. The fact that it hasn’t worked for WEEKS is unacceptable. ### 1/5 — Fix the app! *2024-05-22* It’s May 22nd and the app has now officially been down for an ENTIRE week! Fix it! ### 1/5 — Not working *2024-05-20* Get the app to start working. This is my only banking source and it will not let me transfer or pull out money. This needs to be fixed as SOON as POSSIBLE like NOW ### 1/5 — Terrible app *2024-04-04* This app is awful. Has many glitches. Many times it won’t update my balance or activity for 3 months and when I call about it they can’t help. Iv done all the things they tell me to do to fix it but it doesn’t work. Currently it won’t open and tells me to update yet there is no update. So I hit the open app and it again tells me to update. It’s very inconvenient ### 1/5 — I’m having trouble with the app *2024-03-22* I use the app very often. For the past several days I tried to log in and I’m told I need to update. When I go to the updated it just says open and then it is a revolving door. I need help, please. Thanks!! ### 1/5 — Hasn’t ever worked for me *2023-07-19* I’ve downloaded this app multiple times in order to use the mobile check deposit feature. It hasn’t recognized my login every time, and every time I’m on the phone with the bank resetting my password, but the login always fails. I can log in via the browser without any trouble, but the mobile app has never worked for me. Nobody at the bank knows why, either. ### 1/5 — Can’t see or print out a statement on mobile app *2021-11-16, version 2.36.0* What’s the point of having an app for the phone that doesn’t offer you a statement let alone a simple print option. There’s no transfer options available to me for some reason and nobody can trouble shoot this through CS. Big flop as far as I’m concerned. I guess it’s regional time ### 1/5 — Fix Bugs *2020-10-02, version 2.22.0* Every time I try to login to my account, it always says Error cannot access your account. Idk how I’m supposed to keep up with my account when it never refreshes and always gives me an error. This happens at least everyday, no matter what time it is and on my husbands phone, the correct available balance never updates at all! I love this bank and the app, but please fix what is causing this! ### 1/5 — Won't work on iPhone 5s *2015-09-01, version 2.0.26* Won't work with my iPhone 5s. I have tried reloading it 3 times. I even called the bank to have them help me and she walked me through every step. It still doesn't let me get past security questions and she was confused. She didn't understand why it wouldn't work. She told me to try another day. Well, I tried another day...deleted app then reloaded it, still does not work. Yes, I am using correct info to log in. I can log in on my computer, just not able to use this app on my phone. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional service! *2024-04-26* Jennifer Cowherd!!! She is the absolute BEST! I’m a little nutty an forget things I bother her all the time I have messed up my app. She always graciously helps me! I REALLY appreciate HER! Also everyone else! Hopkinsville Ky Branch Thank you so very much!!! Crystal Leonard ### 5/5 — Best Ever *2024-01-12* I have done business with F&M for years and they are the best ever or I would never stay!! ### 5/5 — Luke Tyler Branch Manager *2023-10-25* Mr Tyler is one of the best. He is one of the most kind, gracious, respectful and caring person. I truly believe Thant if you only $10 in the bank or you had only $100,000., you would be treated the same. ### 5/5 — Remote deposit *2023-03-21* You have no idea how helpful this is to me and every other elderly person!! Thank you having it. Barbara Allen ### 5/5 — Local Bank with Big App eal *2023-02-01, version 2.48.0* For a local/regional bank, the App does a lot on the fly! Transfers, pay bills, check balances, contact support. All good stuff! ### 5/5 — F & M *2022-10-25, version 2.46.0* F &M has great people. They give fine service to us. ### 5/5 — Easy *2021-06-25, version 2.31.1* Love my F&M mobile app! ### 5/5 — Very convenient *2021-01-15, version 2.25.0* I love how convenient this app is. I can easily deposit check, make transfers and see my balance. Love it! ### 5/5 — Dependable *2020-09-01, version 2.21.1* Straight forward, hasn’t failed me. ### 5/5 — Mr. *2020-08-03, version 2.20.0* This mobile banking app is very easy to maneuver through and gives me quick and accurate access to my information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*