# F-Secure FREEDOME VPN — user reviews > 572 indexed App Store user reviews of F by F-Secure Corporation, rated 4.50/5 from 1,148 ratings. - Source: https://appshunter.io/ios/app/f-secure-freedome-vpn/id771791010/reviews - App overview in markdown: https://appshunter.io/ios/app/f-secure-freedome-vpn/id771791010.md - Rating breakdown: 5★ 873 · 4★ 134 · 3★ 49 · 2★ 24 · 1★ 68 ## What do users think of F? Overall sentiment: neutral **Pros** - 🚀 Works well - 🔒 Provides good security - 👍 Easy to use - 👍 Reliable VPN - 👍 Excellent app - 👍 Simple interface - 👍 Effective protection - 👍 Great value **Cons** - 🐛 Frequent disconnections - 🐛 Unreliable connection - 🐛 Doesn't work with certain websites/apps - 🔋 Slows down internet speed - 🐛 Stops working after updates - 🐛 Compatibility issues with newer devices **Commonly reported bugs** - Login issues - Inability to transfer licenses to new devices - Disconnects WiFi connection - Trouble configuring on multiple devices **Most requested features** - More server locations - Better compatibility with streaming services - Ability to choose specific server locations - Improved account management across devices - More detailed usage statistics ## Newest reviews (17 of 572) ### 4/5 — Works but messes with receiving text messages *2026-02-02* Been using this app for a couple of years now, it sometimes takes time to connect to a server, have to switch servers to get it connected . Doesn’t bother me tbh but what does bother is, that it recently started messing with receiving text. Haven’t changed anything but all of a sudden - when I turn off the vpn- I receive old text messages that are weeks old… That shouldn’t happen. It never did that before **Developer response:** Hi Von, Thanks for reporting this. A VPN should not delay text messages. Changes in your carrier or OS can sometimes affect how SMS is routed while a VPN is active. Please try updating the app or switching servers. If it continues, contact support here : https://www.f-secure.com/en/support so we can investigate further. Best regards, Chameni / F‑Secure ### 1/5 — Obsolète *2025-09-18, version 3.6.1* Encore sur l’Apple store alors que non mis à jour depuis 1 an. NE FONCTIONNE PAS AVEC TAHOE NE PAS L’UTILISER . La Hotline a migré mon abonnement vers F Secure Total Security qui lui fonctionne. 1 étoile pour le fait que l’on puisse encore le télécharger et payer un abonnement 5 étoiles pour la Hotline par Chat qui a fait la migration. ### 1/5 — Virtually unusable *2025-03-01, version 3.6.1* I’ve used this app for many years on various Apple devices without problem. However, the new app is useless. The VPN keeps cutting out randomly and no amount of tweaking with the settings seems to make any difference. I’ve cancelled my auto-renewal and will be looking around for something else unless the app can be quickly stabilised. ### 2/5 — Not a reliable app *2024-12-15, version 3.6.1* The app did perform great in the first couple of years. But the last 12 months have been a pain. It frequently looses the connection for one reason or other. You need to switch it off and on again in order to get it to work. Quite a number of apps also have recognised the use of the app and will not give you a true VPN. I’m out ### 1/5 — Repeated, Constant, Disconnections *2024-11-14, version 3.6.1* 11/14 - Totally non-functional on iPad at this time. 12/6/23 - Some improvement but nowhere near enough. 10/24/23 - Worked very well for quite a while but now have frequent (iPhone and iPad) disconnections. 8/4/22 - iPad performance has deteriorated again. Would definitely not recommend for iPad use. 7/20/22 - IPad problems have been ameliorated over the past few days. 7/16/22 - For a while now, almost unusable on iPads - VERY frequent disconnections, regardless of servers selected or settings. 4/11/20 - Works well (with open VPN) on my iPad at this time. 3/23/20 - Raising my rating from one to three stars (which is somewhat random), mainly because the pandemic might have affected their ability to provide service (e.g. being overwhelmed because almost everyone is home). 3/19/20 - Very frequent disconnects make it almost unusable- takes minutes to re-connect each time. 3/13/20 - Lately, ability to remain connected to VPN (after being idle) is terrible (with newest iPad - 2019). 12/25/19 - Sometimes fails but not too often (raised to 4 stars) 2/6/18 - Reliability of servers is still an issue (on and off). 5/31/17 - Lowered my rating - Recent repeated problems with connections (to U.S. East Coast and South). The VPN service is extremely reliable (but not perfect). I've been using it for approximately 4 months. ### 1/5 — Worst VPN *2024-10-30, version 3.6.1* Does not work at all. Keeps getting disconnected every second on my iPhone. Never taking again 🤮. Wasted money. ### 1/5 — Awful *2024-09-20, version 3.6.1* Continuously disconnects, won’t be renewing ### 1/5 — Rubbish - never works when out of the UK… *2024-07-30, version 3.6.1* Was great - many moons ago… now just rubbish… ### 1/5 — Suddenly not working. *2024-06-20, version 3.6.1* After years of solid performance, now suddenly won't work. Poor ### 2/5 — Turns off automatically *2024-05-03, version 3.6.0* I am having problems with the app turning itself off. I am still to receive the Activate new app link to start using the new F-Secure app. Can you give me any help with these problems? I have been through the community pages and they have been no help. ### 1/5 — Worthless *2024-04-11, version 3.5.0* I spend more time with it off now as it spends most of its time buffering and preventing me from operating online. I routinely have to manually turn it off and on again to work, and manually cycle through servers. If I were to invent a vpn to protect my internet traffic by simply blocking my access, it would look like this. Highly unlikely to renew my subscription. ### 1/5 — FIX YOUR VPN NOW!!!!!!!! *2024-03-25, version 3.5.0* YOUR APP KEEPS COLLAPSING!!!! FIX WHATEVER TINKERING YOU DID!!!!! AND REFUND ME FOR THE DAYS THAT ITS DOWN!!! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 ### 1/5 — Not good *2024-03-20, version 3.5.0* Not worth the money. I cancel the subscription after 5 month because no one is answer on support request and it doesn't work properly at russia(where vpn is blocking) ### 4/5 — Great VPN, account management not so much *2024-02-29, version 3.5.0* Freedome has been the quiet achieving VPN for years: simple, reliable, fast enough and from a trustworthy company. This makes it pretty good for family and recommending to others. It now requires a convoluted, time consuming process to get them on board which is quite a hinderance, particularly while upgrading. Edit: performance issues seem to be resolved. It’s back to easily being worth the slight premium over other VPN providers. ### 2/5 — I guess it protects *2024-02-14, version 3.5.0* Ever since the 12-month renewal, to the minute, I can’t receive or send texts consistently without error Constantly “can’t connect to the internet” even with 2-5 cell bars and using Google maps or checking/using any app on cellular data use. The phone is 80% of the time offline whether near WiFi or on cellular data. It’s rather annoying and I’ve sent feedback and taken the survey and searched the pointless FAQ section. Can’t find how to contact a human. Worked fine in 2023. 2024 kicked off with new billing and bolloxed service. I have deleted the app and reinstalled. I’ve updated the software. Nothing works Until I turn off Freedome And then what’s the point of having it. ### 2/5 — Apple Support ask me to switch to another provider *2023-12-30, version 3.5.0* After installing Freedome VPN App subscribed with my broadband service provider, I start having sync problems with duplication of Contacts, iCloud backup not including recent contacts, and duplication of Numbers files with same date and time. Apple Support asks me to switch to another VPN provider, I am using iPhone XR and IPad mini 6 iOS 17.2.1. Also, even though I subscribed your App, why is it not listed in my Apple Subscription or Purchase? ### 2/5 — Inconsistent works *2023-12-22, version 3.5.0* This App is frustrating and work’s inconsistently. ## Most critical reviews (10 lowest-rated) ### 1/5 — Ben yaptım bu hatayı siz yapmayın çok kötü *2026-08-13, version 3.6.2* Asla çalışmıyor sakın para verip almayın. Ücretsiz deneme haftam bittiği gibi faturayı kestiler ve asla çalışmamaya başladı ### 1/5 — The automatic WiFi protection does not work *2026-08-04, version 3.6.2* This feature stop working for a while now. When is this going to be fixed?? ### 1/5 — Andrew *2026-08-03, version 3.6.2* I paid for the year then it expired after one month and there is no means of getting it sorted. ### 1/5 — Keine Verbindung *2026-07-26, version 3.6.2* Leider ständige Unterbrechungen, Meldung: Warte auf Internet. Schaltet man das VPN aus, funktioniert die Verbindung super, was ja nicht der Sinn ist. Und Nein, ich werde dem Support nicht antworten, da man ja erwarten kann bei einem nicht grade günstigem VPN, das es geht. Ein sicheres Netzwerk kann auch nicht mehr eingestellt werden. Aber wenn man 8 Monate nichts an der App macht, weiss man ja, was man von diesem Anbieter erwarten kann! Etliche Meldungen hier, das Freedome nicht funktioniert, und 10 Monate lang passiert immer noch nichts! Natürlich wird das Abo für 10 Geräte NICHT verlängert, auf so einen Anbieter, den seine Kunden so überhaupt nicht interessieren, hab ich auch keine Lust mehr. ### 1/5 — İnternet bağlantısı yok diyor *2026-06-17, version 3.6.2* Çok severdim nedense artık düzgün çalışmıyor internet bağlantıı yok hatası alıyorum ### 1/5 — Nothing But Problems *2026-06-17, version 3.6.2* I have paid for and used your VPN for the last 10 years. I have had nothing but trouble with it in the last 6+ months. It is not working properly on any level on my iPhone since upgrades. I myself have done everything I know how to try and fix it, including your website instructions. Frankly, I've had enough and will not be renewing my subscription which is due in another few months. You fix it or help me fix it. Total Frustration ### 1/5 — This VPN Will Take Your Money And End Up Not Giving You Access To Use. *2026-03-14, version 3.6.2* This VPN Will Take Your Money And End Up Not Giving You Access To Use. ### 1/5 — There is problem *2026-01-14, version 3.6.2* The app show me “Could not connect to the Internet. Check your Internet connection and try again. OK” All the app is work i delete the and install but still the only one not working ### 1/5 — Paska ei toimi *2026-01-08, version 3.6.2* Doesnt work and disconnects from wifi ### 1/5 — IOS 26 *2025-09-21, version 3.6.1* Since I’ve updated to IOS 26 the app doesn’t work. Please fix and update. ## Most praised reviews (10 highest-rated) ### 5/5 — Good Company in the middle of an app restructuring *2024-04-25, version 3.6.0* F-secure is an industry leader. A new app rollout is in process and I wish the company the best. ### 5/5 — Best VPN and great value! *2024-03-14, version 3.5.0* I've tried loads of VPNs over the years and all of them caused some kind of issues, like slowing down my connection, blocking it all together or would stop working. Also prices of the popular ones are so high. This VPN works so smooth and without interruption. I'm on the monthly plan and it's so cheap! Also from a brand I know and trust, F-Secure ever since I heard, it's used in places like nuclear plants etc. My favourite VPN by far! Totally recommend! A++++++ 😃 ### 5/5 — Ein sicheres Gefühl *2024-02-23, version 3.5.0* Mit Freedom VPN gehe ich mit einem guten Gefühl ins Internet und das schon seit Jahren! ### 5/5 — Von *2023-11-24, version 3.4.1* Very good ### 5/5 — Excellent. *2023-09-30, version 3.4.1* Well priced with excellent usability. Works well in western and Eastern Europe as well as across the USA. ### 5/5 — Brilliant *2023-08-20, version 3.4.1* Works quietly in the background without any need for user interaction. ### 5/5 — Helps Iran *2023-05-19, version 3.4.1* Iranian people needed Vpn , plz Helps iranian people 🙌🏻🙌🏻🙌🏻 ### 5/5 — Sehr zufrieden *2023-04-21, version 3.4.1* Ich bin sehr zufrieden. Das Programm ist auch für unerfahrene User übersichtlich und leicht verständlich gestaltet. Weiter so. ### 5/5 — Great *2023-03-16, version 3.4.1* Best ever ### 5/5 — Great VPN *2022-12-05, version 3.4.1* I have been using F-Secure Freedome VPN for over 6 years. I have always found it reliable and it works great. The price is also very reasonable. Would highly recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*