# FAB&T Mobile for iPhone — user reviews

> 61 indexed App Store user reviews of FAB&T Mobile for iPhone by First Arkansas Bank & Trust, rated 4.58/5 from 693 ratings.

- Source: https://appshunter.io/ios/app/fab-and-t-mobile-for-iphone/id1515277281/reviews
- App overview in markdown: https://appshunter.io/ios/app/fab-and-t-mobile-for-iphone/id1515277281.md
- Rating breakdown: 5★ 454 · 4★ 55 · 3★ 23 · 2★ 15 · 1★ 30

## What do users think of FAB&T Mobile for iPhone?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 👍 Functional across multiple banks
- 👍 Helpful for travel
- 👍 Convenient for moving money
- 👍 Good customer service
- 👍 Improved over the years
- 👍 Like new features

**Cons**

- 🐛 Too many steps for tasks
- 🐛 Frequent login issues
- 🐛 Difficult to navigate
- 🐛 Vertical display on iPad
- 🐛 Poor user interface after updates
- 🐛 Small font size
- 🐛 Frequent password changes
- 🐛 Cannot turn card on/off
- 🐛 No viewing/printing of statements
- 🐛 Face ID/biometric login issues
- 🐛 App unavailable
- 🐛 Security code required every time

**Commonly reported bugs**

- Cannot log in
- Won't allow password entry
- Not working for almost a week
- App freezes
- Spinny wheel of death
- Loses user ID after updates
- Constantly logs out
- Signs out every week
- Face recognition feature went away
- Face ID not working
- Authentication required weekly
- New update bricks the app
- Doesn't send all transactions/balances daily

**Most requested features**

- Bring back old version or option to switch
- Improve bill pay steps
- Horizontal display option for iPad
- Add help option within the app
- Allow searching charges
- Improve Zelle functionality
- Improve PayPal integration
- Allow card on/off feature
- Enable statement viewing/printing

## Newest reviews (13 of 61)

### 2/5 — Not as user friendly as previous version

*2026-03-09*

This app is not as user friendly as the previous version. Too many steps to complete one task. I would like to see the old version brought back or an option to switch to the older version if possible.

**Developer response:** Thank you for your feedback so we can improve the app.

### 3/5 — Not working for almost a week now

*2026-02-15*

I never had any problems using this app, but I haven’t been able to open this in almost a week now. I deleted and reinstalled, but it didn’t help. Can you please fix the bug, or whatever is preventing my phone from accessing the app? *I have an older phone that won’t update to 17, but this app is approved to work on older models. Please help.

**Developer response:** If you have tried to reinstall the app again and update your phone, then your phone might be too old for our app. You can still view your account through our website on a web browser.

### 4/5 — Works well

*2025-12-03*

This app has definitely improved over the years and is now close to the apps the big banks have.

**Developer response:** Thank you for your feedback!

### 2/5 — Terrible app

*2025-11-24*

I use my ipad and it will only display vertically. It is very hard to type on a keyboard that my ipad is attached to when the screen is vertical. There is no help option so every time I want to do something and I don’t know how I have to call the bank. I have complained about the non horizontal display and the claim they would look into it. That was months ago and I am still putting up with it.

### 5/5 — Jim

*2025-11-21*

Great app, easy to use, still adjusting to updates because I’m old and I don’t like change. But I appreciate the opportunity to bank with the app.

**Developer response:** Thank you for your feedback!

### 5/5 — One of the best banking apps.

*2025-11-21*

This app is easy to use. The bill pay could have a few less steps but I am glad to have the bill pay options. That could be important to some people. Anyway, easy to use, easy to move money around if you have more than one account. Bill pay is easy to use just has a lot of clicks.

**Developer response:** Thank you for your feedback!

### 5/5 — Easy to navigate

*2025-11-20*

I am a lot old school but this ap has been great, so easy and functional.

**Developer response:** Thank you for your feedback!

### 5/5 — Better than other banks!

*2025-11-19, version 6.0.0.11169*

Best of all!

### 3/5 — Could be better

*2025-11-19*

Since the update I have been unable to receive banking notifications when money has been drafted from my account (when my card is used)

**Developer response:** Please go into your app and turn on the notifications for alerts.

### 4/5 — Direction on bill pay

*2025-11-18*

Options of payment dates. Explain the monthly etc. View of payments regarding where they are on the list.

**Developer response:** Please call us at 800-982-4511 or visit your local branch so we can explain bill pay.

### 5/5 — Great app

*2025-11-17, version 6.0.0.11169*

Great app

### 2/5 — Was great then the changed the way you log in.

*2025-09-02, version 6.0.0.9601*

Was great then they changed the way you login.

### 5/5 — Amazing

*2025-08-21, version 6.0.9173*

One of the best banks ever

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t even log in

*2026-05-07, version 6.0.0.15320*

Won’t even allow me to put in my password

### 1/5 — PITA

*2025-11-18, version 6.0.0.11169*

Too many password changes required, and too many steps to reset it

### 1/5 — Spinny wheel of death

*2025-10-27, version 6.0.0.11169*

Always get stuck and the spinny wheel of death and takes forever to get in

### 1/5 — Worst banking app

*2025-10-14, version 6.0.0.11169*

While there may be a worse app out there, I have not seen it.  

Signing in, you enter ID and hit continue from the top right… no obvious button.  

They require frequent password change, but you must do that online and not in the app.  

You cant turn your card on/off.  

No viewing/printing of statements 

It is really a basic app good only for checking your balance and using Zelle.

### 1/5 — Get different developers

*2025-08-15, version 6.0.0.8142*

This app is terrible. Every time they update it or you use it it loses your user ID even though you told it to remember you. I’ve been using it for several years and this is the least favorite banking apps I have. Such a great bank should have a great app.

### 1/5 — Not a fan

*2025-08-14, version 6.0.0.8142*

This app constantly logs me out, harder to navigate. I despise it really. Wish they would start over again on the entire design & functionality. Please!!

### 1/5 — Terrible after "update"

*2025-08-14, version 6.0.0.8142*

More clicking steps required to do a simple payment. Stupid design

### 1/5 — Result

*2025-08-13, version 6.0.0.8142*

Signs me out every week🤬🤬🤬💁

### 1/5 — This app stinks

*2025-08-11, version 6.0.0.8142*

Before the updates, it was easier to see and read.  Now the font is so small and much harder to see and navigate.  Much harder to use. I’m slowly moving my stuff to another bank.

### 1/5 — No.

*2025-08-10, version 6.0.0.8142*

It was better and easier to navigate before.

## Most praised reviews (10 highest-rated)

### 5/5 — Mobile App

*2026-05-07, version 6.0.0.15320*

Like some of the new features

### 5/5 — Mobile App

*2026-04-01, version 6.0.0.14485*

Real easy to use.

### 5/5 — Like it!

*2026-03-26*

Easy to use, helps a lot, especially when traveling.

**Developer response:** Thank you for your feedback!

### 5/5 — Functional

*2026-03-17*

I have accounts with four different financial institutions. Three of them use this app with their brand on it.  Same Home Screen, same color, same options, all of it.  It works with all three banks.  JPMorgan/Chase and Charles Schwab use different apps that work also.  Go apps.

**Developer response:** Thank you for your review.

### 5/5 — One of the best banking apps.

*2026-03-03*

This app is easy to use. The bill pay could have a few less steps but I am glad to have the bill pay options. That could be important to some people. Anyway, easy to use, easy to move money around if you have more than one account. Bill pay is easy to use just has a lot of clicks.

**Developer response:** Thank you for your feedback!

### 5/5 — Mobile App

*2026-03-01*

Live all the benefits of mobile banking since I travel all the time, fast and professional help when needed!

**Developer response:** Thank you for your review!

### 5/5 — Great App

*2026-03-01, version 6.0.0.13616*

So easy to use

### 5/5 — Outstanding

*2026-02-27, version 6.0.0.13616*

Very nice to have helps me greatly thank you

### 5/5 — Love it!

*2025-12-18*

Been using app for about a year. It’s really helpful & convenient.  Never want to be without it.

**Developer response:** Thank you for your feedback and glad we were able to help you!

### 5/5 — FAB&T

*2025-11-30, version 6.0.0.11169*

Great bank customer service second to none

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
