# Fabindia Online Shopping — user reviews > 35 indexed App Store user reviews of Fabindia Online Shopping by Fabindia Overseas Private Limited, rated 2.90/5 from 32 ratings. - Source: https://appshunter.io/ios/app/fabindia-online-shopping/id1479713062/reviews - App overview in markdown: https://appshunter.io/ios/app/fabindia-online-shopping/id1479713062.md - Rating breakdown: 5★ 12 · 4★ 3 · 3★ 2 · 2★ 1 · 1★ 14 ## Newest reviews (11 of 35) ### 1/5 — Glitch *2023-03-28* The app has glitches , it’s too tedious to order and scroll, if you open an image you can go back without exiting the app and re opening it. The address change would not happen on multiple tries. Eventually had to log on to the website to transact. Order placed did not arrive, no revert from support email on checking, for over ten days, till a random SMS popped stating some refund , which could not be tracked either .. **Developer response:** Dear Nehra, We are sorry that you feel this way. Please do share the screenshot of the error page along with your order id with your contact details at support@fabindia.net and our team will reach out to you at the earliest. ### 1/5 — This App is really bad *2023-02-03* Fabindia is one of your favourite brands for ethnic wear and home products. This app though is extremely pathetic. Takes tonnes of time to load, even though if your internet speed is over 600mbps. The UI is bad, doesn’t have a back option. If you are checking out a product after applying filters and you want to come back to the filtered product list, that is not possible. You will start your search all over again. Please invest in technology, take feedback from the users, look at your your competitors app and then build a new one. ### 1/5 — This app never works *2022-11-19* Don’t bother downloading it, it’s always down ### 1/5 — No improvement *2022-09-09* I read feedback from last year. Seems like no improvement at all. People have same complaints they had last year. What a shame. With a brand like this app is worst. I understand you focus on in store sales. But then keep more variety in stores. Online store is as good as window shopping. Getting error while i want to checkout it doesnt let me register as a user as well. It starts saying internet connection offline - what rubbish. ### 1/5 — No use *2022-06-12* You should bring down this app and offer discount to customers, would make sense ### 1/5 — Overpriced - Crap wrapped and marketed in gold *2021-10-18* Not worth the amount invested ### 1/5 — 70% of the core functionality is not working *2021-09-09* App do have more collections but no proper order support and tracking, so I would suggest not to buy any product from this app .order tab is not working so you won’t be able see what is happening with your order, complicated return process , only via email they support , you have to wait 48 hours to get a initial response from support team ,I personally love fab India products but now I just hate the complete brand because I ordered a product from their app , below average customer support ### 1/5 — Very bad service *2021-08-18* I love Fabindia products but their app and the service is the worst!! I ordered three items and they delivered just one! Other two products were cancelled by them without any mail to me! It was a prepaid order and I haven’t received my refund yet! Mailed them twice but no response! Their customer care number is just useless!! They are always busy so you can’t talk to them for your query! Mail them and wait for ages to get the reply! This is not the first time!! I have faced the similar issue in past too. Very disappointed!! ### 1/5 — App is the worst *2021-08-17* I wanted to order to a different adress. Clicked add new adress and continued finally in the order list, it’s the old adress. There are no options to cancel order. If you email them it will take 2-3 working days. If you phone them your 30 mins will be wasted. Better buy from some other place. Either it should be technologically perfect or there should be backend support. This will take a lot of your time. Either visit a store or stay away. ### 1/5 — Doesn’t work *2021-04-24, version 1.1.25* Downloaded the latest version of the app. Terrible user experience. Many items are sold out but they still show up, so you’ll be scrolling endlessly and pointlessly because you can’t buy what’s sold out. Then when you do find things are available, and go add it to your shopping basket, it asks you to sign up or login. You go through the whole sign up process and at the end you get an error code and you can’t sign up so of course now you can’t buy. What a terrible waste of time! I wonder how many customers they are losing because of this poor experience. I’m deleting this app right away! ### 1/5 — Unable to submit messages through app ; can’t removed items from cart *2021-03-26* 1)I tried to submit my grievance through app support and it never placed my request each time I try to submit my grievance itshows check internet or invalid data etc . 2) when I added 5 or more items into cart and tried to remove some items before placing the order , there is no option for delete or move to cart. I tried many times and Send a mail regarding this still the problem persists!! 3) Every time I face difficulties while online shopping from Fabindia either they cancelled my item even after I received a order sent message or I receive an exactly different colour product ! Should have to improve your support service and app service ## Most critical reviews (10 lowest-rated) ### 1/5 — Been on app for four hours *2024-11-16* Payment won’t go through on multiple credit cards. Same cards work on Amazon, Nyka fashion, and Myntra **Developer response:** Please accept our sincere apology. We are very sorry to hear about your experience with us. Please share your details on support@fabindia.net and we will get this resolved quickly. ### 1/5 — Different coloured products received *2024-09-02* Every time I order online I receive a garments which are of different Colors. I tried each time to place a call or mail and share the same. But repetitive dissatisfaction each time inspire of sharing the same in call and through my mails. This is another trial order as to go and buy from the city is a pain for us. The store is located 49 kms away from our home. This is the only reason I keep buying online but Iam not happy bout it. **Developer response:** Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved quickly. ### 1/5 — All the defective products sold online *2024-07-18* This review is not specifically for the app but it's for the products that they are selling online. I ended up returning 4 out of 8 products that I had ordered. It is clear that Fab India is following unfair practices since all the returnes products were having defect, even wrong product were sent to me. Even the app does not have any place to review the product and give feedback. There is no feature for customer support for purchased items and no visibility of how the returns will work. Absolutely unexpected experience something from Fab India. **Developer response:** Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved quickly. ### 1/5 — Fraudulent site *2024-06-16* Please don’t use this site. I had ₹7550 debited without any order while I was trying to make an online payment. There is no customer service on Sundays. They leave you hanging dry after they make fraudulent transactions. They suddenly turn into a government organisation. While all the rest of shopping sites have customer service available on Sundays considering maximum transactions are made on weekends. The worst site I have shopped on. Please don’t shop on this site. I only wish my money gets returned. **Developer response:** Please accept our sincere apology. We are very sorry to hear about your experience with us. Please share the screenshot of the transaction on support@fabindia.net and we promise to get this resolved. ### 1/5 — Pathetic Service *2024-06-11* Don’t bother to use this app or even their website. Their delivery and logistics service is broken and pathetic. Fabindia should stick to retail outlets, they don’t have the know how to enter service deliveries for online orders. Many products are broken, many product’s inventory is not updated so they cancel your order delivery after 3 weeks!, quality checks are not complete. Will stay away from Fab India. Result: A broken e-commerce business and a highly dissatisfied customer. **Developer response:** Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved. ### 1/5 — "Review: FabIndia's Poor Customer Service and Order Processing" *2024-05-02* FabIndia is a company that often takes a long time to process orders placed through their app. They don't give updates or send SMS notifications about the status of your order. You might have to call their customer care multiple times to remind them about your order. Sometimes they say they'll check if the product is available in their warehouse after you've already paid. It can be frustrating because you might not receive all the products you ordered, and sometimes they cancel items without telling you. Overall, it seems like they're not very organized or efficient. **Developer response:** Dear Anit Arora, Please accept our sincere apology. We are very sorry to hear about your experience with us. Please let us know your order number at support@fabindia.net and we promise to get this resolved quickly. ### 1/5 — Horrible app& desktop *2024-02-05* Horrible app & desktop. Not user friendly. Their links don’t recognize the user’s touch. It’s just an inconvenience. Can’t shop here anymore. **Developer response:** Hi, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at support@fabindia.net to help us assist you in resolving the concern. ### 1/5 — Absolute worst app *2023-08-22* This app has so many issues. But the major one is data storage which is the most basic thing any app or it’s team behind it should take care. All my order history and wish list has been deleted numerous number of times. My old registered number from which I placed so many orders during 2020 Covid times shows to be not registered now. And every time I try to register or login with same or different mobile number , it again manages to log me out within a day or two. I mean the brand is affecting its business in this manner. I had such a long wish list which I fully intended to purchase. But now they way this app keeps deleting my data , I just don’t have any time or energy to keep a track of it. Never seen such useless app from such a reputed brand. And it’s funny how the team manages to bring even more crappy updates one after the other only to make it even worse. As a developer myself i can totally tell this app is just a lazy piece of work by its team. **Developer response:** Dear Tanz, We are sorry that you faced an issue. Could you please share your contact details with us on support@fabindia.net so that we can get in touch with you and resolve the issue. ### 1/5 — Not a stable app *2023-07-14* Your app has so many issues that it’s a hassle for us to buy via an app. Navigation glitches, filter etc. The most problematic amongst all these were data storage!!! All my data was not just deleted when you did migration but numbers were swapped between addresses n a deleted no (deleted at ur end) was linked to my current displayed address which was not showing on UI.. I went through a lot of hassle to get my goods delivered n that too it was a totally a diff item (bottom of a set). And on top of that, your customer service executive person wrote to me that product is matching n can be seen on the CCTV camera so closing the complaint. Finally, I get it done n the next person saw the issue n accepted n took the return but I deleted the app **Developer response:** Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. We'd like to understand the issue and help you with it. Kindly share your details at support@fabindia.net and we promise to get this resolved quickly. ### 1/5 — Refurbished app *2023-04-02* Your app is by far the worst app I have come across. It is like ordering by pulling teeth out. Where do I begin? You removed everything I had kept in my wishlist barely a day ago. I have to log in EVERY TIME I open the app. I gave a new address for delivery today, your app made it the “default” address, and still chose the old address for delivery once the payment was made. Who on earth made this app? Bunch of kindergarteners? Disgusting app and absolutely pathetic experience. For all the cost you are increasing of your products, try to apply some of that to improving your app, make a new one perhaps, because this one is useless, absolutely useless. **Developer response:** Dear EC, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at support@fabindia.net for further assistance. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr *2025-05-01* You produce the best products ### 5/5 — Great App *2025-02-19* The app made it easy to navigate the online store. Well done. ### 5/5 — Smooth shopping *2024-10-02* Compartmentalised merchandise helps a lot in making the right choice in a short time. Smooth payment option, hassle free payment and on date delivery make it easier to enjoy shopping in a relaxed mood. **Developer response:** Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high. It's rewarding to know that you were satisfied with our service. Happy Shopping! ### 5/5 — Great app! *2024-08-28* Excellent app easy to use **Developer response:** Thank you so much for taking the time to leave us feedback. We’re thrilled to hear you enjoyed your experience. Happy shopping! ### 5/5 — Fabindia Fabulous *2024-01-25* I am amazed to see low ratings for Fabindia, considering the wonderful quality and range of what it offers. Over the years, I’ve found so many things there that were just perfect for my taste. Perhaps what the low ratings are focussed on is not the store itself but the online shopping experience. I myself have run into occasional trouble, including being unable to use my longtime account to purchase curtains just a few days ago. But when I called customer service, they figured out that my account needed to be refreshed — for whatever reason — and once that was done, all was fine. **Developer response:** Thank you so much for taking the time to leave us feedback. We’re thrilled to hear you enjoyed your experience. Happy shopping! ### 4/5 — Great app better store! *2024-07-03* I first visited Fabindia store in India like ten years ago. Just discovered the app. Great brand and good prices! **Developer response:** Thank you so much for taking the time to leave us feedback. We’re thrilled to hear you enjoyed your experience. Happy shopping! ### 3/5 — Hyped brand *2025-02-21* Very expensive. Some stuff is very average ### 3/5 — Did someone forget the back button and the Order section? *2022-09-09* Highly frustrating that once you reach an item page there is no way to go back to the listing page. Also they decided to do away with the order section under profile so there is no way you can see the status of whatever you’ve ordered on the app or the website. I really don’t understand the user journey here. ### 3/5 — Unable to place order *2020-12-24* Faced 2 issues while placing the order: 1. Wasn’t able to place the order either from website or the app. Kept on getting a random error message and the customer care service was also unable to help. 2. There was a promotional discount on Amex cards. Amex cards have a 4 digit CVV and the app won’t let more than 3 digits to be entered. Why have offers when your apps don’t support them! **Developer response:** Dear Ajay, We sincerely regret the inconvenience caused. Request you to share your contact number and email id (that was used while placing the order) on support@fabindia.net so that we can assist you on this at the earliest. Happy to serve you! Kind Regards, Team Fabindia ### 2/5 — Never updated with true stock levels *2024-09-30* Sometimes the payments don’t go through, the stock levels aren’t accurate. Not a vety good app for a premium store. Could be so much better and seamless in transactions **Developer response:** Please accept our sincere apology. We are very sorry to hear about your experience with us. Please share the screenshot of the error and your contact details on support@fabindia.net to get this resolved quickly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*