# FaceAi: Face Swap Any Video — user reviews > 1,057 indexed App Store user reviews of FaceAi by Koi Apps, rated 4.20/5 from 14,025 ratings. - Source: https://appshunter.io/ios/app/faceai-face-swap-any-video/id6470990632/reviews - App overview in markdown: https://appshunter.io/ios/app/faceai-face-swap-any-video/id6470990632.md - Rating breakdown: 5★ 10,158 · 4★ 1,037 · 3★ 674 · 2★ 272 · 1★ 1,884 ## What do users think of FaceAi? Overall sentiment: negative **Pros** - 👍 Great face swap abilities - 🚀 Fun and easy to use **Cons** - 💰 Expensive subscription and additional fees - 🐛 App crashes and glitches - 🤖 Poor customer support - 🔒 Lack of transparency around paid features **Commonly reported bugs** - Videos get stuck in processing - Purchased credits not being applied correctly - App stops working after a period of time **Most requested features** - Allow multiple face swaps in one video - Improve video quality and rendering - Provide a free trial period ## Newest reviews (14 of 1,057) ### 2/5 — Absurdly expensive *2026-06-18, version 6.4* Charges for every video. Promise of 50 is bs ### 2/5 — Keeps failing on every video *2026-06-08, version 6.4* Over two weeks and I haven’t had one successful creation fail, after fail after fail ### 3/5 — Some mistakes but have been fixed *2026-06-03, version 6.4* It has it flaws for sure. But if you contact the team (through here, actually), they will respond and try to fix the issue. When it does yield results, it is a very good product. ### 2/5 — Good *2026-05-25* Good **Developer response:** We’re sorry FaceAi didn’t meet your expectations. We saw your review and want to help, so please email us at faceai@koiapps.co and our team will look into your issue personally. ### 4/5 — Stupid *2026-05-23, version 6.4* It dumb as hell ### 1/5 — This app is the worst. *2026-05-22, version 6.4* It’s expensive and does not work. ### 1/5 — Did not do anything it said it could *2026-05-21, version 6.4* Complete waste, doesn’t faceswap at all ### 1/5 — Credits *2026-05-21* No transparency about how credits works. Even after XXL credit pack , need to use 50 coins to save the video. No information about video length limit or video size limit **Developer response:** We understand how frustrating this feels, especially after buying a larger credit pack and still hitting a save limit. AI generation uses GPU processing, so each export carries real cost, and we are sorry the credit flow felt unclear. Please email us at faceai@koiapps.co, and our team will look into your case and help explain the credit use and limits. The FaceAi: Face Swap Any Video Team ### 4/5 — Face detect *2026-05-14, version 6.4* Face detected some time flicker and detect wrong face. They don't have select face you want to select. ### 1/5 — RIP OFF *2026-05-11, version 6.4* So this app has you spending money to make videos and content, which is fine. That’s expected. HOWEVER! The app recently stopped working and none of my content is available to me. I spent a whole bunch of money (hundreds of $) CC making videos & content and now it is no longer accessible. I sent the support team 3 emails and haven’t heard anything from anyone. Disappointed! ### 1/5 — J’ai perdu 50€ *2026-05-11* J’ai voulu payer une fois 22€ mais ça m’a dit qu’il ya eu une erreur alors je repaye et bim 2x22€ et donc je crée un compte et tout disparaît donc j’ai tout perdu **Developer response:** Nous sommes désolés pour cette expérience frustrante. Pour les paiements et les abonnements, nous vous invitons à contacter directement notre équipe à faceai@koiapps.co afin que nous puissions examiner votre cas en privé et vous aider au mieux. Si vous avez effectué un achat via l’App Store ou Google Play, leur support peut aussi vérifier l’état du paiement et des abonnements. ### 1/5 — rubbish *2026-05-07, version 6.4* you literally can’t do one thing without premium because the people are greedy pigs who only want money ### 1/5 — Money *2026-05-05, version 6.4* I can’t do anything because I have to pay money. I thought this was gonna be free. Can you please make it so that I don’t have to pay so much money because it’s $7.99 a week ### 1/5 — Vraiment nul !!! *2026-05-03* En plus de payer un abonnement, il faut payer pour débloquer ses créations **Developer response:** Nous comprenons votre frustration, et nous sommes désolés pour cette expérience. Les créations AI entraînent des frais de calcul réels, ce qui explique pourquoi certains contenus passent par un déblocage supplémentaire. Écrivez-nous à faceai@koiapps.co, et notre équipe regardera cela avec vous. ## Most critical reviews (10 lowest-rated) ### 1/5 — RIP off *2026-08-01, version 6.4* I have use this app before but now even with the subscription it demands more money at the time to create it! Is a rip off! Bad ### 1/5 — SCAM *2026-07-26, version 6.4* I paid for more tokens and it took my money without giving any tokens. Total scam ### 1/5 — Scam app *2026-07-18, version 6.4* Created a video, paid for the weekly subscription, then when I hit “create” it demanded MORE money. DO NOT USE. Apple needs to remove from App Store for taking people’s money. ### 1/5 — Have to pay/don’t get *2026-07-16, version 6.4* No free trial or test of the capabilities. Have to automatically pay to use before even seeing how good it actually is. Hard pass ### 1/5 — Absolutely terrible *2026-07-07, version 6.4* Every time I try to create a video it keeps saying failed. Completely pointless app, does not work correctly ### 1/5 — Decepcionante *2026-07-06, version 6.4* Trate de sacarle provecho le di muchas oportunidades e incluso tuve que pagar y aún así me salía error,error,error o la imagen no me convencía no la recomiendo 👎👎 ### 1/5 — Crazy expensive *2026-06-27, version 6.4* The app is too damn expensive. $10 for 50 coins. And it cost 32 coins to create a video. And that’s with a paid subscription. ### 1/5 — No longer works. *2026-06-19, version 6.4* Did ok before but now it doesn’t work at all. Stay away. ### 1/5 — Misleading and costly *2026-05-28, version 6.4* 1 star is generous. This app costs money to download, and then costs more money to view any videos you wish to create. It is ineligible for refunds, even when you delete it 1 minute after downloading it. STAY AWAY FROM THIS APP if you’re not looking to spend hundreds of dollars. I’m sure it’s nice if your intention IS to spend hundreds of dollars though, maybe… ### 1/5 — Zero results sometimes *2026-05-25, version 6.4* I am writing to request a refund of 70 coins due to an error in the application. The application failed to perform the face swap functionality, resulting in the same video being returned as the original upload, without any modifications. In fact, the face was not even swapped in any frame. ## Most praised reviews (10 highest-rated) ### 5/5 — Fun *2026-07-26, version 6.4* Good ### 5/5 — Love it love it 🥰 *2026-06-14, version 6.4* It’s beautiful Art what can I say it’s perfect 😍 ### 5/5 — Review *2026-05-25, version 6.4* Exactly what I needed , great help great app ### 5/5 — FaceAi *2026-05-25, version 6.4* Very easy to navigate while having fun making productive funny videos! ### 5/5 — good *2026-05-23, version 6.4* good ### 5/5 — Great App! *2026-05-11, version 6.4* Made tons of Funny videos and made some great laughs with this app for family and friends. ### 5/5 — Great 🌟🌟🌟🌟🌟🌟 *2026-05-02, version 6.4* Great 🌟🌟🌟🌟🌟🌟 ### 5/5 — Lils *2026-04-18, version 6.3* AI ### 5/5 — Super *2026-03-22, version 6.3* Great ### 5/5 — Good *2026-03-19, version 6.3* Works --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*