# Facee - AI Face Swap — user reviews > 116 indexed App Store user reviews of Facee by Chongqing Akusi Technology Co., Ltd., rated 4.32/5 from 2,313 ratings. - Source: https://appshunter.io/ios/app/facee-ai-face-swap/id1545518141/reviews - App overview in markdown: https://appshunter.io/ios/app/facee-ai-face-swap/id1545518141.md - Rating breakdown: 5★ 1,741 · 4★ 164 · 3★ 86 · 2★ 50 · 1★ 272 ## What do users think of Facee? Overall sentiment: negative **Pros** - 🚀 Best face swapping app - 👍 Fun and entertaining - 💡 Awesome features **Cons** - 🐛 App crashes and doesn't work - 🔒 Requires subscription to use - 🔋 Issues with loading and processing **Commonly reported bugs** - Server errors and inability to upload/process images - Crashing and freezing issues - Incompatibility with newer iOS versions **Most requested features** - Fix the app and make it work consistently - Allow free usage without subscription - Improve stability and performance ## Newest reviews (15 of 116) ### 2/5 — What happened with this app *2024-05-27, version 1.5.2* This used to be the best App but now it’s having many issues with loading and the use of our own photo gallery. Do something about this and make this app great again. You are going to lose fans if this keeps up. Get it done ### 2/5 — What happened with this app *2023-12-30* This used to be the best App but now it’s having many issues with loading and the use of our own photo gallery. Do something about this and make this app great again. You are going to lose fans if this keeps up. Get it done ### 3/5 — okay app, paid features dont work *2023-12-22, version 1.5.2* i like the quality of this face swap better than other apps so i decided to subscribe for the custom face swap feature but it doesn’t work. upset i spent money on bugged features please fix it ### 2/5 — DIY swap not working *2023-11-27, version 1.5.2* Don’t bother with paying for a subscription, like I did until they fix the DIY swap. It’s been months since it worked. I only wish there was a way to get a refund. Shame, because when it works, it’s a pretty decent app. ### 2/5 — What happened with this app *2023-11-27* This used to be the best App but now it’s having many issues with loading and the use of our own photo gallery. Do something about this and make this app great again. You are going to lose fans if this keeps up. Get it done ### 3/5 — Custom pictures not working *2023-11-20, version 1.5.2* This app I can’t enjoy it at all because of the owner or workers behind it not discrediting them but the custom pictures features are not working it would be great If the app owner can fix it genuinely would be a great if they fixed it then I would be rating it 5 stars if they fix all the issues then I would definitely wouldn’t mind sharing the word of the app if gets handled by being fixed it & taken seriously ### 1/5 — Used to be awesome *2023-10-29, version 1.5.2* No longer works can no longer reface custom photos ### 1/5 — Garbage *2023-10-13, version 1.5.2* Still no update. Paid for a year, and no longer will finish anything. Don’t waste your time or money at this point. ### 1/5 — Paid sub for app that hasnt worked for months *2023-10-08, version 1.5.2* Paid the yearly subscription but the app doesnt work on ios 17. When are we getting it updated? ### 1/5 — Don’t waste your time (app doesn’t work) *2023-09-29, version 1.5.2* I was hyped to use this app but then I had to get a subscription in order to use it. I decided why not and gave in. Huge mistake. THIS APP IS TRASH. It’s service does not work at all. It makes you wait for 5 minutes to process and then ultimately gives you blue balls when it crashes and doesn’t generate the photo. Don’t waste your time on this app. The developers are stupid to not update it. ### 1/5 — Update broke the app *2023-09-21, version 1.5.2* it doesn’t finish anything it starts now after the latest update just goes on forever till it times out ### 1/5 — App not working again. *2023-09-16, version 1.5.2* Every few weeks the face swap feature ceases to work. This time it has been at least two weeks that it has been down. I’m sick of this. Am looking for another dependable app ### 1/5 — Stalls *2023-09-11, version 1.5.2* App hasn’t worked in a week. Never completes the merge process! Very frustrating ### 1/5 — Started Good, But Then.. *2023-09-08* Paid for an annual subscription. Worked good, but now can’t get any photos or videos to finish completion. Just an “error” and “try again.” Did all typical troubleshooting with no resolution. No support to contact either. Looks like I’ll be asking for a prorated refund from Apple since I paid for a year. ### 1/5 — App stopped working *2023-02-18, version 1.5.2* App hasn’t worked for me in over a week. This has happened before. Searching for an adequate replacement but I liked how easy it was to use this app. Please fix this ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t waste your time *2025-06-29, version 1.5.2* Whole 10 minutes I can never get back. Downloaded and never made one item. It keeps saying server with specified name not found. Garbage. ### 1/5 — It deserves a negative star *2025-01-19, version 1.5.2* I pay like two times and it was having the problem not being able to do anything to create a picture ### 1/5 — I am so upset *2024-09-22, version 1.5.2* First of all..I don’t want to pay the full price until I got to use it and it charged me anyway..it won’t work at all! It says..server host not found! I can’t even use it..please fix this!! This is ridiculous! ### 1/5 — Won’t load pictures *2024-07-17, version 1.5.2* I have subscribed and it won’t load anything live or from album, VPN is off, I uninstalled and reinstalled etc and no go. Disappointed ### 1/5 — Server error. Every time I try to use. *2024-04-04, version 1.5.2* Has never worked not even one time. Just a complete rip off!!!! gives server error every single time. Paid the monthly fee so I can actually try it. I'm out 20 bucks. Useless, Apple should pull this from the App Store!!! if I could give it -5 stars I would. ### 1/5 — So so Tired *2024-01-17, version 1.5.2* Have to pay to use. Not paying not knowing what it’s going to do. Period ### 1/5 — Images Upload error *2023-12-13, version 1.5.2* Some features don’t work, can’t upload your image ### 1/5 — Junk.. shows status progress, but never finishes *2023-12-11, version 1.5.2* Tried many combinations, but neither of them everworked ### 1/5 — Fix the app *2023-11-29, version 1.5.2* I paid 5$ just to get a loading screen with four cubes going in a circle? ### 1/5 — Charged me 39.99 and can’t use app *2023-11-14, version 1.5.2* I got charged this amount even though it was advertised that I had a 3 day free trial. I got charged the same day without the 3 day free trial with a membership till 2024 and still can’t use app! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome App *2023-10-03* Overall every other App , nothing compares to this and I hope you never faze out. Every now and then a few glitches but still the best out there. Lately it’s been having too many issues. Please fix this. Make it like it was; the best out there. Make it happen again ### 5/5 — Is not working again *2023-09-08* The app stopped working suddenly it does not do the face swaps anymore it happened before please fix the issue ### 5/5 — Won’t Complete any Photo (Crashes) *2023-09-07, version 1.5.2* I have been using this app for quite some time and when it works it is great. Best of any Face Swap apps. For the last week I’ve not had a single image finish without it failing. Please Know that this app is a 5 Star app when it works. Right now it’s really only a 1 Star. ### 5/5 — Pretty funny! *2023-04-01, version 1.5.2* Good ### 5/5 — What’s the issue *2023-02-19, version 1.5.2* The app has not functioned properly for weeks now. No word about when it’ll be resolved either. ### 5/5 — Please fix *2023-02-02, version 1.5.2* I love the app but recently it stoped fully processing.. isn’t the first time either hope it gets fixed soon.. other than that great app overall probably the best of its kind.. ### 5/5 — Sever maintenance *2023-01-31, version 1.5.2* Are the severs down or are they getting maintenance? Why does it take so long? ### 5/5 — Why I love this! *2023-01-26, version 1.5.2* It’s awesome and fun I use it on my pics it’s really good I love this app! ### 5/5 — Is not working *2022-11-08, version 1.5.2* The app stopped working suddenly i can’t do face swap on videos anymore can you fix this all the time there is always that happens with this app ### 5/5 — Can’t upload custom videos *2022-10-16, version 1.5.2* This is my Favorite App and I use it daily, but for the last couple of days every time I try to make a custom Video it won’t upload, can you please fix this problem quickly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*