# Facefy - Face Swap Videos — user reviews > 25 indexed App Store user reviews of Facefy by AIBY, rated 4.70/5 from 391 ratings. - Source: https://appshunter.io/ios/app/facefy-face-swap-videos/id1558705013/reviews - App overview in markdown: https://appshunter.io/ios/app/facefy-face-swap-videos/id1558705013.md - Rating breakdown: 5★ 350 · 4★ 11 · 3★ 4 · 2★ 4 · 1★ 22 ## What do users think of Facefy? Overall sentiment: negative **Pros** - 👍 Cute little app for giggles - 👍 Was awesome (historically) - 👍 Impressive results (initially) **Cons** - 💸 Forced into expensive subscriptions - 💸 Overpriced app - 💸 Scam, scam, scam - 💸 Stolen funds / Charged unexpectedly - 💸 Subscription based model disliked - 💸 Immediate pay-wall - 💸 Free trial doesn't work - 💸 Low quality export - 💸 Nothing to offer - 💸 Waste of money - 💸 Confusing subscription process - 💸 App no longer works - 💸 Doesn't work / Animations not working - 💸 Awful app - 💸 Trash app - 💸 Still needs work - 💸 Paid for features that aren't there - 💸 Expensive subscription - 💸 Bad choices made out of greed **Commonly reported bugs** - 🐛 App no longer works - 🐛 Constant error message - 🐛 Animations not working - 🐛 Freezing / Not opening fully - 🐛 Low quality export / Pixelated **Most requested features** - 💡 More faces/content - 💡 Create custom animation templates - 💡 Add effects to face while keeping whole picture - 💡 More videos ## Newest reviews (7 of 25) ### 1/5 — Free trial doesn’t work *2021-07-21, version 1.1* I downloaded this app because I was i wanted to try It out before purchasing it. When it finished downloading it would not open all the way giving me a message saying I have to agree to paying $4.49 a week (complete rip off). Still I clicked continue and then it said that I have to have a valid card on file (ONLY FOR THE TRIAL)! Stay away from this app ### 1/5 — Não compre *2021-07-12, version 1.1* Péssimo ### 1/5 — Tudo pago *2021-07-03, version 1.1* Não instalem perca de tempo tudo pago ### 1/5 — Uri *2021-07-01, version 1.1* It is only few options you cannot do Mary thinks . absolutely waste of money. ### 1/5 — Charged for a year when signed up for the free trial *2021-06-17* Clicked continue where it said 1 week free and it automatically charged me $20 for a year at the exact same time... didn’t even use app **Developer response:** Hello! Our app offers a free trial subscription and provides full subscription information. Please note that a trial subscription is always free. You can be charged for the free trial only if you started it in the past. The free trial cannot be activated for the second time if you already activated the same account. It is most likely that you started the free trial in the past. Please contact our customer support at support@aiby.com, and we will be happy to investigate the issue. ### 1/5 — Subscription based - boooo *2021-05-30* All these small developers want to charge subscriptions. Sigh. Deleted as soon as I got the subs requirement. Just put a price on the app and I’ll buy it! I’m not going to pay a subscription for something I will use once or twice a year. I’m so tired of all these small developers trying to make easy money with subscription based apps. It’s NOT cable. OMG!!! **Developer response:** Hello! Our app offers a free trial with all premium features included. You can start a free trial or continue using the app for free with basic features. ### 1/5 — Immediate Pay-wall *2021-05-16, version 1.0* It was installed 3 seconds before it started asking me to pay for a subscription. Lame. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-06-09* Sucks lol I put a picture and says nope try again later and later came and same thing **Developer response:** Hello! Thank you for your review. We apologize for the upload error you experienced. We would like to look into the matter. Please contact support@aiby.com and our team will investigate and help resolve this for you. ### 1/5 — SCAM!!!!! *2025-03-15, version 1.1* Just paid. Doesn’t work. And now they spam you with emails and messages to remove the rating hahahaha. You email them to speak to them and they say they can’t issue refund. Without a refund!!!! Absolute disgrace of a company. SCAM SCAM SCAM ### 1/5 — Not working *2025-01-25, version 1.1* The app no longer works. Constant message “An error occurred. Please try again in a few minutes”. ### 1/5 — Over priced app *2022-02-09* My kid added this to my phone and it’s now charging me $5 a week and I can not seem to find how to delete it and payment to stop! **Developer response:** Dear customer, we are sorry about the situation. Please follow the link to find the instructions on how to cancel your subscription: https://support.apple.com/en-us/HT202039. If you need any help, contact us at support@aiby.com ### 1/5 — Yeah it’s Trash *2022-02-02* Deleting Now! Don’t waste your Time **Developer response:** We see that you gave us 1 star. We would like to know why you didn't like the app. If you have any suggestions to help us improve, please let us know at support@aiby.com ### 1/5 — Stolen funds!! *2021-10-01, version 1.1* The app tricked me into buying a subscription thinking it was a free trial!! And the app is awful!! ### 1/5 — A bit lame *2021-09-23, version 1.1* Nothing to offer, so cancelling my free trial ### 1/5 — Low quality export (pixel ) just one square format ans loop is not good ! Don’t buy it... *2021-09-01, version 1.1* Really disapointed about this application, nothing is good... just re-work on it and please do a quick update ! (the brief is on the title over) ### 1/5 — Doesn’t Work *2021-08-31, version 1.1* Downloaded, subscribed, and not one animation worked. Just got message - try later. Hopeless ### 1/5 — I don’t even understand if I got charged *2021-08-01* There was no option to just quit. It’s Very confusing, it looks like it signed me up for a subscription with a free trial, but I didn’t authorize it, I was just trying to quit and remove it. **Developer response:** Hi! Our app offers a free trial subscription and provides full subscription information. App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them in iTunes Subscriptions (please check Apple Support page for details: https://support.apple.com/en-us/HT202039). This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email. ## Most praised reviews (8 highest-rated) ### 5/5 — Muito legal *2021-07-22, version 1.1* 102 reais por ano de muita diversão. Se pudermos criar os templates de animação customizados aí fica perfeito! parabéns! Vale o que cobra ### 5/5 — Cancel term of application *2021-07-02* There are no other videos I purchased this app thinking you would have more videos and face expressions but there are no new ones I want to cancel my membership **Developer response:** Hello! Please kindly contact our support team at support@aiby.com if you experience difficulties in canceling your app subscription. We will be happy to assist you. ### 5/5 — Impressed *2021-05-21, version 1.0* I was quite skeptical about the results but I must admit it’s impressive. This being said, way too expensive. ### 4/5 — More Faces *2021-08-26* When will you guys had more faces it should be a verity that’s all I’m saying **Developer response:** Thank you very much for your review concerning our app. We are always collecting user feedback that we can apply with updates. ### 4/5 — Need more videos *2021-08-16* This is a great app but it's lost its appeal due to the lack of videos **Developer response:** Hello! Thank you for your review! We would highly appreciate, if you could give us more detailed feedback. Please contact us at support@aiby.com. Hope to hear from you soon! ### 3/5 — you don’t know how to spell *2021-05-16, version 1.0* skeptic ### 2/5 — Was awesome *2023-01-30* Cute little app to get a few giggles. It’s worth 1.99 to buy and maybe purchase extra filters but being forced into $5 a week….. some bad choices were made out of greed. I almost fell for the scam. ### 2/5 — Still needs work *2021-10-08* Wack, i purchased this thinking it would give me at least some different features or more content but NO its the same thing just takes the watermark off, wish this app would add the effect to the face while keeping the whole rest of the picture, it still zooms in on the picture cropping the rest of the picture, still needs work , uninstalling and canceling 👎🏼 **Developer response:** Thank you very much for your review concerning our app. We are always collecting user feedback that we can apply with updates. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*