# FacePlus - Face Effects — user reviews > 136 indexed App Store user reviews of FacePlus by Shantou Xunyu Network Technology Co., Ltd, rated 4.60/5 from 5,516 ratings. - Source: https://appshunter.io/ios/app/faceplus-face-effects/id1618160825/reviews - App overview in markdown: https://appshunter.io/ios/app/faceplus-face-effects/id1618160825.md - Rating breakdown: 5★ 4,727 · 4★ 259 · 3★ 127 · 2★ 93 · 1★ 310 ## What do users think of FacePlus? Overall sentiment: neutral **Pros** - 🤩 Fun app to create videos - 👍 Accurate face mapping - 😊 Enjoyable experience **Cons** - 💰 Paywall for most features - 🤔 Limited free options - 🙅‍♀️ Lack of diversity in character options - 🐛 Glitches and errors **Commonly reported bugs** - Videos not saving properly - Frequent crashes and connection issues - Subscription issues and double charges **Most requested features** - More male and diverse character options - Search functionality - Ability to use own photos/videos - Offline mode ## Newest reviews (17 of 136) ### 3/5 — :( *2024-12-29, version 2.6.3* Why is the app free to download but you have to pay for everything’s ### 2/5 — Confused *2024-04-18, version 2.6.3* I did the free trial and paid but when I click other videos it tells me to subscribe even doe I already did that and when I click it again it tells me that I already subscribe so I can’t even use videos ### 3/5 — The videos look promising but…. *2024-04-10, version 2.6.3* Even though I’m on the three day free trial it’s not registering that I have pro!!!!! Very frustrating it just keeps saying Abnormal connection 500 ### 1/5 — Waste of space *2024-04-06* This app doesn’t work! Joined for a week, app didn’t recognise it. Kept getting an error, couldn’t make any videos. Waste of time ### 1/5 — 🙁 *2024-03-06, version 2.6.3* Nothing is free ?.. ### 3/5 — Much better *2024-01-18, version 2.6.3* Im updating my review because for many months now there has been hardly anything uploaded. Stop doing random TikTok videos, do more movies and music videos. This is much better now that all the errors are fixed. Love this app! I have posted a hundred of these face-swapping videos (and still going), and they get a lot of views! It makes me laugh and smile to watch this, so I’m happy others are enjoying it! ### 2/5 — Updstes *2024-01-06, version 2.6.3* I don’t get daily updates with new content. ### 3/5 — Not working right now *2023-12-29, version 2.6.3* The app keeps saying abnormal connection (500) ### 3/5 — Great App but Needs More Diversity Options *2023-11-07, version 2.6.3* I've been using the FacePlus app for a while now, and it's undeniably a fantastic tool for editing and enhancing photos. The user-friendly interface and a wide range of features make it a go-to choice for many. However, there's room for improvement. My main concern with FacePlus is its limited options for people of color. It appears that the app predominantly caters to creating images of white individuals, which leaves users with less diverse options. It's essential for any photo-editing app to represent all skin tones and ethnic backgrounds equally. I would love to see FacePlus expand its variety of features and filters that are inclusive of different races and ethnicities. Providing a broader range of customization options for all users would make this app even more appealing and welcoming to a diverse user base. In conclusion, FacePlus is a great app with tons of potential, but enhancing its inclusivity and offering a broader spectrum of choices for all users would undoubtedly make it even better. ### 1/5 — Bad review *2023-09-24, version 2.6.3* I think this a one star because we can only watch the video for a little because they want somebody to pay for it I think it should be free cause there’s no point of paying for it in all you doing is seeing what you look like on somebody else ### 1/5 — Face plus *2023-09-24, version 2.6.3* Y’all want us to buy the thing we can’t even watch the full music video y’all need to get that checked ### 1/5 — 收费软件没有体验感 *2023-09-16* 上来就收费，也不知道视频到底好不好用，应该设点免费题材，让大家试用体验一下，让用户们知道钱花的物有所值 ### 1/5 — . *2023-08-13, version 2.6.3* Worst app ever ### 1/5 — Horrible App *2023-08-06, version 2.6.3* This app is listed as free, however you cannot do anything on there for free. As soon as you get a video ready to download, it cuts you off and refuses to let you save it without a subscription and want you to pay. So you get nothing for free on this and it is false advertising. what a waste of time! ### 1/5 — Garage *2023-08-04, version 2.6.3* I had the app 5 minutes. They say free trail and charge you! I’m also black and it does not recognize you and makes you light. Don’t waste your time. It’s garbage even if your not black. ### 1/5 — 坑人的 *2023-07-26* 刚制作好没等看到效果就给挡住了，买会员才能看！那没看到效果谁敢买啊？不得看着觉得满意才会心动去买。果断卸载了，设计者纯属低智商。再就没格局，做不大。 ### 1/5 — Waste of Time & Storage *2023-07-22, version 2.6.3* This app wants you to pay for “VIP” to even use it like such a waste of everything and that Instagram add they put up, complete fake and overall a trash app ## Most critical reviews (10 lowest-rated) ### 1/5 — Abnormal Connection(-1) *2025-12-08, version 2.6.3* This app is not letting me get past the “Abnormal Connection(-1)” message…I’ve had this app once before and it didn’t give me any issues now with this message popping up I can restore my subscription or continue to use the app when I have great internet service and connection. ### 1/5 — Trying to download! Fix this app!!!! *2025-08-20, version 2.6.3* Been trying to pay for the subscription but it keeps kicking me out. 😤 ### 1/5 — Issues with the app *2025-07-29, version 2.6.3* I have sent numerous emails to them about their app not working and I had a subscription which I was charged for weekly and they never fix it. Waste money and no response back on fixing the bug. ### 1/5 — App not canceled and no contact information *2024-04-29, version 2.6.3* I would choose 0, I canceled this app mid-March and find out it didn’t cancel properly causing a renewal charge. You have no contact information for me to reach out. I would advise you fix it or I will take legal action. This is holding app updates for my job. ### 1/5 — Never worked *2024-04-29, version 2.6.3* Bought the subscription the app never allowed me to make any videos and kept telling me to buy a subscription. Uninstalled and re installed and it glitched again. I don’t trust this app and want my money back ### 1/5 — Couldn’t even try the app *2024-04-23, version 2.6.3* The app wouldn’t even let me try the free trial…just kept asking me to buy a package ### 1/5 — Scam *2024-04-22, version 2.6.3* Horrible don’t waste your money. Will charge you just don’t say error and it won’t let you have access to anything even if you hit restore purchase. ### 1/5 — Free Trial Didn’t Work *2024-04-19, version 2.6.3* I tried to do the free trial - you can’t really look at any of your videos unless you do - and it kept giving me an error and still wouldn’t let me do the videos. I even canceled the trial and re-purchased it and it still didn’t work. Couldn’t do anything with the app ### 1/5 — Bad *2024-04-19, version 2.6.3* I bought a trial subscription, but it is not activated. The error is "Abnormal connection". Fix your app! ### 1/5 — Does not work *2024-04-11, version 2.6.3* It doesn’t work keeps saying connection error and takes you back to subscription screen ## Most praised reviews (10 highest-rated) ### 5/5 — 缺乏人脸真实度 *2023-09-13* 还缺乏人脸真实度°比如我自己的照片上传更真实一点更好 ### 5/5 — Much better *2023-08-29* This is much better now that all the errors are fixed. Love this app! I have posted a hundred of these face-swapping videos (and still going), and they get a lot of views! It makes me laugh and smile to watch this, so I’m happy others are enjoying it! ### 5/5 — 自动续费 *2023-08-27* 怎么才能停掉自动续费 ### 5/5 — Too freggin fun and im 25 *2023-05-09, version 2.6.3* Not sure bout 9 bucks bout the free trial was amazing to many laughs ### 5/5 — FacePlus 🤩 *2023-05-07, version 2.6.3* Love the app. Would really like a search bar though ### 5/5 — 美好一天快乐哦 *2023-03-30* 太好啦让我变得越来越漂亮了， ### 5/5 — 申请退款，都不通过， *2023-03-29* 小孩子无意之间开通你，你们都不同意退款，你们软件也就这样了 ### 5/5 — Did you change programmers? *2023-03-10* Lately the videos that you can swap faces have been raunchy. Previously you had amazing movie stars and music videos. And it was fun to see what you would look like in a action movie or a black and white movie or in a cool music video. ### 5/5 — 就这水平 ？收这样的费用 还是多用点心在技术处理上吧 *2023-01-18* 这个技术真不咋样 价格贵倒是真的 各种穿帮 技术合格了再来定你的价格吧 ### 5/5 — 感谢开心拍 *2022-12-17* 为什么我的不是一个月 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*