# FACES Beauty – فيسز — Shop Skincare, Makeup, Perfume

> Luxury beauty e-commerce platform for skincare, makeup, and fragrance. (iPhone/iPad app by ALLIED ENTERPRISES LLC.)

- Source: https://appshunter.io/ios/app/faces-beauty/id1531855095 (this page in markdown: same URL + `.md`)
- Developer: [ALLIED ENTERPRISES LLC](https://appshunter.io/developer/1403257609)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.10/5 from 133 App Store ratings · 100 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 115 MB
- Languages: American English
- Released: 2020-09-21
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/faces-beauty/id1531855095/reviews.md

## What is FACES Beauty?

With over 20 years of beauty experience in Saudi Arabia, Kuwait and the United Arab Emirates, we realize that it is more than just fate to look and feel good; it is a choice you make every day. 

That's why we offer you an easy to use, super fun app to explore the most luxurious brands in fragrance, skincare, bath & body, makeup, and haircare at your fingertips.

Each item handpicked by the region’s most trusted beauty experts. In this app you’ll find all the little things that empower you to take care of yourself and your loved ones.

Download the FACES app today and enjoy:

- Exclusive luxury brands such as Lancome, Giorgio Armani, Benefit, Make Up For Ever, Givenchy, Clarins, Clinique and much more
- Weekly new arrivals and exciting offers
- Notifications when your favorite products are back in stock
- Sort products and search by your favorite brand
- Choose your preferred payment option: Cash on delivery or Credit Card
- Login, manage or create an account to Track Your Order.

Shop at FACES:

# 100% authentic products
# Easy returns
# Cash On Delivery
# Free Delivery on orders above 250 SAR / AED
# Free Samples with each purchase

## Key features

- Luxury beauty brands
- Skincare, makeup, perfume, haircare
- New arrivals and offers
- Stock notifications
- Brand search and sort
- Cash on delivery
- Credit card payment

## What do users think of FACES Beauty?

Overall sentiment: negative

**Pros**

- 🌸 Authentic fragrance selection and niche brands
- 📚 Detailed fragrance notes section helpful for decisions
- 🎯 K-Beauty category well-organized by skin concerns
- 🚀 Fast delivery when working properly
- 💎 Original products with excellent packaging
- 🛍️ Wide variety of beauty products available

**Cons**

- 🐛 App crashes frequently and freezes constantly
- 🚫 Login and account creation issues persistent
- ❌ Products showing as unavailable despite being in stock
- 📦 Incomplete orders and missing items
- 💳 Payment processing failures and errors
- ⏱️ Severe delivery delays and slow order processing
- 🎁 Misleading gift card and promotion conditions
- 😤 Poor customer service and unresponsive support
- 🔄 Cart items disappear when exiting app
- ⚠️ Promo codes not working or invalid
- 📍 Wrong address information and delivery failures
- 🏪 Poor product storage affecting fragrance quality
- 💰 Overpriced items compared to competitors
- 🚚 Inconsistent and unclear shipping charges
- 🤥 Fake or counterfeit products reported
- 📱 Incompatible with older phone models
- 🔐 Account synchronization issues between app and website

**Commonly reported bugs**

- App crashes on launch and during browsing
- Login failures with email and password
- Cart items disappear after closing app
- Payment processing errors and unexpected failures
- Products incorrectly marked as out of stock
- Cart freezing when adding items
- Password reset email not received
- Slow app performance and loading times
- Incompatibility with older iOS versions
- Order confirmation emails not sent
- Partial order delivery with no notification
- Items in cart changing after payment completion

**Most requested features**

- Order tracking system improvements
- Clear and transparent shipping cost breakdown
- Better inventory management and real-time stock updates
- Improved customer support responsiveness
- Dark mode option for app
- Email notifications for order status updates
- Clearer product condition and storage information
- Gift card terms and conditions displayed upfront

## Recent user reviews (10 of 100)

All indexed reviews: https://appshunter.io/ios/app/faces-beauty/id1531855095/reviews.md

### 5/5 — Good app

*2026-08-19, version 4.2.6*

Good prices &good quality

### 1/5 — Misleading and hidden costs

*2026-08-04, version 4.2.5*

Very dissatisfied and disappointed with your app service .you claim for free delivery over 299 aed orders and when i placed order of that amount the app still charged 10 aed delivery. This is cheating and misleading and lying to customers.

### 5/5 — Love my experience at faces

*2026-07-13, version 4.2.4*

Love shopping on the FACES app! The app is user-friendly, the products are authentic, and there are always amazing deals. Great overall experience.

### 5/5 — Very good

*2026-07-08, version 4.2.3*

Very good app

### 5/5 — Good app

*2026-06-29, version 4.2.3*

All I need is in the app

### 5/5 — Great App

*2026-06-29, version 4.2.3*

Great app with a smooth and user-friendly experience. Browsing, ordering, and checkout were quick and easy. Excellent service and a great shopping experience. Highly recommended! ⭐⭐⭐⭐⭐

### 5/5 — Fragrance

*2026-02-03, version 4.1.8*

I love the fragrance notes section of the product pages, gives me so much info to help me decide on a perfume!

### 5/5 — Love the K-Beauty

*2026-01-10, version 4.1.6*

k-beauty category is great, super easy to find products that match my skin concerns and when to use them!

### 1/5 — كان شغال كويس بس اخر سنه تقريباً صاير سيء جداً

*2025-10-05, version 4.0.3*

يرفض يسجل دخولي و يرفض انشاء حساب جديد كل مره يقول لاسباب فنيه تعذر تسجيل الدخول و نفس الشي عند انشاء حساب جديد و ايضاً كل مره احط منتج بالسله يقول المنتج غير متوفر ( جرب على كثير منتجات و نفس المشكله )

### 1/5 — ماتوصل الطلبية كاملة

*2025-09-26, version 4.0.3*

اخترت عطر برادا بارادايم2025 ولم يصلني العطر 7مل مع المنتج لن أثق في طلباتهم القادمة.

## Frequently asked questions about FACES Beauty

### What kind of products can I find on FACES Beauty?

FACES Beauty offers a wide range of luxury beauty products. You can explore items in fragrance, skincare, bath & body, makeup, and haircare categories. The app features exclusive brands handpicked by beauty experts.

### What are the payment options available?

The app provides flexible payment options to suit your convenience. You can choose between Cash on Delivery or Credit Card for your purchases. This ensures a secure and easy checkout process.

### Does FACES Beauty offer free delivery or samples?

Yes, FACES Beauty offers free delivery on orders above 250 SAR / AED. Additionally, you will receive free samples with each purchase, adding extra value to your shopping experience.

### How can I track my order?

You can easily track your order by logging into your account within the app. Once logged in, you can manage or create an account to view your order status and history, ensuring you know exactly when your products will arrive.

### Are the products on FACES Beauty authentic?

FACES Beauty guarantees 100% authentic products. With over 20 years of experience in the beauty industry across Saudi Arabia, Kuwait, and the UAE, the app ensures you receive genuine luxury beauty items.

## Version history (last 5 releases)

### 4.2.7 — 2026-08-24

Your beauty shopping experience just got a subtle glow-up.
• Elevated Look & Feel: A refined new design for a more beautiful and effortless shopping experience.
• Layla, Your AI Beauty Assistant: Smarter, more intuitive guidance throughout your shopping journey.
• Performance & Bug Fixes: Faster, smoother, and more seamless than ever.

### 4.2.6 — 2026-08-05

Your beauty shopping experience just got a subtle glow-up.
• Elevated Look & Feel: A refined new design for a more beautiful and effortless shopping experience.
• Layla, Your AI Beauty Assistant: Smarter, more intuitive guidance throughout your shopping journey.
• Performance & Bug Fixes: Faster, smoother, and more seamless than ever.

### 4.2.5 — 2026-07-20

Faster, more seamless Product Listing Pages for an improved shopping experience
Find your perfect fragrance with Fragrance Finder powered by Layla AI

Get personalized routines with Skincare Consultation powered by Layla AI
Smarter discovery with improved browsing and recommendations
General performance improvements and bug fixes

### 4.2.4 — 2026-07-13

Faster, more seamless Product Listing Pages for an improved shopping experience
Find your perfect fragrance with Fragrance Finder powered by Layla AI

Get personalized routines with Skincare Consultation powered by Layla AI
Smarter discovery with improved browsing and recommendations
General performance improvements and bug fixes

### 4.2.3 — 2026-06-11

Faster, more seamless Product Listing Pages for an improved shopping experience
Find your perfect fragrance with Fragrance Finder powered by Layla AI

Get personalized routines with Skincare Consultation powered by Layla AI
Smarter discovery with improved browsing and recommendations
General performance improvements and bug fixes

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## More apps by ALLIED ENTERPRISES LLC

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- [Gap Middle East](https://appshunter.io/ios/app/gap-middle-east/id6782083409)

All apps by ALLIED ENTERPRISES LLC: https://appshunter.io/developer/1403257609

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*