# FACES Beauty – فيسز — user reviews > 100 indexed App Store user reviews of FACES Beauty by ALLIED ENTERPRISES LLC, rated 4.10/5 from 133 ratings. - Source: https://appshunter.io/ios/app/faces-beauty/id1531855095/reviews - App overview in markdown: https://appshunter.io/ios/app/faces-beauty/id1531855095.md - Rating breakdown: 5★ 102 · 4★ 2 · 3★ 0 · 2★ 4 · 1★ 25 ## What do users think of FACES Beauty? Overall sentiment: negative **Pros** - 🌸 Authentic fragrance selection and niche brands - 📚 Detailed fragrance notes section helpful for decisions - 🎯 K-Beauty category well-organized by skin concerns - 🚀 Fast delivery when working properly - 💎 Original products with excellent packaging - 🛍️ Wide variety of beauty products available **Cons** - 🐛 App crashes frequently and freezes constantly - 🚫 Login and account creation issues persistent - ❌ Products showing as unavailable despite being in stock - 📦 Incomplete orders and missing items - 💳 Payment processing failures and errors - ⏱️ Severe delivery delays and slow order processing - 🎁 Misleading gift card and promotion conditions - 😤 Poor customer service and unresponsive support - 🔄 Cart items disappear when exiting app - ⚠️ Promo codes not working or invalid - 📍 Wrong address information and delivery failures - 🏪 Poor product storage affecting fragrance quality - 💰 Overpriced items compared to competitors - 🚚 Inconsistent and unclear shipping charges - 🤥 Fake or counterfeit products reported - 📱 Incompatible with older phone models - 🔐 Account synchronization issues between app and website **Commonly reported bugs** - App crashes on launch and during browsing - Login failures with email and password - Cart items disappear after closing app - Payment processing errors and unexpected failures - Products incorrectly marked as out of stock - Cart freezing when adding items - Password reset email not received - Slow app performance and loading times - Incompatibility with older iOS versions - Order confirmation emails not sent - Partial order delivery with no notification - Items in cart changing after payment completion **Most requested features** - Order tracking system improvements - Clear and transparent shipping cost breakdown - Better inventory management and real-time stock updates - Improved customer support responsiveness - Dark mode option for app - Email notifications for order status updates - Clearer product condition and storage information - Gift card terms and conditions displayed upfront ## Newest reviews (12 of 100) ### 1/5 — Very late *2025-07-27, version 3.9.6* 0/10 ### 1/5 — التطبيق معلق كل ماحط عطر يجي غير متوفر علما انه متوفر حذفته التطبيق وحملته نفس المشكلة *2025-07-25, version 3.9.6* التطبيق سيء ### 1/5 — اسووء خدمة *2025-07-10, version 3.9.5* غلطة عمرك تطلب اونلاين ### 1/5 — تخزين سيء جداً *2025-07-10, version 3.9.5* عطورهم اصلية لكن الطلب من التطبيق يجيبون عطور من المخزن وكل عطورهم باين ان الشمس حارقتهم، ما فيهم لا ثبات ولا اي فوحان. ### 1/5 — ماراح تتكرر التجربة *2025-07-09, version 3.9.5* ما فيه وضوح باسعار الشحن ، كاتبين توصيل مجاني وثم يدفعونك رسوم شحن دولي و يخلونك تدفع زيادة بعد رسوم شركة التوصيل ### 1/5 — غش ونصب *2025-06-06, version 3.9.2* قمت بالشراء وتم ارسال منتجات مختلفه وطريقة التعامل سيئة حيث قاموا اولاً ب ارسال منتج واضح انه خطأ والمنتج الاخر بعد فتح العبوه اكتشف بعد ارجاع المنتج الاول انه منتج مبدل ولا يتم التعامل مع الشكوى ب سرعه بل كل موظف يقوم ب ارسالها للأخر ### 1/5 — Never order again *2025-06-05, version 3.9.2* This is my first time ordering, i ordered a perfume which is a simple and easy order, the app states that delivery will take 2-3 working days, but the order is still in processing phase 4 days later and when i contact customer support which are so useless all they say is “we will escalate to the concerned department “ this happened on 2 occasions with 2 different agents. The company doesn’t care and i advice to go for other more professional companies who actually care for their customers. ### 1/5 — Promo code doest work *2025-05-28, version 3.9.2* Promo code dost work on this app sad ### 1/5 — very liars i hate them *2025-05-11, version 3.9.1* They are liars, scammers and dishonest. They only care about deceiving you to buy from them. I will never deal with them again and beware of them. ### 1/5 — مشكلة في التطبيق *2025-05-08, version 3.9.1* التحديث الاخير سيء ما اقدر اسجل دخول ولا اقدر اضيف منتجات للسلة،، والتطبيق صاير بطيء،،، ### 1/5 — تطبيق يعلق *2025-05-05, version 3.9.1* تطبيقهم سيء جدددددا يعلق كثير ولا يخليني اسجل حسابي, والشحنة منفصلة والهدايا جت غير وناقصة هذا غير خدمة العملاء اللي يصرفونكم ### 1/5 — الرياض *2025-04-29, version 3.9.1* عطوراتهم مقلدة ## Most critical reviews (10 lowest-rated) ### 1/5 — Misleading and hidden costs *2026-08-04, version 4.2.5* Very dissatisfied and disappointed with your app service .you claim for free delivery over 299 aed orders and when i placed order of that amount the app still charged 10 aed delivery. This is cheating and misleading and lying to customers. ### 1/5 — كان شغال كويس بس اخر سنه تقريباً صاير سيء جداً *2025-10-05, version 4.0.3* يرفض يسجل دخولي و يرفض انشاء حساب جديد كل مره يقول لاسباب فنيه تعذر تسجيل الدخول و نفس الشي عند انشاء حساب جديد و ايضاً كل مره احط منتج بالسله يقول المنتج غير متوفر ( جرب على كثير منتجات و نفس المشكله ) ### 1/5 — ماتوصل الطلبية كاملة *2025-09-26, version 4.0.3* اخترت عطر برادا بارادايم2025 ولم يصلني العطر 7مل مع المنتج لن أثق في طلباتهم القادمة. ### 1/5 — ❌ *2025-09-25, version 4.0.3* Deceiving buyers with codes that do not work ### 1/5 — Something wrong with the app *2025-09-06, version 4.0.1* I can’t add anything to the cart it’s crashing every time ### 1/5 — App crashes *2025-08-31, version 4.0.1* I don’t get the email to change my password ### 1/5 — التطبيق غير عملي *2025-08-24, version 4.0.1* كل منتج اخترته غير متوفر ### 1/5 — worst delivery response experience in my career *2025-08-16, version 4.0* i have ordered one product from this app. almost 400 dh .after 15 days still no progress.. when connecting their support team they will always say they will inform you once they got the update.. crazy people .. ### 1/5 — مشكلة *2025-08-09, version 3.9.7* لما احط البريد يجي فشل ليه ليه؟ ### 1/5 — سيء جدا *2025-07-30, version 3.9.7* السلة تختفي مجرد ما اطلع من التطبيق ! مستفز ،والكوبونات ماتشتغل فيه ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-08-19, version 4.2.6* Good prices &good quality ### 5/5 — Love my experience at faces *2026-07-13, version 4.2.4* Love shopping on the FACES app! The app is user-friendly, the products are authentic, and there are always amazing deals. Great overall experience. ### 5/5 — Very good *2026-07-08, version 4.2.3* Very good app ### 5/5 — Good app *2026-06-29, version 4.2.3* All I need is in the app ### 5/5 — Great App *2026-06-29, version 4.2.3* Great app with a smooth and user-friendly experience. Browsing, ordering, and checkout were quick and easy. Excellent service and a great shopping experience. Highly recommended! ⭐⭐⭐⭐⭐ ### 5/5 — Fragrance *2026-02-03, version 4.1.8* I love the fragrance notes section of the product pages, gives me so much info to help me decide on a perfume! ### 5/5 — Love the K-Beauty *2026-01-10, version 4.1.6* k-beauty category is great, super easy to find products that match my skin concerns and when to use them! ### 5/5 — Amazing Niche Fragances *2025-08-29, version 4.0.1* I enjoy the service. Is fast and they have a great selection of niche fragances. ### 5/5 — Soon *2024-09-11, version 3.8.1* التطبيق ممتاز والعطور اصليه 👍🏼👍🏼 ### 5/5 — رائع *2024-03-23, version 3.7.2* منتجاتهم من قبل التسوق اونلاين وانا استخدمها من 2004 تغليفهم ممتاز ومنتجاتهم اصليه استغرب من كم الكذب اللي بالتعليقات كأنهم واحد ومستقعد لوجوه يرصص كلام حافظه رب العالمين يراقبل كل حرف تكتبه ويا جماعة الخير انتو هنا تقيمون وجوه (فقط) لاتجون هنا تقيمون المندوب، روحوا لشركة الشحن اللي يشتغل فيها المندوب وقيمو الشركة هناك سواء على تطبيقهم او في trustpilot --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*