# FaceSwap Studio: Video + Photo — user reviews > 300 indexed App Store user reviews of FaceSwap Studio by NikB OU, rated 4.32/5 from 301 ratings. - Source: https://appshunter.io/ios/app/faceswap-studio-video-plus-photo/id6475595393/reviews - App overview in markdown: https://appshunter.io/ios/app/faceswap-studio-video-plus-photo/id6475595393.md - Rating breakdown: 5★ 942 · 4★ 75 · 3★ 39 · 2★ 29 · 1★ 206 ## What do users think of FaceSwap Studio? Overall sentiment: negative **Pros** - 👍 Impressive face swapping quality - 🎨 Packed with creative options **Cons** - 💰 Expensive subscription model - 🐛 Frequent crashes and freezes - 🤔 Confusing purchase flow - ⏱️ Slow processing times - 🤷‍♂️ Inconsistent performance **Commonly reported bugs** - Unable to load photos/videos - Subscription issues and double charges - Paid features not working as expected **Most requested features** - Longer video templates - More free trial options - Improved user interface - Better customer support ## Newest reviews (16 of 300) ### 2/5 — Bad exp *2026-05-08, version 2.2.9* So many pop ups and the features on the app didn’t work. Just sends you back to the homepage. 2 stars. ### 3/5 — Trial and Error *2026-04-29* Your app is great but too often fails to properly swap the correct faces when swapping two or more. I select face A on the left and face B on the right (or vise versa) and once it starts scanning it has already changed the positions opposite to my selections. It’s worse when trying to swap 3 or more faces and sometimes does not include all selected faces. The most I have tried is up to 4 faces. It often randomly crashes and exists. It already takes longer to detect faces and scan than another app I use, and for it to swap incorrectly and crash is quite frustrating to say the least. Unfortunately, I have not found another app to swap multiple faces that I like. DeepSwap is the other I use but can only swap one face. It takes me 3-5 tries just to get the faces on the correct positions I selected sometimes. Lastly, that banner at the top when you save, it stays for a bit long and blocks the done button. I am patient and willing to give your developers an opportunity to make updates as they see fit and hopefully they will. Other wise, I will search for another app. Thank you! **Developer response:** Thank you for taking the time to share such detailed feedback. We understand how frustrating incorrect face positioning, crashes, and longer processing times can be — especially with multi-face swaps. Your feedback is very valuable to us, and our team is actively working on improving detection accuracy, stability, and overall performance. We truly appreciate your patience and support. ### 1/5 — Sucks *2026-03-09, version 2.2.9* This app will only allow you to upload and faceswap from a clip with a max of 15 seconds in length. It doesn’t capture all of the faces either. For the template pictures, this editor sometimes couldn’t complete the job. Very upset I spent money on this. ### 1/5 — No lo recomiendo *2026-03-07, version 2.2.9* Solo hace 4 videos por dia y no todos los hace desaparecen y te dice te a avisar y no te avisa, me cobraron dos veces la membresia semanal y para pedir reembolso fue un lio ### 1/5 — Steals your money beware! *2026-03-06, version 2.2.9* I was charged double. I subscribed to the first service and it says it didn’t go through and when I tried again, I was charged double. ### 1/5 — No funciona *2026-03-03, version 2.2.9* Desde que la descargue y pague nunca funcionó, no lo recomiendo 👎 pedí ayuda en soporte y nunca respondieron, dinero perdido. ### 1/5 — App stuck asking for renewal yet my subscription isn’t expired *2026-02-24* Someone from support needs to fix this issue. I don’t want to lose things I have saved in the app otherwise I’d reinstall. I expect support to remedy this situation by an app update that correctly recognizes customer’s subscriptions without wanting more money when it isn’t necessary. I’ve reached out to this developer three times now with absolutely zero response. **Developer response:** We’re really sorry to hear about this experience. This definitely shouldn’t happen, and we understand how frustrating it is. Please contact us through the app (Settings → Contact Us) so we can check your subscription status and resolve the issue for you as soon as possible. ### 1/5 — I was robbed *2026-02-16* I paid for premium, the app didn’t let me use it. It kept prompting me to pay again. I contacted Apple and the company directly, and both organizations worked together to keep my money without me getting any services. I received no services in exchange for my money and both companies refused to refund me. Both Apple and faceswap studio are embarrassing for their ridiculous decisions in my simple matter that couldn’t be resolved. **Developer response:** We’re very sorry to hear about your experience. This is definitely not the experience we want for our users. We’d really like to investigate what happened and help resolve this for you. Please contact our support team through the app (Settings → Contact Us), and we’ll do our best to assist you. ### 1/5 — Not good at all *2026-02-15, version 2.2.9* Not worth the time and not exactly what they promoted. No customer support at all. Contacted them for a refund through the app’s customer support and no response at all so far. ### 4/5 — Does not work *2026-01-30* I paid for the subscription, yet every time, I try to swap a face, I am asked to pay, again! 😡 **Developer response:** Sorry about this — being asked to pay again after subscribing is definitely not expected. Please contact our support team through the app so we can investigate your account and help resolve this issue as soon as possible. ### 1/5 — Total ripoff! *2026-01-27* I’ve had the service for over a month now and the app has crashed too many times to count. I definitely don’t recommend them at all. Thankfully an Apple rep is going to get back with me tomorrow and is issuing a full refund on all that I’ve lost. App’s like this one just don’t live up to the hype. Very disappointing to say the least. **Developer response:** We’re sorry to hear about your experience and the repeated crashes you encountered. This is not how the app should behave. Please contact our support team through the app so we can investigate your case and assist you directly. ### 1/5 — stupid *2026-01-27, version 2.2.8* dont make me pay money to face swap a picture on an app called face swap. ### 1/5 — You guys are actively stealing from people *2026-01-26, version 2.2.8* I just purchased this app and it keeps bringing me back to the purchase page. It does not freaking. Let me do a damn thing on this app you guys actively steal money and then don’t let the App software work. Fix this now. What is your guys‘s deal for real who does that ### 1/5 — Scam!!!! *2026-01-19* Habe die App 2 mal abonniert und konnte keine Videos oder Bilder bearbeiten. Bitte erstattet mir mein Geld zurück und zwar 2 mal. **Developer response:** Es tut uns leid, dass Sie diese Erfahrung gemacht haben. Damit wir Ihren Fall prüfen können, kontaktieren Sie bitte unser Support-Team direkt über die App. So können wir das Problem genauer untersuchen. ### 1/5 — Don’t buy this app *2026-01-13* I was very disappointed and let me upload the photos, but has taken hours to perform a Face Swap and they want to charge extra money to access the good templates I’m sure that has something to do with the issue. I’m having waiting hours on in for one simple Face Swap because I’m not using their templates I bet **Developer response:** We’re sorry for the frustration this caused and for the long processing time you experienced. This is not the expected behavior of the app. Please contact our support team through the app or the official support channel so we can review your case in detail and investigate what went wrong. We’ll do our best to help resolve the issue. ### 1/5 — Didn’t work charged twice *2026-01-07, version 2.2.7* This app didn’t work and I was charged twice, I wasn’t able to get a refund. Very disappointed ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible support , terrible app *2026-05-21, version 2.2.9* My app just stop working and there is no one to help me. Terrible app ### 1/5 — Stupid *2026-05-21, version 2.2.9* For real not good ### 1/5 — 坑人 *2026-04-28, version 2.2.9* 为啥我付了钱不让我用还一直让我再买咋地专门坑钱的啊 ### 1/5 — Robbed! *2026-04-19* I tried the weekly. I liked it, so I bought the yearly. In the meantime not one but two weekly charges kept renewing. The worst part is getting to these people to straighten it out. I really like it but I’ve had to shut them down. And the yearly script doesn’t even work fully. **Developer response:** Thank you for your feedback, and we’re really sorry to hear about your experience — we understand how frustrating this must be. We’d really like to help sort this out and make things right for you. Please reach out to our support team so we can take a closer look at your account and resolve the issue as quickly as possible. ### 1/5 — Terrible *2026-04-12, version 2.2.9* It is so bad I didn’t even save it now they want me to paid if I do second time wasted my space and times ### 1/5 — 似ていない *2026-04-02* 顔交換ダメです 似ていない 返金して下さい **Developer response:** ご不便をおかけして申し訳ありません。ご期待に沿えず残念です。サポートチームにて状況を確認し、できる限り対応させていただきますので、アプリ内の Settings → Contact Us からご連絡ください。 ### 1/5 — Garbage! *2026-04-01, version 2.2.9* I want my money back!!!! ### 1/5 — Doesnt work after 1st video *2026-03-21, version 2.2.9* Poor quality 1990s blocky, photos and videos not accepted after 1st uploads ### 1/5 — Typical garbage *2026-03-20, version 2.2.9* So you download the app and are immediately asked for a review before you have a change to TRY to use the product. What dumb arse came up with that idea? Just a precursor to let you know what a trash app you’re in for!!!!! ### 1/5 — One free try? *2026-03-17, version 2.2.9* Really? Lowest yet! Quality needs work too! Not good enough when you only get to try it free once. Do better. ## Most praised reviews (10 highest-rated) ### 5/5 — NOT WORKING *2026-02-28, version 2.2.9* I AM SUBSCRIBED BUT KEPT ASKING ME TO SUBSCRIBE AGAIN and won’t let me do a face swap generation! ### 5/5 — App stuck asking for renewal yet my subscription isn’t expired *2026-02-21* Someone from support needs to fix this issue. I don’t want to lose things I have saved in the app otherwise I’d reinstall. I expect support to remedy this situation by an app update that correctly recognizes customer’s subscriptions without wanting more money when it isn’t necessary. ### 5/5 — Love the app *2026-02-11* It Need to upload little faster also need to fix upgrade spoting faces tap on **Developer response:** Thank you so much for your great feedback! 😊 We truly appreciate your support — it means a lot to us! ### 5/5 — Great app *2026-01-31, version 2.2.8* The best ### 5/5 — Wow! *2025-11-27, version 2.2.5* Amazing app. The possibilities are infinite. Highly recommended. ### 5/5 — Best app ever *2025-11-14* A few glitches and hang ups in the beginning, but this app is definitely worth it’s grain of salt **Developer response:** Thanks for sharing your experience! We appreciate the honest feedback and are glad you found the app worthwhile overall. We’re actively improving stability and smoothing out early hiccups to make the experience even better. Thanks for sticking with us 🙌 ### 5/5 — Bien *2025-11-03* Bien **Developer response:** Merci pour votre retour ! Nous sommes ravis que l’application vous plaise ### 5/5 — Wow! *2025-10-29, version 2.2.5* Amazing app. The possibilities are infinite. Highly recommended. ### 5/5 — Super *2025-10-05* J’adore cette aplication tropteoppetro **Developer response:** Merci beaucoup ! Nous sommes ravis que vous aimiez l’application 😊 ### 5/5 — Gute App *2025-10-04* Perfekt ich liebe sie **Developer response:** Vielen Dank! Wir freuen uns, dass Ihnen die App gefällt 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*