# Faceter Video Surveillance — Cloud CCTV for Any Use

> Cloud CCTV surveillance for businesses, partners, and private users with smart analytics. (iPhone/iPad app by Faceter South Africa (PTY) LTD.)

- Source: https://appshunter.io/ios/app/faceter-video-surveillance/id1458596215 (this page in markdown: same URL + `.md`)
- Developer: [Faceter South Africa (PTY) LTD](https://appshunter.io/developer/1460572030)
- Category: Photo & Video
- Price: Free with in-app purchases
- Rating: 4.60/5 from 341 App Store ratings · 38 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 149 MB
- Languages: American English, Russian
- Released: 2019-04-08
- Data updated: 2026-08-23
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/faceter-video-surveillance/id1458596215/reviews.md

## What is Faceter Video Surveillance?

Faceter is smart cloud video surveillance (VSaaS) with its own line of security cameras. Connect third-party IP cameras or use a smartphone as a camera without buying equipment. Monitor offices, warehouses, stores, and your home from a single system. Get notifications in Telegram and Max, and use an AI Agent for quick archive search instead of long video playback.

Why You Need Faceter
Faceter combines any cameras into a single smart video surveillance system. Connect devices via ONVIF or RTSP with a public IP address. You can:
• Watch live video from any camera online through the cloud
• Use a smartphone as a surveillance camera (turn an old phone into an IP camera) without buying equipment
• Find any moment in the archive in seconds with smart event marking and timeline search instead of hours of viewing
• Keep video surveillance 24/7
• Get a free daily timelapse in messengers: review your whole day in 1 minute
• Receive event descriptions from the AI Agent
• Get event alerts via push notifications and messengers (Telegram, Max, etc.)
• Use the app on phone, tablet, computer, Mac, Windows, and TV

Any Cameras, One System
Maximum stability is ensured with Faceter's cameras: full compatibility and all analytics out of the box. Already have third-party cameras? Connect them via ONVIF and RTSP protocols.

Faceter records video locally to an SD card without internet or cloud fees. In development: our line of network video recorders (NVR) for hybrid systems.

Review a full day's archive in 5 minutes and download any clip instantly. We built a practical app design, fast servers, and a special cloud storage format.

Connecting a camera takes a couple of minutes. An old smartphone connects just as easily: convert a phone into a security camera without buying extra hardware.

Smart Detections
Built-in detections recognize human silhouettes, vehicles, pets, and movement, capturing line crossings and intrusions. The system cuts false alarms like rain, snow, waving branches, and shadows. You only get push alerts during real events.

Faceter AI Agent
The AI Agent works in Telegram, Max, or in the app. Chat with it in plain text instead of watching video. Ask a question and get a precise summary from the archive: "What time did the delivery car arrive?", "What happened on site from 12:00 to 13:00?", or "Did anyone enter the warehouse after closing?".

The agent also sends concise text descriptions of current events: "Person passed by", "Truck entered", "Dog near the door".

Why Choose Faceter
Faceter is an analytics tool with a transparent pricing model.

• AI Agent without overpaying: text reports are included in cloud subscriptions. No extra payment for AI features.
• Free basic features: live streaming and smart detections work free without a cloud plan. Cameras can record to an SD card without internet.
• No complex servers: launch without expensive servers or engineer visits. Human detection works without biometrics or facial recognition.

Only Useful Features
• Online live camera streaming
• Timelapse: full day in a minute
• Event alerts via push, Telegram, and Max
• Intelligent archive search
• Saving required video clips
• Access rights management
• Russian language interface
• Faceter compatibility with Windows, Mac, and TV

Faceter is also great for home: baby monitor, elderly care, or pet watching (with pet detection).

Set up video surveillance in 5 minutes. Get alerts in Telegram or Max when events happen. Download Faceter and monitor your home, office, or business from anywhere!

## Key features

- Cloud-based video surveillance
- Works with IP cameras, DVRs, and smartphones
- Instant alerts via Telegram
- Smart analytics (people, vehicle, motion detection)
- AI-powered video summaries
- Remote access and camera sharing
- Scalable for businesses of all sizes

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Faceter Premium – 1 month | $9.99 | per month |
| Faceter Premium – 6 months | $16.49 | per 6 months |
| Faceter Premium – 1 year | $19.99 | per year |
| Premium 1 year | $39.99 | per year |
| Premium 1 month | $19.99 | per month |
| Premium 6 months | $39.99 | per 6 months |
| Premium 1 month with trial | $4.99 | per month |
| Premium 1 month direct | $3.99 | per month |
| Premium 1 year direct | $29.99 | per year |


## What do users think of Faceter Video Surveillance?

Overall sentiment: negative

**Pros**

- 🚀 Easy setup and download
- 👍 Great streaming quality
- 💰 Reasonable premium cost
- 💡 Potential for good functionality
- ✨ Good signal strength
- 💡 Ability to select zoom modes
- 💡 Flashlight feature
- 💡 Motion sensor works
- 🌟 Superb video quality
- 🚀 Rock-solid network connection
- 🌟 Best-in-class resolution
- 🚀 Works exactly as advertised
- 👍 Very easy to set up
- ✨ Works fine
- 👍 Great app
- 🤩 Simply Amazing!
- 🥳 Stunning quality
- 😎 Affordable pricing
- 🥰 Does exactly what it says FOR FREE!!
- 👍 V. Good and can be great
- 👍 Works fine after some decoding
- 👍 I love this app
- 👍 I am on this app all day
- 👍 I did not expect the app to work this well
- 👍 Now I can feel better while at work
- 👍 Finally am trying to make it operate
- 👍 The best Surveillance App On the Planet
- 👍 Works on iOS devices
- 👍 Works great and super happy with this app
- 👍 Amazing
- 👍 Works exactly like it say’s
- 👍 superb video quality!
- 👍 decent app, well done

**Cons**

- 🐛 Crashes frequently
- 🐛 Does not restart itself
- 🐛 Useless if not at home to restart
- 🐛 Contact support button does not work
- 🐛 No support or info available
- 🐛 App stops working after a week
- 🐛 Would not load after a week
- 🐛 Takes money for useless app
- 🐛 App freezes after a few minutes on iPhone 6
- 🐛 Cameras get offline daily
- 🐛 No recording
- 🐛 Internal server down error
- 🐛 App is a piece of crap
- 🐛 Keeps telling camera is offline
- 🐛 Nightmare to try delete app
- 🐛 Laggy with up to 10 seconds delay
- 🐛 Frozen at the QR code
- 🐛 Slow and not user friendly
- 🐛 Ads pop up
- 🐛 Confusing layout
- 🐛 No black screen mode
- 🐛 Poorly thought out connection
- 🐛 Interface is not intuitive
- 🐛 Camera unavailable when recording
- 🐛 Video quality reduced drastically after update
- 🐛 Impossible to switch from recording to viewing
- 🐛 Paid for subscription, want money back
- 🐛 Cannot find way to delete app
- 🐛 Videos turn on their sides
- 🐛 Delay makes live irrelevant
- 🐛 Needs more developer attention
- 🐛 I hate this app
- 🐛 Technical Issue after updating
- 🐛 Errors with discovery service

**Commonly reported bugs**

- Application crashes after less than one day
- Contact support button does not work
- App stops working after a week
- App would not load after a week
- Crashes whenever used as a camera on iPhone 6 after updating
- Error message: “The operation couldn't be completed. (Services.Discovery. Error error O.)”
- Error message: “The operation couldn’t be completed service discovery error 0”
- Camera unavailable when it's clearly recording
- App freezes after a few minutes of recording on iPhone 6
- Camera went offline
- Cameras get offline daily
- Internal server down error message
- App keeps telling me the camera is offline
- Videos turn on their sides
- Laggy with up to 10 seconds delay
- Frozen at the QR code
- App crashed when pairing with an android phone
- Quality of video has been reduced drastically since the update
- Impossible to switch from recording to viewing without the bar on the bottom
- Server error

**Most requested features**

- Support for dual recording of front and back camera
- Night vision for phones when recording at night
- Support for dual camera recording
- Motion detector on Android version

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/faceter-video-surveillance/id1458596215/reviews.md

### 5/5 — Awesome

*2025-04-21*

Downloaded and setup in minutes!  Great quality streaming from an old iphone 6.  The premium plan looks feature rich and at a very reasonable cost.  I am going to try setting up a few IP cameras and will add more to the review after more testing.  Thanks for making the app available!

### 1/5 — Delete my information

*2025-01-13*

Hi I would like to delete my information and can’t seem to get notification about anything that my account has been deleted

### 1/5 — Full of bugs and unreliable!

*2024-08-11, version 3.5.8*

I installed this on x4 iPhones,
X3 as cameras, and x1 as a monitor.
It works and has the potential to be good, but the application crashes after less than one day, and it does not restart itself.
So unless you are at home to start it again,
it is useless!
Also the contact support button does not work, I even paid for a premium subscription to see if they could help, but no support and they can take days to reply.

### 1/5 — Can’t get it to work

*2024-07-02*

Watched install videos by company CEO. Installed, working for a short period of time. Changed camera and viewer phones, good signal strength, reloaded app. Will work for a few hours, then “offline” for 8 hours. Open the app on camera phone and will begin recording but still offline on viewer or might work for a while. This is my 3rd day of failed attempts. I think it would be a good app if it worked. My takeaway from this app, you need to stay home to keep it working.

**Developer response:** Hello! We're sorry you didn't like the app. We will continue to improve Faceter to make the app best CCTV solution

### 1/5 — Can’t get it to work

*2024-06-08*

Watched install videos by company CEO. Installed, working for a short period of time. Changed camera and viewer phones, good signal strength, reloaded app. Will work for a few hours, then “offline” for 8 hours. Open the app on camera phone and will begin recording but still offline on viewer or might work for a while. This is my 3rd day of failed attempts. I think it would be a good app if it worked. My takeaway from this app, you need to stay home to keep it working.

### 4/5 — Does the job however

*2024-05-16*

I would like support for dual recording of the front and back camera if applicable, the app is great from the ability to select zoom modes and turn on the flashlight gives it a head start over other apps. The ability for dual camera recording would be amazing.

**Developer response:** Hello! Thank you for your positive review, buddy! We will make sure to pass your suggestions to the Developing Team. We wish you a good day!

### 1/5 — Badly

*2024-03-23, version 3.5*

To connect my phone (monitor) to another phone (camera), I suffered for two hours, but never connected. Poorly thought out connection. The interface is not intuitive. The poorly thought out connection algorithm is annoying. It seems that a top-level specialist should be connected. If someone wants to suffer like me, then try, maybe you will succeed. I'm deleting.

### 3/5 — Cant see live camera

*2024-03-02*

It keeps saying camera unavailable when its clearly recording & both phones are connected to the internet

**Developer response:** Hello! We are sorry to hear that :( Please get in touch with us via the feedback form. Go to settings --> support --> Report an issue. Make sure to fill in the email field so we can contact you back. We are willing to help you!

### 3/5 — Slow and not user friendly

*2023-07-23*

I removed this app after spending sometimes to figure it out. There are options to turn on flash light, share link to connect to camera, download or delete footage,… I don’t like the user interface however (Ads pop up, confusing layout, no black screen mode). I like the alfred app better for this kind of application.

**Developer response:** Hello! We're sorry you didn't like the app. We will continue to improve Faceter to meet our customers' expectations  🙏

### 1/5 — This app is garbage. Don’t buy … waste of money

*2023-05-24*

This app is like 20 seconds delayed and about a week the app stops working . I tried to contact supports but there is no support or any info except that it was developed in South Africa. Red flagged . This app would not load after a week of used . There’s much better solution out there . And cheaper ! If there’s a way to rate how bad a app is it would definitely get a 5 stars for the worst app out there . Thanks for a garbage app guys and taking my money .

## Frequently asked questions about Faceter Video Surveillance

### What is Faceter Video Surveillance?

Faceter is a flexible cloud-based video surveillance solution that allows you to monitor various physical spaces using IP cameras, DVRs, or even smartphones. It provides features like 24/7 monitoring, instant alerts, smart analytics, and remote access to live streams and archives.

### What kind of cameras are compatible with Faceter?

Faceter supports almost any IP camera or DVR on the market that uses OnVIF and RTSP protocols. You can also use regular smartphones as cameras. The app also offers its own line of compatible cameras with built-in analytics.

### How much does Faceter cost?

Faceter offers a cost-efficient and scalable pricing model where you pay for what you use, including cameras, storage, access, and features. The plans are designed to fit small to large businesses, with options for expansion without hidden fees.

### Can I use Faceter for home security?

Yes, while Faceter's main focus is on business solutions, it can also be used at home for purposes like a baby monitor, elderly care tool, or pet camera. It offers the same core features of remote monitoring and alerts for personal use.

### What are the smart analytics features?

Faceter goes beyond simple recording by offering smart analytics. It can detect people, vehicles, and motion, track line crossing and zone entry, and send real-time alerts with snapshots. The AI Agent can also provide human-like summaries of events, such as 'A woman entered the room'.

## Version history (last 5 releases)

### 3.9.11 — 2026-08-14

- Added deep links in the Chat Agent for quick navigation to relevant objects and events.
- Added a new events indicator in the event feed and automatic loading of new events.
- Camera status changes are now displayed in the event feed, including camera online and offline events.
- Added an advanced SD card event filter by event type.

### 3.9.10 — 2026-07-31

- Added deep links in the Chat Agent for quick navigation to relevant objects and events.
- Added a new events indicator in the event feed and automatic loading of new events.
- Camera status changes are now displayed in the event feed, including camera online and offline events.
- Added an advanced SD card event filter by event type.

### 3.9.9 — 2026-07-09

- Added deep links in the Chat Agent for quick navigation to relevant objects and events.
- Added a new events indicator in the event feed and automatic loading of new events.
- Camera status changes are now displayed in the event feed, including camera online and offline events.
- Added an advanced SD card event filter by event type.

### 3.9.8 — 2026-06-29

- Added deep links in the Chat Agent for quick navigation to relevant objects and events.
- Added a new events indicator in the event feed and automatic loading of new events.
- Camera status changes are now displayed in the event feed, including camera online and offline events.
- Added an advanced SD card event filter by event type.

### 3.9.7 — 2026-06-26

- Added deep links in the Chat Agent for quick navigation to relevant objects and events.
- Added a new events indicator in the event feed and automatic loading of new events.
- Camera status changes are now displayed in the event feed, including camera online and offline events.
- Added an advanced SD card event filter by event type.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*