# FaceTime — user reviews > 2,693 indexed App Store user reviews of FaceTime by Apple, rated 4.21/5 from 24,379 ratings. - Source: https://appshunter.io/ios/app/facetime/id1110145091/reviews - App overview in markdown: https://appshunter.io/ios/app/facetime/id1110145091.md - Rating breakdown: 5★ 16,519 · 4★ 2,284 · 3★ 1,074 · 2★ 778 · 1★ 2,976 ## What do users think of FaceTime? Overall sentiment: mixed **Pros** - 💕 Seamless and reliable video calling - 🔍 Excellent audio and video quality - 🤝 Great for staying connected with friends and family - 🎨 Fun features like Animoji and Memoji - 🌐 Compatibility with non-Apple devices **Cons** - 🐛 Frequent call drops and connection issues - 🔇 Audio cutting out or not working - 🔍 Blurry or low-quality video - 🤯 Confusing UI changes and button placements - 🔋 Phone overheating during calls **Commonly reported bugs** - Calls not connecting or dropping unexpectedly - Inability to mute or unmute during calls - Duplicate participants in group calls - Screen sharing not working as expected - Automatic call receiving with speaker on **Most requested features** - Add filters and fun effects - Improve screen sharing functionality - Implement a video voicemail feature - Allow mirroring of asymmetric faces - Provide an option to permanently display the camera button ## Newest reviews (10 of 2,693) ### 2/5 — Not very user friendly. *2026-08-27, version 1.6* I find WhatsApp much easier to use. FaceTime is a bit clunky and confusing in comparison. ### 4/5 — Where did my Memoji go ? *2026-08-25, version 1.6* I want to put my Memoji of face when am on a call and it’s not there it makes me mad I can please put it back I beg ### 3/5 — You should make it remove people *2026-08-22, version 1.6* You should make it where you can tomorrow people from the call ### 4/5 — The *2026-08-19, version 1.6* The ### 4/5 — Call logs *2026-08-19, version 1.6* I would like to see a feature where you can download FaceTime call logs. Sometimes people need to prove communications and if calls are logged and are able to access it, it would be helpful. ### 4/5 — HELP *2026-08-18, version 1.6* How can I get restrictshons off? ### 5/5 — Complain *2026-08-17, version 1.6* FaceTime has been misbehaving and I can’t sign in my account ### 2/5 — It’s an okay app *2026-08-16, version 1.6* The reason why I rate this a 3 star app is because when I share my screen it automatically beeps and it makes the call hang up to any body I speak to and cannot hear the other person when that happens but overall it’s a fine app but when I can get whatsapp I will not use FaceTime as much as I now use it and when my friends share their screen i ask to control they accept the next minute i control it does not let me ### 1/5 — I hate this *2026-08-15, version 1.6* This has happened to me before but for some reason it signed me out of my account for no reason and when I tried to sign in with the right password I didn't work an them I had to change the password it said signing in but it didn't work and apple has made it 10x worse then it should be and now I'm crying and about to break this stupid ipad ### 5/5 — I love this! *2026-08-15, version 1.6* I’m so happy I have this! I can call anyone I want sometimes it likes to be silly but IDC!❤️‍🔥🤪 ## Most critical reviews (10 lowest-rated) ### 1/5 — PLEASE FIX THIS *2026-08-27, version 1.6* I TRY TO CALL MY FRIENDS BUT THEN ITS STARTS SAYING BLANK IS NOT AVAILABLE IF CONTACT CARD SO NOW I CAN’T CALL PLEASE TELL ME HOW I CAN FIX THIS U SCAMMERS ### 1/5 — FACETIME SUCKS *2026-08-26, version 1.6* I was calling my friend that I BARLEY EVER GET TO SEE and it suddenly showed that HE SHOWED SOMETHING SENSITIVE WHEN IT WAS LITERALLY A BLACK SCREEN AND NOW I CANT CALL HIM ANYMORE. ### 1/5 — Screen lock capability *2026-08-26, version 1.6* Don’t let another company beat y’all. I’m so glad for Apple FaceTime because it helps me connect with my family without having another having to have another app but don’t let no other app beat y’all. I need you to come up with a screen lock capability for my young children so they don’t hang up on their family members. My husband is a truck driver. I have young children who live in other states and we often FaceTime through iPhone, but it’s way too easy for them to hang up on their loved ones. I know Disney+ has a capability where I can lock the screen while I’m watching a show so I don’t accidentally pause it or worst case scenario change the time position of the movie fast forwarding winding to somewhere I didn’t want to be because my child comes up and wants to touch something so I look forward to seeing it very soon where I can screen lock a FaceTime call thank you. Then I look forward to revising this to five stars, which is what I truly believe the app is like I said even with Google or android I have to download an app in order to video call but Apple does it back-and-forth between audio and video very easily I love the capability but stick with the time. ### 1/5 — Please fix AI’s sensing during facetime calls!! *2026-08-25, version 1.6* Every time i try to call someone, it blocks me since it says i have been “ showing body parts” even though i have never done this before. If I call in a ballet leotard and shorts after a dance class, it blocks me. This makes it impossible to call anyone without wearing a baggy sweatshirt and shorts. At this point, people can’t even wear something their own style without getting a warning. AI senses this so poorly that i cant even show my face during calls. Please fix this. ### 1/5 — So bad *2026-08-23, version 1.6* It keeps saying that there was something weird I am talking with my cousin then I have to do this whole flipping passcode that I don’t know suck ### 1/5 — NO NO NO THIS NEW THING SUCKS!!!! *2026-08-22, version 1.6* I was on a call with my friend ok. Then we both turned our cameras off but somehow we BOTH got the “are you sure you want to call ___ they may have used inappropriate parts to hurt you” like bruh T.T. First of all i love what apple is trying to do and keep kids and stuff safe but tbh its lowkey completely useless when it messes up all the time. Like what the actual HECK!! Like just take it off until you guys can work this ridiculous bug/glitch out ok. Bc this is the most annoying thing ever and i am being completely honest. So apple work it out now ok or i might end up getting a samsung or an android. Do you guys want that! I didnt think so… ### 1/5 — Connect Unstable Screen Freeze *2026-08-21, version 1.6* I have 3GB net ### 1/5 — Dont like this app *2026-08-21, version 1.6* I hate this app ### 1/5 — It’s great for calling & video chatting but some issues *2026-08-19, version 1.6* I like FaceTime because I get to call my friends & family but what I don’t like is it sometimes does the senstive thing sometimes and I have to put in the screen time passcode and that is so annoying but FaceTime is great for video chatting & Audio Calls. There is one feature that I want and that is to be able to type on the screen while calling because my friend can do it but I can’t. ### 1/5 — Roblox *2026-08-19, version 1.6* This app won’t let me and my friend play cheese escape on Roblox because she can’t hear me when she plays😭 ## Most praised reviews (10 highest-rated) ### 5/5 — Apple *2026-08-29, version 1.6* Apple can you call anyone even though they are not using iPad,iPhone and MacBook ### 5/5 — Love it ❤️❤️ *2026-08-28, version 1.6* I call my friends all the time I LOVE this app ### 5/5 — FaceTiming *2026-08-27, version 1.6* Fun for calling friends in group chats ✨ ### 5/5 — Ashli *2026-08-25, version 1.6* Ashli ### 5/5 — FaceTime *2026-08-24, version 1.6* FaceTime doesn’t work not for activation not for the email and phone number was not signed in and not at all. Not for sign in with the phone number or the email as well as the phone number included now That’s why nothing was signing in especially for that reason exactly what I just said just now ### 5/5 — Hodan *2026-08-24, version 1.6* Abdi ### 5/5 — FaceTime *2026-08-22, version 1.6* Kailee. Review ### 5/5 — LOVE FACETIME *2026-08-22, version 1.6* It’s soo good very nice quality and u can use filters and stuff very good for group chats and separate chats and calls ### 5/5 — AMAZING *2026-08-21, version 1.6* AMAZING ### 5/5 — Jillian,Wittenbach *2026-08-20, version 1.6* MarthaPeer --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*