# FaceTool: Face Swap & Generate — user reviews > 34 indexed App Store user reviews of FaceTool by Su Tran, rated 4.50/5 from 391 ratings. - Source: https://appshunter.io/ios/app/facetool-face-swap-and-generate/id6466659877/reviews - App overview in markdown: https://appshunter.io/ios/app/facetool-face-swap-and-generate/id6466659877.md - Rating breakdown: 5★ 313 · 4★ 24 · 3★ 18 · 2★ 12 · 1★ 24 ## What do users think of FaceTool? Overall sentiment: negative **Pros** - ✨ High-quality face swapping results when working - 🎯 Effective and reliable core functionality - 👍 User-friendly interface and easy to use - ⚡ Fast processing speed (historically) **Cons** - 🐛 App crashes and fails to open after updates - 💸 Expensive premium subscription with hidden coin system - 📉 Declining quality with recent updates - 🚫 Frequent technical errors and processing failures - 😤 Poor face detection and recognition accuracy - 🔄 Subscription recognition issues despite valid payments - ⏱️ Extremely slow or stuck processing timers - 📱 Distorted and blurry output quality - 🎭 Incorrect face swapping with multiple faces - 📢 Excessive ads and intrusive notifications - 💳 Misleading premium features that still require coins - 🔧 Unresolved bugs after multiple updates **Commonly reported bugs** - App fails to open after update - Photos don't upload or process - Processing timer gets stuck for hours - Subscription not recognized despite valid payment - Premium upgrade not reflected in app - Infinite error messages when in-app purchases blocked - Face detection fails on valid photos - Audio output identical to original file - App becomes unresponsive with stuck notifications - Wrong face selected when multiple faces present - Distortion and blurring of swapped faces **Most requested features** - Improved face detection algorithm - Transparent pricing without hidden coin requirements - Better handling of multiple faces in single image - Audio voice-changing tool bug fix ## Newest reviews (10 of 34) ### 3/5 — Good app but… *2026-08-19, version 1.1.80* The app works well but the annual fee of £49 is not worth it, all it gives you is to remove the Facebook watermark, you still need to buy coins separately ### 3/5 — After Upgrading To Premium App still asks me to upgrade. *2025-05-20* Bought the Premium version but the app didn’t upgrade. Still shows the free version. I have to force quit the app several times to get the banner to go away. Now force quitting does nothing. I feel like I got ripped off. Still giving it three stars because it works well, when it does. Probably one of the best face swappers. ### 3/5 — Face swapping suddenly stopped working *2024-11-23* This was my go to app for face swaps. Probably the best one out there. Now suddenly it stopped swapping. It used to be pretty fast. Now I get a timer and it’s stuck there. For hours. Please fix this! Update: Bought the Premium version but the app didn’t upgrade. Still shows the free version. Still giving it three stars because it works well, when it does. ### 2/5 — Face swapping suddenly stopped working *2024-11-21* This was my go to app for face swaps. Probably the best one out there. Now suddenly it stopped swapping. It used to be pretty fast. Now I get a timer and it’s stuck there. For hours. Please fix this! ### 1/5 — Not free *2024-08-04, version 1.1.32* Not free ### 1/5 — Не работает *2024-05-28, version 1.1.31* Маска отваливается ### 1/5 — As soon as you buy premium you realize your SCAMMED *2024-04-10, version 1.1.18* Coins required still after premium. Waste of cash. ### 4/5 — No Face Detected *2024-02-19, version 1.1.4* When This app works it works incredibly well: If you can find a photo that the system recognizes. This can be irritating and needs to be improved, but given the infancy of this technology it’s not worth more than 1 star loss. ### 1/5 — Garbage *2024-02-07* Even on the first try, nothing! ### 1/5 — Muy mala aplicación muy cara y solo edita los primeros 2 videos bien *2024-02-03, version 1.1.4* No merece media estrella ## Most critical reviews (10 lowest-rated) ### 1/5 — Needs to be faster *2026-06-02, version 1.1.77* It takes so long to download your video I don’t recommend ### 1/5 — Horrible Quality *2025-09-17, version 1.1.65* This app used to be good. But now, it’s ads and horrible quality. About 90% of the time the photo or video doesn’t even look like the person. I swap my own face with another picture of myself and it distorts so much it doesn’t even look like me. With every update it gets worse. I’d give it 0 stars if I could. Don’t even get me started on their coin system- robbery! ### 1/5 — Not working *2025-09-10, version 1.1.65* Pictures don’t get uploaded anymore. ### 1/5 — Doesn’t work despite subscription *2025-06-13, version 1.1.57* Worked for a few days then completely stopped. Payed to see if that was the problem and still comes up with an error has occurred. Wouldn’t recommend ### 1/5 — Paid for the subscription, but stopped giving access *2025-05-21, version 1.1.54* I think this app is really good, unfortunately I can’t use it anymore because it can’t find my subscription, and is now is forcing me to pay! Apple shows my subscription is still good and paid for. Their server seems to be having issues. Very frustrating that I’m not getting the service I paid for. Should be refunded! ### 1/5 — Muy mala *2025-02-05, version 1.1.47* Pague 2 veces el premium y aún así me sigue saliendo el error ### 1/5 — Спамит встроенными покупками *2025-01-08, version 1.1.46* Если у Вас, как и у меня, заблокированы встроенные покупки, то при запуске вас ожидает бесконечный поток сообщений, что покупка не удалась. Телефоном становится невозможно пользоваться, так как уведомление вылазит в центре экрана каждые пол секунды и не даёт ничего сделать. Помогает только перезагрузка. Как эпл смогли вообще пропустить этот позор в AppStore.🤦🏻‍♂️ ### 1/5 — This was a good face swapping app *2024-12-31, version 1.1.42* This app was a good face swapping app, but now it doesn’t want to swap faces having nothing but problems with it ### 1/5 — Just no *2024-12-20, version 1.1.42* App is terrible. Takes literally forever to process your photo. ### 1/5 — It just stopped opening after i updated it. *2024-12-07, version 1.1.42* It was working very well and i love the face swapping to the extent i recommended this app to most of my friends and more but, recently i got a notification of new update from this app, so i updated it immediately as usual but since then the app stopped working like it doesn’t open when i tap on it. So I tried many ways i could to open it all to no avail. I’m really disappointed with the new update ## Most praised reviews (10 highest-rated) ### 5/5 — One of the best *2026-01-03, version 1.1.67* Been making from from this app for years . One of my goes to if everything else fails ### 5/5 — Test *2025-06-10, version 1.1.56* Test ### 5/5 — Супер приложение *2025-04-27, version 1.1.50* Шикарное приложение, ещё ни разу не подводило ### 5/5 — Amazing *2024-11-05, version 1.1.38* Great quality ### 5/5 — This app sucks *2024-11-05, version 1.1.38* This app sucks, and I wouldn’t waste you time, or money on it. 8 times out of 10 the faces are blurry, and glitches out. If you have more than 1 face it’ll swap the wrong one a good majority of the time, even when you select the face you want…and you still get charged for it. ### 5/5 — Está muy bien *2024-07-03, version 1.1.32* Excelente ### 5/5 — Just update it *2024-04-03, version 1.1.12* Update!! I just update it and it works absolutely perfect !! ### 5/5 — Amazing *2024-03-04, version 1.1.5* Absolutely amazing ### 5/5 — Gratitude and appreciation *2024-02-22* Great app really gives joy tricking my friend ### 5/5 — Nice *2024-01-24* Very useful 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*