# Facey: Face Editor &Makeup Cam — user reviews > 634 indexed App Store user reviews of Facey by Alpha Mobile Limited, rated 4.50/5 from 24,080 ratings. - Source: https://appshunter.io/ios/app/facey-face-editor-and-makeup-cam/id1387741890/reviews - App overview in markdown: https://appshunter.io/ios/app/facey-face-editor-and-makeup-cam/id1387741890.md - Rating breakdown: 5★ 19,196 · 4★ 1,670 · 3★ 1,035 · 2★ 599 · 1★ 1,580 ## What do users think of Facey? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Efficient editing tools - 💡 Variety of makeup presets - 🎨 Natural-looking results **Cons** - 🔒 Excessive paywall for features - 🐛 Frequent crashes and bugs - 🤖 Unrealistic facial changes (e.g. anime eyes) - 💰 Expensive subscription model **Commonly reported bugs** - Face detection issues - Unexpected charges and subscription problems - Editing changes not saving properly **Most requested features** - More free makeup and editing options - Ability to disable watermark - Improved stability and performance - Customizable facial adjustments ## Newest reviews (13 of 634) ### 3/5 — Es ist schon cool und so weiter aber wenn ihr da keine neuen Sachen drauf macht Kündige ich *2026-04-26* Tssüss **Developer response:** Vielen Dank für Ihr Feedback. Wir werden in Zukunft weitere Inhalte hinzufügen. ### 3/5 — Не варте *2025-09-22, version 3.4.21* Мабуть був би гарний додаток, але… ### 1/5 — Вообще не добавить фото!!! *2025-04-25* Что за ерунда? Захожу в приложение, платная версия, там в примерах два посторонних лица девушек и свою фотку вообще не добавить для редактирования! Форма отправить ошибку тоже не работает! Исправляйте этот косяк как можно быстрее!!! **Developer response:** Здравствуйте. Пожалуйста, обновите приложение до последней версии и попробуйте еще раз. Если проблема останется, сообщите об этом. Спасибо. ### 1/5 — Для него все лица это лица человека невидимки *2025-04-21* Худшее что я видел! Даже самое четкое фото лица он не распознаёт как лицо, удаляю(!!! **Developer response:** Здравствуйте. Пожалуйста, обновите приложение до последней версии и попробуйте еще раз. Если проблема останется, сообщите об этом. Спасибо. ### 4/5 — It was good *2025-02-01, version 3.4.18* It was alright you have to pay, but it was really good ### 1/5 — Muito ruim *2024-10-22* Primeira avaliação da vida vai para esse aplicativo. Tão ruim que foi a primeira vez que avalio algo **Developer response:** Olá. Desculpe pela má experiência. Continuaremos melhorando o aplicativo. Aguarde atualizações futuras ### 3/5 — Приложение хорошее по своим функциям, но оплата подписки… *2024-07-25* Все всегда было хорошо, когда подписку брала на неделю, но когда я купила на месяц и недели не прошло как уже ничего не доступно, это как понимать? Оплата прошла, смс пришла об этом платеже, 130 рублей просто исчезли в никуда. Очень расстроила эта ситуация **Developer response:** If you are a subscriber, but can't use certain features or content in the app, you can easily fix it by manually restoring your subscription membership. To do that, first enter the app's settings page from the app's home screen. Then, click the "Restore Purchased" option (it's typically the first or second option on the top of the page). ### 1/5 — 用不了，bug无人修复 *2024-07-05* 用不了，素材全部下载不了，反馈问题也没人解决……无语子 **Developer response:** 你好。经我们反复测试，未遇到同样的问题，所有素材可正常加载和下载。请问此问题是否在您最初反馈问题后再次出现？素材无法下载问题通常与网络连接有关。通常在重启网络后即可解决(如断开wifi后重新连接)。如您此前已选择在应用内联系我们，请查看相应的解决方案。 ### 1/5 — Apple violation *2024-05-05, version 3.4.16* The key Apple violation point in this privacy policy is related to the collection and use of personal information without explicit user consent or proper disclosure. Apple's App Store guidelines and privacy policies require developers to obtain user consent for the collection, use, and sharing of personal information. In this case, the privacy policy states that Facey does not collect any personal data, but it mentions the collection of device identifiers, MAC addresses, IMEI numbers, and location information for advertising tracking purposes. This may be considered a violation of Apple's guidelines if users are not properly informed or given the option to opt out of such tracking. Furthermore, the policy mentions the potential sharing of user information with third-party service providers who may have access to personal data for implementing services under their respective privacy policies. If users' personal information is shared with third parties without their explicit consent or proper disclosure, it could also be considered a violation of Apple's privacy policies. The key danger point regarding privacy and media files in this privacy policy is the potential collection and storage of personal information, including media files, by third-party tracking tools used by Facey's service providers. While the policy explicitly states that Facey does not collect personal data or face data, it mentions that third parties may access information such as device identifiers, MAC addresses, IMEI numbers, and location information for the purpose of implementing services provided under their respective privacy policies. This poses a risk to users' privacy as third-party tracking tools may have different privacy policies and practices than Facey. Users' media files could potentially be accessed or analyzed by these third parties without their consent, leading to privacy concerns and the potential misuse of personal information. Additionally, the policy mentions the international transfer of users' information to servers located in countries like the People's Republic of China, where data protection laws may differ from those in the users' own jurisdiction. This raises concerns about the security and protection of users' personal information, including media files, when transferred to jurisdictions with potentially weaker data protection regulations. ### 1/5 — App not detecting facial photo *2023-11-14* After downloading the app & buying subscription, it refuses to detect a clear frontal Photo whether you select a frontal face photo from the gallery or click from the app. If we prompt the app for refund. It displays an, ‘oops ‘ message. **Developer response:** Hello. The problem has already been fixed in the latest version. Please consider updating the app at your earliest convenience. Sorry for the inconvenience this has caused you. ### 1/5 — Stupid app does not work *2023-11-10, version 3.4.13* Show me money do not get this app. It does not work. It’s stupid. ### 1/5 — Ужас *2023-10-27* Редактор исключительно для работы с бабскими лицами, но в описании этого не написано ### 1/5 — Trop de pro *2023-10-14, version 3.4.11* Application pas super, et en plus il y a trop de pro ## Most critical reviews (10 lowest-rated) ### 1/5 — Difficult to use *2026-07-05, version 3.4.25* I find it very difficult to use and figure out ### 1/5 — Basic features are now paywalled *2026-05-15, version 3.4.24* What a joke ### 1/5 — Atualização mudou tudo *2026-05-12* Ficou péssima a atualização, deixou o app instável, confuso e super grosseiro nas edições **Developer response:** Agradecemos o feedback. Melhoraremos o aplicativo em futuras atualizações. ### 1/5 — This was a scam for me *2026-02-20, version 3.4.22* I paid this app with the idea it was a one time purchase for a life time use. Now it says that I have to pay again another subscription. I feel this very dishonest from you. What can I do now? ### 1/5 — Abonnement *2025-12-29* J’ai était obliger de m’abonner j’ai désinstaller l’application au bout de 2 jours j’ai était débité de 26€ et quelque je souhaite être remboursée ! Honteux **Developer response:** Bonjour. Veuillez désactiver le renouvellement automatique de votre abonnement pour éviter tout prélèvement ultérieur. Pour demander un remboursement, connectez-vous à reportaproblem.apple.com et soumettez votre demande. ### 1/5 — Требует деньги за купленную программу *2025-12-23* Купил полный доступ навсегда, но программа всё равно требует оплаты. Восстановление покупки не работает. **Developer response:** Hi. This error has been fixed. Please re-open the app to fix it from your side. ### 1/5 — À fuir, pas moyen d’importer une photo *2025-08-27* À fuir, des voleurs. Pas moyen d'importer une photo depuis votre MacBook pour la modifier. Il vous propose des photos à modifier. L'argent jeté à la poubelle. Apple doit les bannir. **Developer response:** Bonjour. Assurez-vous d'avoir autorisé l'application à accéder à votre galerie locale. Sinon, vous ne pourrez pas importer de photos dans l'application pour les modifier. ### 1/5 — No cumple con lo que promete *2025-07-30, version 3.4.21* Cuando entras a la app y vas a maquillaje (por ejemplo), lo único que tiene habilitado es la base, contorno e iluminador. El resto; sombra de ojos, delineador, pestañas, labial, etc (que es lo más importante y notorio) tenés que pagar. Es decir que NO es gratis. ### 1/5 — 有病是不是 *2025-07-29, version 3.4.20* 尔等在MOLDIV投放低端广告！影响老子最基本操作了！！！混蛋！！！ ### 1/5 — K có free luôn *2025-04-29, version 3.4.20* Hãy cho dùng thử trước khi đăng ký ## Most praised reviews (10 highest-rated) ### 5/5 — Fancy photo editor makeup you cam *2026-01-17, version 3.4.22* Fun ### 5/5 — 😍😍😍😍😍 *2025-07-21, version 3.4.20* AMAZIINNG! I HAVE A SOCIALapp and i edit my photos and they look amazing ### 5/5 — Eu gostei muito *2025-07-06* Eu gostei porque você tirou uma foto é tipo você não gostou tem esse aplicativo bom 👍 **Developer response:** Obrigado por escolher o Facey. Aproveite e divirta-se. ### 5/5 — Having fun *2025-01-11, version 3.4.18* I enjoy making different faces on my photos ### 5/5 — Awesome *2024-11-15, version 3.4.17* I love this app it’s so freaking entertaining… fun to play with.. I love the seasonal & weird designs! Keep up the good work guys ### 5/5 — Isatena *2024-09-05, version 3.4.17* Es hermoso ### 5/5 — Beautifying *2023-10-10* Good ### 5/5 — Pls read *2023-09-13, version 3.4.9* I only gave this a five star so you could see it, this app is so wrong! I tried it on like 10 different pictures of me and it still didn’t show any of the makeup! And a LOT of things are vip and cost money. Idk if it’s just me but, one star. Pls fix this ### 5/5 — My Fave *2023-07-20, version 3.4.8* What I would like y’all to know is “ Facey “ is an awesome app smooths everything add a glow !!!!! Even clears the acne !!!!! My new best friend…….. FACEY. , try it out now!!!!!!! ### 5/5 — Aplicativo com defeito! *2023-03-18* Sou premium, mais tou pra deixar de ser, Já desinstalei 3 vezes e ele continua fechando. **Developer response:** Hello. Please first try re-installing the app and see if that solves the problem. If the problem remains, please provide more details. You can reach out to us via Email using the feedback option in the app's Settings. Since this type of problem usually takes longer to solve, please consider turning off the auto-renewal of the subscription in your Apple's Settings. You may also contact Apple's local support and ask for a refund. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*