# FacilePay: Stripe Payments — user reviews > 77 indexed App Store user reviews of FacilePay by vBridge Technologies Inc., rated 4.50/5 from 215 ratings. - Source: https://appshunter.io/ios/app/facilepay-stripe-payments/id1313258736/reviews - App overview in markdown: https://appshunter.io/ios/app/facilepay-stripe-payments/id1313258736.md - Rating breakdown: 5★ 175 · 4★ 10 · 3★ 8 · 2★ 6 · 1★ 16 ## What do users think of FacilePay? Overall sentiment: positive **Pros** - 👍 Easy to use and intuitive interface - 💰 Low fees compared to traditional payment methods - 🚀 Fast and efficient payment processing - 🔒 Safe and secure transactions - 📱 Smooth integration with existing apps - 💬 Good customer support - 📧 Useful for sending invoices and payment links - ✅ No card reader needed **Cons** - 😤 Excessive rating prompts interrupting transactions - ⏳ Slow payout times - 🚫 Account suspension without warning - 💳 Missing gratuity/tip adjustment options - 🌍 Currency defaults to USD repeatedly - 📞 Poor customer service responsiveness - 💸 Unexpected high fees and charges - 🔐 Account access and login issues **Commonly reported bugs** - App crashes when enabling Touch ID/Face ID - Frequent forced logout after account switching - Currency reverts to USD despite selection - Location detection not working properly - Persistent rating prompt popup blocking transactions - Payment amounts displayed in wrong currency on receipts - App connection issues with purchase verification **Most requested features** - Tip adjustment option after charge - Persistent currency selection memory - Lower subscription fees or minimal annual costs - Gratuity/tip options for service payments ## Newest reviews (18 of 77) ### 2/5 — Cool.. *2023-09-08, version 7.8* We love it it keep our busy lives in order! Thank you. ### 2/5 — Cool.. *2023-07-07* We love it it keep our busy lives in order! Thank you. **Developer response:** We are glad to know that you love our app. Is there something we can do to get 5 stars? Rating is very important to us in establishing trust with our user base. Please let us know at support@facilepay.ca. ### 4/5 — Easy to use *2023-05-05, version 7.7* Easy to use. Cheaper than paying monthly EFTPOS fees. ### 2/5 — Sb *2023-05-02, version 7.7* Na ### 4/5 — Cool.. *2023-04-30* We love it it keep our busy lives in order! Thank you. ### 5/5 — Excellent service *2022-12-30, version 7.6* Excellent service ### 4/5 — Connect to App *2022-12-09, version 7.6* I am not always able to connect to the App. It asks if I want to purchase the App and then says I all ready purchased the App. Frustrating. ### 4/5 — Not bad so far *2022-11-11, version 7.5* Not bad so far. But force me to review **Developer response:** It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for leaving us a review and rating ! If you need any help, please feel free to reaching out us at support@facilepay.ca ### 5/5 — Simple and easy to use *2022-11-11, version 7.5* Simple and easy to use ### 5/5 — Payment *2022-10-29, version 7.5* It’s excellent app and very well designed. ### 5/5 — Good support *2022-09-07, version 7.5* Thanks for your patience and with support, highly recommend this app **Developer response:** It is delightful to hear such positive words and it’s always a pleasure to serve our users. Thanks for leaving us a review and rating ! If you need any help, please feel free to reaching out us at support@facilepay.ca ### 5/5 — Easy to use *2022-07-31, version 7.5* First time ever using the app linked up nicely with existing apps and iPhone smooth interface and works well if only I could get the cux to work that smooth and pay that easy lol ### 5/5 — Fantastic *2022-07-07, version 7.5* Great app ### 5/5 — Mr *2022-05-10, version 7.4* Chowd ### 5/5 — Mr *2022-04-28, version 7.4* I m enjoying so far ### 5/5 — Great,fast,secure *2022-03-14, version 7.4* 5* ### 5/5 — Great one *2022-02-11, version 7.4* N/A ### 5/5 — Customer *2022-01-10, version 7.4* Good ## Most critical reviews (10 lowest-rated) ### 1/5 — Irritating App. *2022-06-30, version 7.4* Keeps prompting for a rating when the usage aren’t so high. ### 1/5 — Terrible for business! *2022-06-22, version 7.4* These people shut me down the moment i got a sale of high value leaving me scrambling trying to get my money out of the air. Best advice is take your business needs to PayPal. ### 1/5 — Rating when I don’t want to *2021-10-18, version 7.2* Keeps asking to rate and now doing it cuz it’s annoying ### 1/5 — doesnt allow gratuity *2021-01-12, version 6.0* switchedvfrom go payement and round put thatcher tops for service are mot an option ### 1/5 — N’utilisez pas cet App/ Do not use this *2019-10-07, version 4.3.4* J’ai reçu un paiement de 625 $, ils ont déposé 442,51 $ sur mon compte. Scam !!! You hold my money and I keep asking you for a refund. No body answers. I don’t want to use your awful service anymore. I will my money back. ### 1/5 — Not good service *2019-01-17, version 2.9.2* Dont recommend at all ### 1/5 — Extremely disappointing *2019-01-03, version 2.9.2* There’s customer service number, no contact lint besides “email” No one returns any request on their “live chat” Money is suppose to be available and it never is, and it never shows any funds that were charged. It’s like they’re basically ripping people off ### 1/5 — hshs *2018-12-26, version 2.9.2* dududu ### 1/5 — Ug *2018-12-23, version 2.9.2* It does not give me a chance to say no whether I want to rake it or not before I have even tried it ### 1/5 — Totally changed *2018-08-13* It was free before ## Most praised reviews (10 highest-rated) ### 5/5 — Facile pay *2026-08-19, version 8.7* Great service Easy to use Very fast and efficient ### 5/5 — Facilepay *2023-09-17, version 7.8* Easy to use and hassle free. ### 5/5 — Hi *2023-09-12, version 7.8* Hi ### 5/5 — Great *2023-09-03, version 7.8* Recommended ### 5/5 — Good support *2023-08-29, version 7.8* Thanks for your patience and with support, highly recommend this app ### 5/5 — Good *2023-08-10* I like it **Developer response:** Thank you for your review. Enjoy reading & keep supporting us :) If you have any feedback or suggestion, you could write to us at support@facilepay.ca. We would love to hear from you! ### 5/5 — Facile pay *2023-07-27, version 7.7* Great service Easy to use Very fast and efficient ### 5/5 — Easy and safe to use *2023-06-11, version 7.7* Easy and safe to use ### 5/5 — Good *2023-04-21, version 7.7* It’s good ### 5/5 — Excellent *2023-02-01, version 7.7* Excellent --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*