# Facilio - Occupant Portal — Support your occupants

> Facilities management app for occupants to submit requests and manage building access. (iPhone/iPad app by Facilio Inc..)

- Source: https://appshunter.io/ios/app/facilio-occupant-portal/id1455824987 (this page in markdown: same URL + `.md`)
- Developer: [Facilio Inc.](https://appshunter.io/developer/1438082478)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 17+
- Requires: iOS 15.0 · 104 MB
- Languages: American English, Brazilian Portuguese
- Released: 2019-04-24
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/facilio-occupant-portal/id1455824987/reviews.md

## What is Facilio?

Facilio, the award-winning innovative facilities management software of the year, is here to transform your occupant experience right from the palm of your hands. 

Who is an Occupant? 
A person, group, or organisation that lives or works in a room/building/facility, i.e., someone who occupies a specific space at a specific time. In this sense, everyone is an occupant in some capacity. We've all been in situations where we don't know who to call to fix WIFI or adjust the room temperature at your room/building/facility when you're cold. You can say goodbye to such scenarios with the Facilio occupant app, which connects in real time with your facility members or technicians to instantly submit work requests and follow up on complaints without any fuss. . 

See everything in one place 
Right from the home screen, take action on crucial updates with action cards and easily submit requests through a catalogue. . 

Scan a QR code to submit requests 
If you are a person who find it a hassle to fill up a form or navigate through a catalogue and pinpoint an issue that is right in front of your eyes, think again. Simply point your camera at a QR code associated with an asset and your request will be created, it's as easy as that! . 

Easily manage all of your requests 
There's a smarter, better, and faster way to follow up on requests you've made at Facilio occupants app, or maybe you want to reopen an issue that hasn't been fixed as you expected. . 

Invite and manage your visitors 
No more security calls notifying you that your visitor has arrived and is waiting for your consent to enter, forcing them to wait on the premises of your building. With just one push of a button, your visitor at the entrance will be able to locate you. . 

Stay relevant and never miss out on important updates
Is there a fire drill going on at work? Is there a planned server maintenance at 2:00 a.m.? You'll have every information you need right at your fingertips. 

So, who exactly are we? 
Facilio is an loT and ML driven facilities O&M suite, our other product offerings helps you centrally manage building operations, maintenance, and sustainability performance, across your commercial portfolios in real-time.

## Key features

- Submit work requests
- Track complaint status
- QR code request submission
- Visitor management
- Receive building updates
- Manage requests


## Frequently asked questions about Facilio

### What is Facilio?

Facilio is an IoT and ML-driven facilities operations and maintenance suite. The Occupant Portal app allows individuals to manage their building experience, submit requests, and receive updates.

### Who is considered an occupant in Facilio?

An occupant is defined as any person, group, or organization that lives or works in a room, building, or facility. Essentially, anyone occupying a specific space at a given time.

### How can I submit a request with Facilio?

You can submit requests by navigating the catalogue or by scanning a QR code associated with an asset. This allows for quick and easy reporting of issues.

### Can I manage visitors with Facilio?

Yes, Facilio allows you to invite and manage visitors. You can receive notifications when your visitor arrives and grant them access with a simple button push.

### Does Facilio have ads?

No, Facilio does not contain advertisements. The app is free to use and does not display any ads.

### What kind of updates can I expect from Facilio?

You will receive important building updates directly through the app. This includes information on events like fire drills or planned maintenance.

### Is Facilio available on Android devices?

The provided data indicates Facilio is supported on iPhone and iPod. Information regarding Android availability is not specified.

### How often is Facilio updated?

The latest version of Facilio is 5.6.12, last updated on February 19, 2026. This suggests a regular update schedule for the application.

## Version history (last 5 releases)

### 5.7.0 — 2026-07-13

Bug fixes and enhancements

### 5.6.12 — 2026-02-19

Bug fixes and enhancements

### 5.6.11 — 2026-02-10

Feature enhancements

### 5.6.10 — 2025-12-01

Bug fixes

### 5.6.9 — 2025-09-26

Bug fixes

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| [SafetyManager365 Reporting B](https://appshunter.io/ios/app/safetymanager365-reporting-b/id1497531675) | — | Free | Business |
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## More apps by Facilio Inc.

- [Facilio :Optimising Facilities](https://appshunter.io/ios/app/facilio-optimising-facilities/id1438082479)
- [Facilio Visitor Management](https://appshunter.io/ios/app/facilio-visitor-management/id1493529488)
- [Facilio Feedback Management](https://appshunter.io/ios/app/facilio-feedback-management/id1497852512)
- [Facilio - Tenant Portal](https://appshunter.io/ios/app/facilio-tenant-portal/id1499641546)
- [Facilio - Vendor Portal](https://appshunter.io/ios/app/facilio-vendor-portal/id1499642197)

All apps by Facilio Inc.: https://appshunter.io/developer/1438082478

## Related topics

[facilio workq](https://appshunter.io/ios/topics/facilio-workq) · [facilio workstation](https://appshunter.io/ios/topics/facilio-workstation) · [facilio vendor](https://appshunter.io/ios/topics/facilio-vendor)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*
