Facilio - Occupant Portal
Support your occupants
About
Easily submit and track facility requests, manage visitors, and receive important building updates in real-time. This app connects occupants directly with facility management for a seamless experience.
What's New in Facilio
5.7.0
July 13, 2026
Bug fixes and enhancements
Developer apps
FAQ
What is Facilio?
Facilio is an IoT and ML-driven facilities operations and maintenance suite. The Occupant Portal app allows individuals to manage their building experience, submit requests, and receive updates.
Who is considered an occupant in Facilio?
An occupant is defined as any person, group, or organization that lives or works in a room, building, or facility. Essentially, anyone occupying a specific space at a given time.
How can I submit a request with Facilio?
You can submit requests by navigating the catalogue or by scanning a QR code associated with an asset. This allows for quick and easy reporting of issues.
Can I manage visitors with Facilio?
Yes, Facilio allows you to invite and manage visitors. You can receive notifications when your visitor arrives and grant them access with a simple button push.
Does Facilio have ads?
No, Facilio does not contain advertisements. The app is free to use and does not display any ads.
What kind of updates can I expect from Facilio?
You will receive important building updates directly through the app. This includes information on events like fire drills or planned maintenance.
Is Facilio available on Android devices?
The provided data indicates Facilio is supported on iPhone and iPod. Information regarding Android availability is not specified.
How often is Facilio updated?
The latest version of Facilio is 5.6.12, last updated on February 19, 2026. This suggests a regular update schedule for the application.
