# Factiva — user reviews > 26 indexed App Store user reviews of Factiva by Dow Jones & Company, Inc., publisher of The Wall Street Journal., rated 4.60/5 from 1,612 ratings. - Source: https://appshunter.io/ios/app/factiva/id1075910959/reviews - App overview in markdown: https://appshunter.io/ios/app/factiva/id1075910959.md - Rating breakdown: 5★ 1,299 · 4★ 154 · 3★ 56 · 2★ 27 · 1★ 76 ## What do users think of Factiva? Overall sentiment: negative **Pros** - 🚀 Powerful alert system - 📰 Breadth of news sources **Cons** - 🐛 Constant login issues - 🐛 Frequent app crashes - 🐛 Unreliable performance - 🐛 Forgets login information - 🐛 Constantly signs out **Commonly reported bugs** - App won't open - Errors when loading stories - Trouble finding specific articles **Most requested features** - Dark mode option - Improved search functionality ## Newest reviews (6 of 26) ### 1/5 — Full issue *2020-03-01, version 2.3.5* I would prefer to see the whole paper not excerpts decided by you! ### 1/5 — Just Awful *2019-10-23, version 2.3.2* It takes multiple screen taps just to open up the Settings page, and even at that, I have to tap slightly off the ‘Settings’ icon just to get it to work, after tapping repeatedly. And I have a brand new iPhone, so it’s not my screen. The login functionality via my company subscription is just terrible. Seems I have to request a link each and every time I want to log in, but each link is only good once for 8 hours. So if I log out of the app (staying logged in doesn’t seem very secure), I literally have to wait another day to log in. All very frustrating. I would expect better from Dow Jones. ### 2/5 — Connection problems *2019-10-16, version 2.3.2* The app keep tell me that it is having access problem even though my internet connection is done. ### 2/5 — Disappointed *2018-06-13, version 2.2.1* The user experience is very disappointing with this app. Why do old articles still appear days after reading them? ### 1/5 — Need an iPad app ASAP to take this useful tool to the next efficient level *2017-08-26, version 1.2.4* Welcome to the 21st century ! Thank you for your consideration to my request. Please send me the expected date of release ### 1/5 — Of all the apps the one that really had to be made for ipad doesn't work on an ipad. *2017-08-12, version 1.2.4* 1. Doesn't let you type your username and password on an iPad. 2. Tried working around it. Typed user and password in my notes copied them to the form. the app automatically turns the first letter of ID and pass into capital and turns out this is the first app in the human history that has case sensitive ID. 3. Tried working around that too. Decided to change the first letter of both pass and username to capital letters. Turns out this is the first app after the civil war that gives you the option to change your username and password but doesn't allow you to change it, by saying "you are not allowed to change your username and password" ## Most critical reviews (10 lowest-rated) ### 1/5 — App want open *2024-02-04* What’s going on with this app? It will not open. I’ve reinstalled multiple times to no avail. Terrible performance. ### 1/5 — Full of errors no content *2023-12-28* Works once in every 50 times I try. ### 1/5 — Constantly forgets login info *2023-11-19* App constantly forgets login info, requiring a request for login email. Super basic issue. ### 1/5 — Constantly signs out *2023-10-28* Still terrible. App constantly (every few weeks) signs out, doesn’t rememberer your login, and you have to request an email to sign back in. ### 1/5 — Constantly signs out *2023-10-11* The app constantly forgets your login information (every few weeks), requiring you to request an email link to login back in. Super annoying. ### 1/5 — Won’t work *2023-10-05* Continuous errors trying to load stiories over the past three days. ### 1/5 — Constantly signs out *2023-09-27* This app is still terrible - it constantly signs out (every few weeks), and you have to go through a re-registration process to sign back in. ### 1/5 — Terrible functionality *2023-08-01* This app continues to be terrible. The main offense is that it constantly logs out of my account for no reason, requiring me to request a new login link. This happens every few days. ### 1/5 — Very buggy / constantly signs out *2022-09-21, version 3.2.0* This app is very buggy. It constantly signs me out of my account (every week or two), which requires that I re-do the entire registration process. ### 1/5 — Terrible log in, layout… *2021-08-01, version 3.1.0* Log-in has never been seamless, the app keeps “forgetting” me Functionality and user friendliness leave much to be desired ## Most praised reviews (10 highest-rated) ### 5/5 — Poor service *2020-10-27, version 3.0.0* Search is very poor. I set up my daily search to receive email. The search is on fiscal risks of countries and receive news about obscure companies, even though I specifically selected the topic “sovereign” only. News sources are also suboptimal with most from local newspapers of little value. News is text only. This does not help when charts would help understanding or provide valuable data. Search is performed on news published the day before as if newspapers and journal would not publish continuously on line. ### 5/5 — Really nice app *2019-03-23, version 2.3.0* It is fantastic to track alerts ### 5/5 — Glad to see this App back *2018-08-28, version 2.2.1* Best app to source selected news on your industry and/or area of interest. It was always a great App and I was sad when it went off to make room for Flipboard. Welcome back ! ### 4/5 — Easy except finding articles *2022-10-03, version 3.2.0* When I search for an article by title (eg someone emailed me a link) I often have a hard time finding it. ### 4/5 — Please develop dark mode *2021-09-16, version 3.1.0* Love the breadth of the news sources and powerful alert system. Would really appreciate a dark mode given the amount of reading I do on the app! Thanks ### 4/5 — DJNR has it all! *2021-04-14, version 3.1.0* My only beef is why assign so many subject headings to each article. Loses its utility. ### 3/5 — Great service but missing dark mode! *2021-10-05, version 3.1.0* Use the app a lot on commutes or when on the go. Dark mode would be much easier on the eyes than the plain white background. Better for battery life as well. ### 3/5 — Welcome but crude *2017-02-05, version 1.2.2* It's very nice to finally see the return of the Factiva app for smart devices, but it is very crude and not really working reliably. Is it being maintained at all? One can only hope that this is just the start. The save function is not working (yet) and some obvious missing functionalities are: - Search! - Landscape view - Text size choice - Alert settings Excited to see how this app develops. ### 2/5 — Bugs *2023-01-24, version 3.2.1* News is amazing. Please fix this so that I don’t get the “Try Again” bug that requires me to uninstall and install the app every couple of weeks. It’s incredible that this has been going on for years! ### 2/5 — Errors *2022-07-30, version 3.2.0* Keep getting error on just simple search of newsstand. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*