# FactoHR Mobile Solutions — user reviews > 20 indexed App Store user reviews of FactoHR Mobile Solutions by VERSION SYSTEMS PRIVATE LIMITED, rated 3.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/factohr-mobile-solutions/id1052741408/reviews - App overview in markdown: https://appshunter.io/ios/app/factohr-mobile-solutions/id1052741408.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (1 of 20) ### 1/5 — Error “Input string was not in correct format” *2019-05-13* The app was just working ok and then came the update. The latest version as of today gives me the above error when I click on trust balance. Hope some on is testing the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Facto hr change shift problem *2025-06-18* Change shift is not opening an app also stuck please fix thi things ### 1/5 — Regarding error *2025-03-15* After latest update,While using in ios the app is not working an unknown error is occurring and tracking is not working. Please fix the issue as soon as possible…!! ### 1/5 — App crashed *2023-09-12* The app was not working in ios devices plz update as soon as possible ### 1/5 — Worst app ever *2023-05-24* Notifications are getting off automatically on ios and team was unable to find out root cause. Worst app with worst customer support. ### 1/5 — So many icons are bot visible in new version on ios *2023-05-22* When I updated the application so many features icons are jot visible instead its showing blank white space. Due to which I am not able to access all features ### 1/5 — Few icons are not visible *2023-04-11* It seems there is some glitch in app as few icons are disappeared from the menu. Earlier it was working perfectly fine but from past one weeks few options are not visible. Tried reinstalling app as well but the same is not worked for me. ### 1/5 — App Crash *2020-11-18* Latest version is not stable. App crashes every time while trying to open the Trust Balance. 3 updates and still bug is not fixed. Horrible **Developer response:** Dear User, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at mobappsupport@factohr.com for further assistance. ### 1/5 — App closing *2020-11-14* The app doesn’t work since iOS has been updated to 14.2. When you click on account balance it closes. **Developer response:** Dear user, What problem did you face in the app? Please write or share a screenshot to us at mobappsupport@factohr.com. We will try to help you immediately. ### 1/5 — Crash !!!! *2019-11-19* After upgrade to new version, the application is getting crashed and getting closed immediately while trying to punch in or do any other activity pertaining to my domain. ### 1/5 — App closing *2019-11-19* After an update app closing automatically even tried to restart my phone too ## Most praised reviews (9 highest-rated) ### 5/5 — User friendly and comprehensive hr software *2022-03-13* Highly recommended for end to end HR functions ### 4/5 — Punch regularised *2025-08-30* In iPhone time is not being regularized in the current Facto HR update. ### 4/5 — Doing good 🌟 *2025-07-23* So far there have been significant improvements We would like to see features for the benefit of the employees as well, one such feature could be an option to hide their birthday. It would help those who dont want a moment or feel overwhelmed with too much happening. ### 4/5 — App not working after latest update *2024-10-23* After the latest update, FactoHR is not working. Error message is appearing in the home screen as “An error has occurred”. Please fix this issue. ### 4/5 — Login *2020-01-09* I would like to suggest you for make login easy with fingerprint or face lock. ### 3/5 — Not able to regularise attendance through calendar module after latest update. *2025-05-13* Not able to puch using calendar module. ### 2/5 — Most of time not working *2025-02-28* Most of time error shows “unable to connect to remote server” ### 2/5 — Not workng *2023-09-03* After update , unable to download attachment file in plug me folder Please correct this asap ### 2/5 — Frequent logout *2021-09-27* While using the app on iOS, the app frequently logs out with an error “Token invalid or expired”. I have tried with “Remember me” option as well. But same problem. Also, I am not taken to the login screen after this error. I need to relogin manually to allow the app to start working again. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*