# FactSet — user reviews

> 43 indexed App Store user reviews of FactSet by FactSet Research Systems, Inc., rated 4.60/5 from 361 ratings.

- Source: https://appshunter.io/ios/app/factset/id1464041112/reviews
- App overview in markdown: https://appshunter.io/ios/app/factset/id1464041112.md
- Rating breakdown: 5★ 302 · 4★ 22 · 3★ 11 · 2★ 8 · 1★ 18

## Newest reviews (14 of 43)

### 2/5 — Not user friendly and difficult to navigate

*2026-05-22*

This is not an improved version- it’s hard to navigate. Not intuitively designed for users. You should get user feedback and make some changes. Some useful content in 2.0 is not available in 3.0 e.g. sell side estimates. This is really not an easy site to find what we need.

### 3/5 — Expected more

*2025-01-16*

Factset is brilliant but iOS app is quite weak. Research can't be read without association with certain ticker - lots of report can be missed. Charts are slow, and lack of basic functions. I should admit Bloomberg iOS app is also pretty weak, but Factset can do better, I'm sure

### 1/5 — Deteriorating Experience

*2024-06-05*

From my experience, FDS went from building good SW to a company with bloated and buggy desktop app and junky iPhone app. It is actually quite sad to see the whole thing deteriorate so fast. I spend more time outside of the desktop app then before to get the stuff I need. Wish we switched to BBG

### 1/5 — Needs an update

*2024-04-29*

This app lacks basic functionality which has forced me to other platforms. The main time I use the app is for travel. However the document search feature has 0 sorting, which makes it very hard to find and save the right things for reading on the go. 4 years is too long to go between major app updates. Please do better.

### 1/5 — Very buggy

*2024-04-19*

Freezes repeatedly when I type in a ticker and then have to close out the app.

### 1/5 — A

*2024-03-10, version 3.52.8*

Old version 2.0 is great please keep it.

### 1/5 — Not Useful

*2024-02-13*

Lack information.
No flexibility in data.

Barely can find anything I need on the app:
- valuation multiples
- estimates (depending on industry, would not even show basic cash flow or EBITDA metrics)

Suggest referencing Koyfin app or other competitors who have done very well displacing using FactSet.

### 1/5 — App is useless

*2024-01-03*

UI has been cleaned up vs prior version (2.0) but amount of data available on the app is laughable.

Compared to the desktop version, you can barely find any relevant or useful data about the company or financial news on the app.

For instance, especially for oil & gas names, key estimates doesn’t even show CFFO or EBITDA. And estimates are only shown for one forward year.

All the valuation metrics are backward looking. 

Nothing on the app is comprehensive or useful. Really worthless when trying to find info quickly while traveling without an access to a laptop.

### 1/5 — Current version is terrible

*2023-12-30*

UI is clean but amount of data available on the app is almost worthless. Especially related to the estimates, financials, multiples. Some industries limit the estimates and multiples (oil & gas) - so you can’t even see the forward EBITDA or CF multiples. Need to bring back the accessibility to the wider company data. Even though 2.0 had slightly worse UI, data available was fantastic. Factset station always was good but not being able to access basic info on the phone has been extremely frustrating.

### 1/5 — No useful data

*2023-10-27*

For some stocks in certain sector, key estimates doesn’t even show EBITDA or Capex.

Estimated are limited to two years. Basic forward multiples are not easy to find.

Prior FactSet 2.0 was way better in regards to the data available. 3.0 should be retired. It’s useless.

### 1/5 — Crashes all the time

*2023-10-17*

App appears to be a nice upgrade vs 2.0 until it crashes on you repeatedly.  There is a reason Bloomberg deserves a premium to this schlock.

### 2/5 — Pretty UI, reduced functionality

*2023-09-29*

New app looks nice, but the old version could search through news / research. Also reduced customization for mobile portfolio views.

### 1/5 — Why still no desktop experience??

*2023-09-10, version 3.44.9*

With the high price of a FactSet subscription, cloud networking, and the power of newer mobile devices….why is FactSet not offering the same UX and functionality on mobile as on the desktop? It is about time to get this done…

### 1/5 — Lots of bugs

*2023-04-02*

Not stable at all. Needs to be reinstalled all the time

## Most critical reviews (10 lowest-rated)

### 1/5 — If I could give zero stars I would

*2025-08-25*

Please fix the event audio. It is the only reason this app exists. Ugh!!!

### 1/5 — If I could give zero stars I would

*2025-08-21*

FIX THE EVENT AUDIO UGH!

### 1/5 — If I could give zero stars I would

*2025-08-06*

This is so bad. You cannot search events farther than two months back, the link to audio never works which is the whole reason this app exists. So brutal!!!! Software is eating the world but FactSet can’t play audio!!!

### 1/5 — Doesn’t work

*2025-06-03*

DOESN’T WORK

### 1/5 — Bring back version 1

*2025-04-01, version 3.79.0*

When first launched it took forever to load, now gets stuck on blank screen. Older versions worked perfectly

### 1/5 — Very poor website

*2025-03-28, version 3.79.0*

This site could be made so much smoother, the user interface is a mess, touch controls don’t work and the general interface is terrible to use

### 1/5 — Save your money

*2025-01-16*

Have been in professional money management for nearly 20 years. Factset has a ton of potential, but they cannot get it right. Too many problems to type out. Save your money, and save yourself endless frustration.

### 1/5 — Needs an update

*2024-11-11*

This app lacks basic functionality which has forced me to other platforms. The main time I use the app is for travel. However the document search feature has 0 sorting, which makes it very hard to find and save the right things for reading on the go. 4 years is too long to go between major app updates. Please do better.

### 1/5 — Major problem - can’t even log in !

*2024-09-16*

cannot log in using ipad.  multiple attempts.
it’s a joke

### 1/5 — Still buggy

*2024-06-11*

In the Home Screen “search IDs” box, the app will populate a list of tickers, but then won’t let me click on one to select it.  The app has been buggy for months through various updates.

## Most praised reviews (10 highest-rated)

### 5/5 — Great app. Just stop asking me for reviews.

*2026-08-14*

Absolutely fantastic app. Use it every day, multiple times a day. but the recent push for reviews has gotten a bit over the top. I've logged in every day for the last week and been asked to submit my feedback.  I don't know if I have any more five stars reviews to hand out. It's almost been like the whiny kid in class that keeps asking the teacher for approval. I already told you you do a good job. Now quit asking.

### 5/5 — Great information

*2026-06-23, version 3.100.0*

I get everything I have on my factset on my computer that I need for an overview when I’m out of the office.

### 5/5 — New UI

*2025-10-18, version 3.86.1*

The new UI is fantastic. A couple more options for estimates, yields, analyst consensus would be great but what a step in the right direction.

### 5/5 — Great app!

*2023-06-28, version 3.43.6*

Runs smoothly and looks great

### 5/5 — A top financial app

*2023-03-29, version 3.41*

While it may be what the desktop version is. It is extremely informative and user friendly

### 4/5 — Great update, but one tweak needed

*2020-04-10*

Big fan of this version compared to the old app. However, each time I open the app it makes me request a new passcode? Is there a fix in for that?

### 4/5 — Good job, could use improvement

*2020-04-10*

I love the app and use it all the time for data and news. The UI looks a lot better than the old factset app, but I wish this one included more functionality. For instance, being able to customize a ticker tape to put on the top of the markets screen would be cool, like I can on the full site. Also, some forms of data don’t work very well when I look them up; for almost anything the chart feature is functional but the reports side only really works for equities. I’d like to see it function better for other asset classes. Also, please add a dark mode. Stuff like that, the more in-depth functionality and customization would make this app tremendously better. Of course, making the app feel faster never hurts as well. Still a great app!

### 4/5 — Soo much better

*2020-01-22*

Need to work on the ability to copy from within the app and paste somewhere else

**Developer response:** Thank you for the review.  We're working on supporting copy functionality throughout and we'll let you know as soon as it is available.  In the meantime, please feel free to share any additional feedback by selecting 'Get in Touch with Us' in the app's menu section or by reaching out to support@factset.com.

### 3/5 — Could be better

*2026-04-24*

The app is missing some basic capabilities in stock graphs and portfolio viewing customizations.

### 3/5 — Financial Highlight scrolling

*2025-04-21*

When trying to scroll left to right or vice versa on “Financial Highlights” section, it would be too sensitive and move to other sections (Current Capitalization or Filings)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
