# Fairgrounds Coffee & Tea — user reviews > 23 indexed App Store user reviews of Fairgrounds Coffee & Tea by Craver Solutions Inc., rated 4.70/5 from 559 ratings. - Source: https://appshunter.io/ios/app/fairgrounds-coffee-and-tea/id1516695637/reviews - App overview in markdown: https://appshunter.io/ios/app/fairgrounds-coffee-and-tea/id1516695637.md - Rating breakdown: 5★ 488 · 4★ 30 · 3★ 22 · 2★ 5 · 1★ 14 ## What do users think of Fairgrounds Coffee & Tea? Overall sentiment: mixed **Pros** - 👍 Easy to use and convenient - ☕ Great coffee and food options - ✨ Nice atmosphere and representation of brand - 🚀 Fast ordering and skipping lines - 💖 Favorite matcha latte **Cons** - 🐛 App not working for sign-up - 🐛 App is buggy and glitchy - 🐛 Inconsistent order receiving by store - 🐛 Apple Pay not working - 🐛 Menu items missing from app - 🐛 Business hours prevent ordering - 🐛 Inaccurate delivery windows/tracking - 🐛 Duplicate food items with different prices - 🐛 Point collection issues - 🐛 Staff unfamiliar with app features **Commonly reported bugs** - Cannot sign up for an account on mobile - App is mentally challenged and needs redo - Business hour settings prevent ordering - App does not provide accurate delivery window or live order tracking - Apple pay button doesn't do anything - Food listed twice at different prices - Full of glitches, clunky, and ugly - No confirmation email - Account creation is a mess - Downtown location didn't receive app orders - Employees rarely get app orders, often missing items **Most requested features** - On tap flavor profiles needed - Fix business hour settings - Use Toast or similar system instead of custom app ## Newest reviews (3 of 23) ### 5/5 — Love it! *2020-07-16* Love this place and the app makes it even more convenient for ordering my Matcha Latte’s! ### 5/5 — Very easy to use! *2020-07-15* The Fairgrounds app is everything I want to see in an f&b ordering app. It’s easy to use, convenient for ordering, and does a good job at bringing the Fairgrounds brand to life. I always choose where to order from based on the ease of app use, and look forward to ordering from Fairgrounds more often! ### 5/5 — I love this app! *2020-07-14* The Fairgrounds new app makes it so easy to find my favorite items and order. I will be ordering A Lot of coffee. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t even sign up for an account on mobile *2024-07-15* This app is hot garbage. I’ve tried multiple times to sign up for an account so I can place an order, and after completing the registration and entering my phone #, the app will not allow me to scroll down to proceed with next steps. ### 1/5 — This app is the opposite of user friendly *2023-08-28, version 6.010.0004* This app is mentally challenged and needs to be completely redone. ### 1/5 — Business hour settings prevent me from using the app *2022-09-10* You have your business hours set to closed on Saturday so it’s impossible to order. Please fix ### 1/5 — Buggy *2022-08-15* App does not provide accurate delivery window or live order tracking. Unreliable ### 1/5 — awful *2022-06-11* completely unnecessary and awful app. it looks bad, it feels bad, and i’m sure it cost too much to make. the apple pay button doesn’t do anything. when i started using the app, all the food was listed twice at different prices. full of glitches, clunky, and ugly. i wish they would just use toast or something instead of trying to make an app. ### 1/5 — App doesn’t really function correctly. *2022-06-02, version 4.007.0003* No confirmation email, no apple pay accepted, account creation is a mess. ### 1/5 — Doesn’t work *2021-07-14* I downloaded the app, submitted my order for pick up, and the downtown location didn’t receive it. The employees said that they rarely get the orders from the app and if they do, something is usually missing from the order. ### 2/5 — Unable to Update Phone Number *2026-07-11* The app doesn’t allow users to update the phone number linked to their rewards account. I no longer use my old phone number, and I’ve already emailed customer support for help but haven’t received a response. If support isn’t available, users should at least be able to update their account information themselves. It’s frustrating that I can’t access or sync my rewards because of this. ### 4/5 — Works well *2024-10-27* Fairly intuitive. Point collection seems to only work by ordering through app, not all staff in store are familiar with point collection system if you showed the app over the counter ### 4/5 — On tap flavor profiles needed *2022-09-25, version 4.007.0003* On tap flavor profiles needed ## Most praised reviews (10 highest-rated) ### 5/5 — Love this place!! *2026-02-16* One of my favorite places to go. People are nice, place is clean and they represent the Chicago brand well ### 5/5 — Best neighbor one can have! *2025-01-02* Beverages and food are amazing! Staff is phenomenal. Fairgrounds is the best coffee shop (and beyond) in Dallas. Not to mention the beautiful, nice people in and out! :) ### 5/5 — Best spot for lunch *2024-09-26* I’ve heard nothing but good things from this place. My new favorite coffee spot ### 5/5 — Functions well *2024-09-06* App has always been great without any accidental double purchases and helps skip the line in the morning while I commute. Only downside is that not all menu items are available in the app 🥲 ### 5/5 — Best breakfast tacos ever! *2024-05-09* Fairgrounds is not only a fun place to visit, they have multiple roasters and amazing food! ### 5/5 — Best Matcha Latte *2024-02-29* My favorite matcha latte in Dallas! The matcha is ceremonial grade and they offer agave or honey as a sweetener! The best! Thank you! ❤️ ### 5/5 — Awesome New Coffee Cafe!! *2023-06-11* They aim to please and the place has great food, drink and atmosphere. Just what Elm Grove WI needed! ### 5/5 — Easy to use! *2021-05-23* Impressively easy to use! Well done! Will use again ### 5/5 — Love it! *2020-09-06* Easy to use and works seamlessly! We just found this place not long ago and i’m thrilled that we can now order online for early morning pickups! Everything we’ve had here has been great! ### 5/5 — Finally - awesome easy app to order my faves *2020-07-27* So glad this came out and excited to see all my favorite foods and specialty drinks from Fairgrounds I’ve been missing lately. Makes ordering easy and fast. Sorry Foxtrot! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*