# Fakeeh Health — user reviews

> 29 indexed App Store user reviews of Fakeeh Health by Dr. Soliman Fakeeh Academic Medical Centre FZCO, rated 4.00/5 from 24 ratings.

- Source: https://appshunter.io/ios/app/fakeeh-health/id1549804021/reviews
- App overview in markdown: https://appshunter.io/ios/app/fakeeh-health/id1549804021.md
- Rating breakdown: 5★ 14 · 4★ 5 · 3★ 0 · 2★ 0 · 1★ 5

## Newest reviews (9 of 29)

### 1/5 — Worst hospital in Dubai, worst experience ever!

*2023-11-25, version 2.6*

Worst hospital in Dubai, worst experience ever!

### 1/5 — Worst app

*2023-06-04, version 2.3*

Lab result not shown , not all patient information there for diagnostics and insurance requests and approval 
To rate the app send me to KSA app Fakeeh care not Fuh 
It is like Fakeeh focus on KSA and this Fuh is side app or care if has time for it

### 1/5 — Not working

*2022-06-29, version 1.0.6*

No sign up available!
Also, you shouldnt ask ppl to download the app so they access their reports (Specially if the app is bad!) It is a hospital not a restaurant, people are sick and need easy care, you are just making it more difficult for a tired person to get his pocket paid documents!

### 1/5 — 👎🏻

*2022-06-28, version 1.0.6*

It is the worst application you can use ever 
Omg I am so mad it doesn’t open to see the lap test, no body care no body call

### 1/5 — Worst customer service experience

*2022-01-03, version 1.0.5*

I spoke to a customer service agent in the fakeeh university and he was extremely rude. His name is Ahmad and today morning at 5:45 3rd January 2022 I called him to report and enquire about a positive Covid report of my husband. He is not trained and very poor service representative. He was rude throughout the call and dint felt sorry about it. These people must be replaced with many other hard working deserving staff.

### 2/5 — Requires both a last name and a surname for registration

*2021-11-27*

My last name is my surname. It requires all fields to be completed. It makes no sense. Other UX issues.

### 1/5 — Fix your app

*2021-08-16, version 1.0.5*

What’s the point of asking us to download the app while the password issue has not been resolved yet!!!??

### 1/5 — Bugfix

*2021-05-23, version 1.0.3*

Why can i not set a password!!

### 1/5 — Can NOT DELETE this app from my phone

*2021-05-09, version 1.0.3*

I cant remove this app from my phone.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible app

*2025-07-09, version 3.2*

Most of the time your app does not work. At least the creator of app should check if the created app is worth putting online.

### 1/5 — Loading forever

*2025-07-04, version 3.2*

the app gets stuck on fetching configuration and does not start up!

### 1/5 — Tabs not showing info

*2025-06-25, version 3.2*

Trying to access my past prescriptions and it keeps looping to the homepage

### 1/5 — Unable to switch patient or link/

*2025-06-21, version 3.1*

unable to receive OTP for that

### 1/5 — Update issue !!!!

*2025-06-21, version 3.1*

After the update the app cannot send OTP to login Into the account

### 1/5 — The pdf lab reports wont open

*2025-06-08, version 2.7*

I use this app for more than 3 years. But since more than a week the pdf lab reports wont oppen. I tried on my wifes account, still the same issue. Kindly fix it.

### 1/5 — Still fetching configuration

*2025-02-12, version 2.7*

App not working on iPhone

### 1/5 — Who made this app?

*2024-11-09, version 2.6*

Who made is app? First grader?

### 1/5 — Disappointed

*2024-02-05, version 2.6*

I forget my sunglasses ,5 min later i return back i found nothing ,i tell the security ,i dont know how they check but they found nothing , what a shame in 2024 people still stealing !!!

### 1/5 — Can’t open the app

*2024-01-09, version 2.6*

The app is loading forever : fetching configurations

## Most praised reviews (10 highest-rated)

### 5/5 — Thank you

*2023-03-06, version 2.3*

Very professional and easy to access your apps to got an appointment

### 5/5 — Intuitive App

*2022-03-03, version 1.0.5*

Special thanks to Dr. Mayada for her excellent approach and dentistry skills.

FUH Hospital is thee place to go if you have Dental Problems or have a general fear of dentists!

### 5/5 — Amazing app

*2021-10-25, version 1.0.5*

Very easy to access and use

### 5/5 — Nice app

*2021-09-30, version 1.0.5*

The app is well-organized, smooth, and easy to use.

The hospital is also very nice, doctors are great, and the service is good quality.

### 5/5 — Great app by hospital

*2021-08-19, version 1.0.5*

It’s so easy to have all health information in one place and book appointments and visit the hospital. No need to wait as well.

### 3/5 — Appointments is not working after last update!

*2023-06-13, version 2.4*

Appointments is not working after last update!

### 3/5 — App need enhancement

*2022-01-15, version 1.0.5*

I had got 2 pcr test in DSO drive through and both are not reflecting in history. Even if PCR testing is done by third party It is under FHU and thus FHU owns the responsibility.
Secondly to add insurance policy, application required picture of health card. Now a days physical cards are not issued and punched on Emirates ID. Please provide some alternative solution.

### 2/5 — Not Receiving OTP

*2025-06-21, version 3.1*

After the latest update I am not receiving the OTP to sign in the app

### 2/5 — New update doesn’t send OTP for login

*2025-06-20, version 3.1*

New update doesn’t send OTP for login

### 2/5 — Not working great anymore

*2025-06-12, version 2.7*

Before i would say the app was great. However now i can’t even make a simple appointment like before

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-10.*
